2024 Chevrolet Silverado 2500 Problems, Complaints & Recalls
- Compared with other Silverado 2500 years
- More complaints than other years 10th of 32 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 143 complaints with NHTSA about the 2024 Chevrolet Silverado 2500. That ranks 10th out of 32 Silverado 2500 model years for complaints. The most reported problem area is electrical system (55 complaints, 38%), typically at around 7,000 miles. Complaints mention 3 crashes, 1 fire, 3 injuries. There are 4 safety recalls covering this model year.
- 143owner complaints
- 4safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Chevrolet Silverado 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 55 | 38% | 7,000 | “trailer brakes” (47%) | — |
| Service Brakes | 38 | 27% | 15 | — | — |
| Power Train | 36 | 25% | 54,000 | — | — |
| Unknown or Other | 23 | 16% | — | — | — |
| Engine | 13 | 9% | 3,200 | — | — |
| Fuel/propulsion System | 8 | 6% | — | — | — |
| Exterior Lighting | 7 | 5% | 68,620 | — | — |
| Steering | 6 | 4% | 9,201 | — | — |
| Latches/locks/linkages | 3 | 2% | 63,000 | — | — |
| Structure | 3 | 2% | 29,300 | — | — |
| Vehicle Speed Control | 3 | 2% | — | — | — |
| Back Over Prevention | 2 | 1% | — | — | — |
| Forward Collision Avoidance | 2 | 1% | — | — | — |
| Lane Departure | 2 | 1% | — | — | — |
| Tires | 2 | 1% | 2,500 | — | — |
| Visibility/wiper | 2 | 1% | — | — | — |
| Air Bags | 1 | 1% | 62,000 | — | — |
| Fuel System, Diesel | 1 | 1% | 400 | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 1,700 | — | — |
| Trailer Hitches | 1 | 1% | 29,300 | — | — |
| Visibility | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Chevrolet Silverado 2500 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Tires; tires:pressure monitoring and regulating systems
Problem: General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Risk: Driving with underinflated tires can increase the risk of a crash.
Fix: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
Latches/locks/linkages:tailgate:latch
Problem: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Latches/locks/linkages:tailgate:latch
Problem: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Steering
Problem: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My brake rotors are damaged to the point where they have to be replaced at 36,000 miles this doesnât sound right to me because I had the same truck in a 2018 and I had over 60,000 miles on it and the brakes were still like new. I was just trying to find out if theyâre having a problem with…
Instrument cluster black out, flickering brightly, and beeping distracting driver. Can not see safety warnings, speed, gear shifting, seat belt status , and more. This creates confusion, distraction, and flashes brightly while driving at night. It is blinding and a safety issue.
Recall on my truck. The truck batteries were damaged due to updates from GM. GM did not cover the repair costs of the batteries due to the recall.
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed during a rainstorm, the contact discovered that the tailgate had inadvertently opened. The contact attempted to close the tailgate, but the failure persisted. The vehicle was taken to the…
The contact's husband owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving approximately 54 MPH, the steering wheel jerked to the left and sent the vehicle over onto the opposite side of the road, where the vehicle struck a steel electric pole. The contact stated that the…
Other Chevrolet Silverado 2500 years
← 2023 Silverado 2500 · 2025 Silverado 2500 →
See all Chevrolet Silverado 2500 problems by year, every Chevrolet model, or the Chevrolet VIN decoder.
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Frequently asked questions
What are the most common problems with the 2024 Chevrolet Silverado 2500?
Owners most often report electrical system, service brakes, power train problems. The top one, electrical system, accounts for 55 complaints.
Was there a recall on the 2024 Chevrolet Silverado 2500?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Chevrolet Silverado 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Silverado 2500 model years, the 2024 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.