2010 Dodge Journey Air Bags Problems
Owners have filed 89 complaints with NHTSA about air bags problems on the 2010 Dodge Journey, 9% of all complaints for this model year. Half of the reports with a mileage happened before 92,000 miles. The words owners use most often: “air bags electrical” (47% of reports).
- 89air bags complaints
- 92,000median miles at failure
- 8mention a crash
- 6mention an injury
- 1related recalls
- 25%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Air bags electrical: mentioned in 42 of 89 complaints (47%)
- Failed start: mentioned in 5 of 89 complaints (6%)
At what mileage do air bags problems happen?
Based on 37 complaints that reported the odometer reading.
How serious are the reports?
Of 89 complaints, 8 mention a crash, 1 a fire, 6 an injury.
Dodge Journey air bags complaints by model year
| Model year | Air Bags complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Journey | 2 | 3% | 9,600 |
| 2019 Journey | 9 | 9% | 45,000 |
| 2018 Journey | 12 | 5% | 31,322 |
| 2017 Journey | 30 | 15% | 38,500 |
| 2016 Journey | 26 | 7% | 69,500 |
| 2015 Journey | 68 | 12% | 54,750 |
| 2014 Journey | 46 | 11% | 65,000 |
| 2013 Journey | 44 | 12% | 85,000 |
| 2012 Journey | 29 | 8% | 74,306 |
| 2011 Journey | 14 | 8% | 98,246 |
| 2010 Journey | 89 | 9% | 92,000 |
| 2009 Journey | 269 | 19% | 101,000 |
When owners reported it
Related recalls (1)
Air bags; electrical system:ignition:switch
Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ago. Brought to a auto mechanic and nothing could be discovered to be malfunctioning.
Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.
I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest…
Frequently asked questions
Do all 2010 Dodge Journeys have air bags problems?
No. NHTSA has 89 owner complaints about air bags for the 2010 Dodge Journey (9% of the 988 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2010 Dodge Journey air bags?
Yes: 1 safety recall list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do air bags problems start?
The median reported mileage is 92,000 miles: half of the reports with a mileage came before that.
What do owners say about air bags problems on the 2010 Dodge Journey?
The most frequent phrase is “air bags electrical”, in 42 of 89 complaints, followed by “failed start” (5).
Other 2010 Dodge Journey problems
- Electrical System problems (600)
- Engine problems (164)
- Service Brakes problems (100)
- Steering problems (69)
See all 2010 Dodge Journey problems or air bags problems across all Journey years.