Chevrolet Impala Visibility Problems

Source: NHTSA · Updated Oct 15, 2026 · 237 complaints analyzed

Owners have filed 237 complaints with NHTSA about visibility problems on the Chevrolet Impala across 19 model years. The 2002 model year has the most (31). The words owners use most often: “rear window” (11% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rear window: mentioned in 26 of 237 complaints (11%)
  • Windshield wipers: mentioned in 23 of 237 complaints (10%)
  • Heater core: mentioned in 12 of 237 complaints (5%)
  • View mirror: mentioned in 12 of 237 complaints (5%)

At what mileage do visibility problems happen?

Based on 135 complaints that reported the odometer reading.

Under 10k miles21 · 16%
10k–25k miles8 · 6%
25k–50k miles28 · 21%
50k–75k miles31 · 23%
75k–100k miles23 · 17%
100k–150k miles21 · 16%
150k+ miles3 · 2%

How serious are the reports?

Of 237 complaints, 11 a fire, 6 an injury.

Chevrolet Impala visibility complaints by model year

Peak: 2002, with 31 complaints
1995: 5199551996: 13132000: 212000212001: 16162002: 312002312003: 20202004: 102004102005: 15152006: 242006242007: 17172008: 102008102009: 11112010: 7201072011: 23232012: 1201212013: 222014: 8201482015: 222017: 120171

n = 237 complaints · Source: NHTSA

Model yearVisibility complaintsShare of that yearMedian miles
2017 Impala11%53,548
2015 Impala21%39,235
2014 Impala81%75,812
2013 Impala21%90,500
2012 Impala10%—
2011 Impala235%434
2010 Impala72%66,500
2009 Impala111%54,500
2008 Impala101%61,000
2007 Impala173%44,000
2006 Impala245%65,500
2005 Impala152%71,923
2004 Impala101%30,000
2003 Impala203%67,638
2002 Impala314%62,272
2001 Impala162%105,300
2000 Impala213%76,000
1996 Impala1315%25,000
1995 Impala511%—

When owners reported it

Peak: 2011, with 24 complaints
1996: 119961999: 42000: 1420002001: 82002: 1020022003: 62004: 1320042005: 92006: 1320062007: 182008: 1320082009: 162010: 2220102011: 24242012: 1420122013: 82014: 2220142015: 42016: 520162017: 22018: 220182020: 12021: 120212022: 12023: 120232024: 12025: 320252026: 1

n = 237 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists visibility for the Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2014 Chevrolet Impala. The contact stated that after closing the rear passenger’s side door, the rear glass panel shattered unexpectedly. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The…

Received Jan 6, 2026 · NHTSA complaint 11709037

The contact owns a 2014 Chevrolet Impala. The contact stated that while approaching the vehicle, it was discovered that the rear window had shattered. The contact stated that there was no impact on the glass to cause the rear glass to shatter. The cause of the failure was not yet determined, and…

Received Nov 13, 2025 · NHTSA complaint 11699246

The contact owns a 2015 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the shade of the sunroof started to detach, and the sunroof shade started lowering from the sunroof of the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The…

Received Aug 4, 2025 · NHTSA complaint 11678241

The contact owns a 2013 Chevrolet Impala. The contact stated that for the past nine years, the blower fan had been replaced several times. The contact stated that prior to the failures, the blower fan was making abnormal tapping and clicking sounds. The contact stated that the check engine warning…

Received Jan 23, 2025 · NHTSA complaint 11637984

The contact owns a 2017 Chevrolet Impala. The contact stated while starting the vehicle he noticed that the air conditioner was blowing hot air. There was no warning light illuminated. The contact stated that the evaporator core leaked in addition and Freon was leaking into the cabin of the…

Received Jun 28, 2024 · NHTSA complaint 11597444
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all Chevrolet Impalas have visibility problems?

No. NHTSA has 237 owner complaints about visibility for the Chevrolet Impala. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chevrolet Impala visibility?

No recall currently lists visibility for this vehicle.

What do owners say about visibility problems on the Chevrolet Impala?

The most frequent phrase is “rear window”, in 26 of 237 complaints, followed by “windshield wipers” (23).

Other Chevrolet Impala problems

See all Chevrolet Impala problems.