2023 Chevrolet Silverado 2500 Problems, Complaints & Recalls
- Compared with other Silverado 2500 years
- Fewer complaints than other years 26th of 32 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 47 complaints with NHTSA about the 2023 Chevrolet Silverado 2500. That ranks 26th out of 32 Silverado 2500 model years for complaints. The most reported problem area is power train (17 complaints, 36%), typically at around 83,000 miles. Complaints mention 2 fires, 1 injury. There is 1 safety recall covering this model year.
- 47owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Chevrolet Silverado 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 17 | 36% | 83,000 | — | — |
| Electrical System | 16 | 34% | 1,600 | — | — |
| Unknown or Other | 8 | 17% | — | — | — |
| Engine | 7 | 15% | 29,000 | — | — |
| Latches/locks/linkages | 4 | 9% | 47,000 | — | — |
| Exterior Lighting | 3 | 6% | — | — | — |
| Service Brakes | 3 | 6% | — | — | — |
| Fuel/propulsion System | 2 | 4% | — | — | — |
| Structure | 2 | 4% | 41,000 | — | — |
| Engine and Engine Cooling | 1 | 2% | 83,000 | — | — |
| Lane Departure | 1 | 2% | — | — | — |
| Seat Belts | 1 | 2% | — | — | — |
| Steering | 1 | 2% | — | — | — |
| Suspension | 1 | 2% | — | — | — |
| Vehicle Speed Control | 1 | 2% | — | — | — |
| Visibility/wiper | 1 | 2% | — | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Chevrolet Silverado 2500 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Latches/locks/linkages:tailgate:latch
Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I recently discovered that Tasca Buick GMC Palm Harbor (located at [XXX]) submitted official paperwork stating they completed a safety recall. However, this work was never performed. My truck was never brought to this dealership, and I have never been to this facility on the date listed in their…
The stereo screen face failed, with warning signs in foreign languages. An inspection was completed and it was confirmed that the module behind the screen attempted to update and burned out. When this system update failed it continued to run power resulting in a dead battery. luckily there was…
I am filing this complaint regarding my 2023 Chevrolet Silverado 2500HD, which has approximately 20,000 miles and has been babied since new. The truck is maintained meticulously and the undercarriage is washed weekly. The brake failures I have experienced are completely unacceptable for a truck…
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the…
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. Additionally, the contact stated that while driving 60-70 MPH, the vehicle stalled. No warning light was illuminated. The contact pulled over to the side of the…
Other Chevrolet Silverado 2500 years
← 2022 Silverado 2500 · 2024 Silverado 2500 →
See all Chevrolet Silverado 2500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2023 Chevrolet Silverado 2500?
Owners most often report power train, electrical system, unknown or other problems. The top one, power train, accounts for 17 complaints.
Was there a recall on the 2023 Chevrolet Silverado 2500?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Chevrolet Silverado 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Silverado 2500 model years, the 2023 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.