2018 Chevrolet Silverado 2500 Problems, Complaints & Recalls
- Compared with other Silverado 2500 years
- Fewer complaints than other years 23rd of 32 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 53 complaints with NHTSA about the 2018 Chevrolet Silverado 2500. That ranks 23rd out of 32 Silverado 2500 model years for complaints. The most reported problem area is electrical system (13 complaints, 25%), typically at around 6,700 miles. Complaints mention 2 crashes, 2 fires, 3 injuries. There are 5 safety recalls covering this model year.
- 53owner complaints
- 5safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Chevrolet Silverado 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 13 | 25% | 6,700 | — | — |
| Engine | 12 | 23% | 20,000 | — | — |
| Fuel/propulsion System | 9 | 17% | 10,000 | — | — |
| Air Bags | 6 | 11% | 30,472 | — | — |
| Power Train | 6 | 11% | 27,600 | — | — |
| Unknown or Other | 6 | 11% | 25,000 | — | — |
| Exterior Lighting | 4 | 8% | 1,090 | — | — |
| Equipment | 3 | 6% | — | — | — |
| Seat Belts | 2 | 4% | 13,681 | — | — |
| Steering | 2 | 4% | — | — | — |
| Suspension | 2 | 4% | 43,000 | — | — |
| Tires | 2 | 4% | — | — | — |
| Engine and Engine Cooling | 1 | 2% | 109,000 | — | — |
| Seats | 1 | 2% | 10,418 | — | — |
| Service Brakes, Hydraulic | 1 | 2% | 84,200 | — | — |
| Vehicle Speed Control | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | 30,000 | — | — |
| Wheels | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2018 Chevrolet Silverado 2500 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Air bags:side/window:curtain:inflator
Problem: General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Fix: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
Fuel system, diesel:storage:tank assembly
Problem: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Risk: An engine stall increases the risk of a crash.
Fix: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
Equipment:electrical:engine block heater
Problem: General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Risk: An electrical short-circuit can increase the risk of a fire.
Fix: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
Engine
Problem: General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk: A short-circuit may damage the engine components and increase the risk of fire.
Fix: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Seat belts:front:retractor
Problem: General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Description of Safety Defect: I purchased this 2018 Chevrolet Silverado 2500HD from Carvana. Within 14 days of vehicle delivery, an authorized, in-network warranty repair facility (Monro) diagnosed a critical safety defect in the steering linkage, identifying failed outer tie rod ends and a failed…
Vehicle displays airbag deployment codes, airbag sound was heard, airbag agent smell is present yet no airbags were deployed in the vehicle. Yes it is available for inspection on request, it will be inspected by insurance adjusters in the next week.
2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over…
Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.
The truck kept going into limp mode and when taken to the dealership it was found to have metal in the fuel. According to the report from the dealership they stated that this indicated the injection pump had come apart internally and sent metal throughout the system. It has since been repaired at a…
Other Chevrolet Silverado 2500 years
← 2017 Silverado 2500 · 2019 Silverado 2500 →
See all Chevrolet Silverado 2500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2018 Chevrolet Silverado 2500?
Owners most often report electrical system, engine, fuel/propulsion system problems. The top one, electrical system, accounts for 13 complaints.
Was there a recall on the 2018 Chevrolet Silverado 2500?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Chevrolet Silverado 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Silverado 2500 model years, the 2018 has fewer complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.