2014 Chevrolet Silverado 2500 Problems, Complaints & Recalls
- Compared with other Silverado 2500 years
- Far fewer complaints than other years 27th of 32 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 2–4 out of 5 stars (varies by version)
Owners have filed 40 complaints with NHTSA about the 2014 Chevrolet Silverado 2500. That ranks 27th out of 32 Silverado 2500 model years for complaints. The most reported problem area is fuel/propulsion system (8 complaints, 20%), typically at around 61,515 miles. Complaints mention 2 crashes, 2 fires, 2 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 40owner complaints
- 2safety recalls
- 1NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Chevrolet Silverado 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Fuel/propulsion System | 8 | 20% | 61,515 | — | — |
| Engine | 7 | 18% | 12,500 | — | — |
| Air Bags | 6 | 15% | 233,000 | — | — |
| Electrical System | 6 | 15% | 98,700 | — | — |
| Power Train | 5 | 13% | 55,600 | — | — |
| Unknown or Other | 5 | 13% | 83,000 | — | — |
| Steering | 4 | 10% | 30,000 | — | — |
| Seat Belts | 2 | 5% | 233,000 | — | — |
| Service Brakes | 2 | 5% | 35,726 | — | — |
| Traction Control System | 2 | 5% | 87,105 | — | — |
| Exterior Lighting | 1 | 3% | — | — | — |
| Structure | 1 | 3% | 85,000 | — | — |
| Suspension | 1 | 3% | — | — | — |
| Tires | 1 | 3% | — | — | — |
| Vehicle Speed Control | 1 | 3% | 95,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Chevrolet Silverado 2500 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator module
Problem: General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Fix: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Equipment
Problem: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2014 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was unavailable. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact…
The contact owns a 2014 Chevrolet Silverado 2500. The contact stated that the driver's side front door panel inside plastic had deteriorated and disintegrated. The contact stated that the door was difficult to open. There were no warning lights illuminated. The local dealer was contacted, but the…
LT295/65R20 Two Nitto Grappler G2 which were on the rear of my truck, the internal belts of the tire have separated, causing a buckle of the tire. The separation caused a bouncing rough ride. This is a safety issue when riding the vehicle and I believe eventually it would have blown. The two tires…
Cp4 failure, left me stranded and cost me 11k in repairs. 69k miles on truck 6,427.40$ for the Bosh disaster kit. Plus additional fluids, gaskets, ect that are not included. And 3900$ in labor. This cost me little under 11k. I have full invoice at total performance diesel at 300 west robles ave…
When pulling out into busy traffic the TCM quit and lost all power to the wheels. Could not move. Luckily the traffic seen we had a issue and swerved to go around us. We found out later this has been a huge issue for GM with TCM on units like mine. If traffic would not have been paying attention…
Other Chevrolet Silverado 2500 years
← 2013 Silverado 2500 · 2015 Silverado 2500 →
See all Chevrolet Silverado 2500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2014 Chevrolet Silverado 2500?
Owners most often report fuel/propulsion system, engine, air bags problems. The top one, fuel/propulsion system, accounts for 8 complaints.
Was there a recall on the 2014 Chevrolet Silverado 2500?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Chevrolet Silverado 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Silverado 2500 model years, the 2014 has far fewer complaints than most years, and NHTSA rates it 2–4 out of 5 stars (varies by version) overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.