2017 Dodge Journey Problems, Complaints & Recalls
- Compared with other Journey years
- Fewer complaints than other years 9th of 14 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 199 complaints with NHTSA about the 2017 Dodge Journey. That ranks 9th out of 14 Journey model years for complaints. The most reported problem area is electrical system (59 complaints, 30%), typically at around 35,750 miles. Complaints mention 12 crashes, 7 fires, 13 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
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- 199owner complaints
- 2safety recalls
- 3NHTSA investigations
- 12complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Dodge Journey problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 59 | 30% | 35,750 | — | — |
| Engine | 43 | 22% | 48,900 | — | — |
| Power Train | 32 | 16% | 29,660 | — | — |
| Air Bags | 30 | 15% | 38,500 | — | — |
| Unknown or Other | 25 | 13% | 48,543 | — | — |
| Seats | 21 | 11% | 74,000 | — | — |
| Vehicle Speed Control | 19 | 10% | 24,648 | — | — |
| Steering | 15 | 8% | 27,993 | — | — |
| Fuel/propulsion System | 14 | 7% | 25,500 | — | — |
| Service Brakes | 14 | 7% | 29,830 | — | — |
| Seat Belts | 8 | 4% | 23,000 | — | — |
| Exterior Lighting | 5 | 3% | 57,000 | — | — |
| Visibility/wiper | 5 | 3% | 30,025 | — | — |
| Structure | 4 | 2% | 28,450 | — | — |
| Wheels | 4 | 2% | 37,400 | — | — |
| Electronic Stability Control (esc) | 3 | 2% | 5,000 | — | — |
| Forward Collision Avoidance | 3 | 2% | — | — | — |
| Suspension | 3 | 2% | 16,400 | — | — |
| Engine and Engine Cooling | 2 | 1% | 59,000 | — | — |
| Traction Control System | 2 | 1% | 62,500 | — | — |
| Carry Handle, Shell, Base | 1 | 1% | — | — | — |
| Chest Clip, Buckle, Harness | 1 | 1% | — | — | — |
| Fuel System, Gasoline | 1 | 1% | 61,300 | — | — |
| Latches/locks/linkages | 1 | 1% | 130,000 | — | — |
| Service Brakes, Air | 1 | 1% | 80,000 | — | — |
| Service Brakes, Hydraulic | 1 | 1% | — | — | — |
| Tether, Lower Anchor (on Car Seat or Vehicle) | 1 | 1% | — | — | — |
| Tires | 1 | 1% | 25,823 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Dodge Journey recalls (2)
Tap a recall to see the problem, the risk and the fix.
Exterior lighting
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Fix: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Vehicle entrapment (EA24003) — opened Aug 1, 2024, still open.
- Back up camera failure (PE24006) — opened Feb 27, 2024, closed Sep 26, 2025, led to recall 25E052.
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The airbag in the passenger headrest has deployed
Headrest popped open on passenger side and car hasn't been in accident since I have had it. Also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.
On the morning of August 26, 2026, my 2017 Dodge Journey 2.4L was brought to DeLand Chrysler Dodge Jeep Ram for federal safety Emissions Recall Z98, which required updating the software calibration on the Powertrain Control Module (PCM). The vehicle was scanned by the dealer at check-in (116,561…
While driving on a smooth paved road at normal speed, the active head restraint on the passenger seat suddenly deployed without any impact or collision. The headrest struck the passenger in the back of the head, causing pain and a potential injury. The vehicle did not experience a crash, bump, or…
The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 60â70 MPH, the traction control warning light illuminated. Additionally, the contact stated that while the accelerator pedal was released, the vehicle was shaking erratically. The vehicle was driven to the…
Other Dodge Journey years
← 2016 Journey · 2018 Journey →
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Journey | 65 | 1 |
| 2019 Journey | 102 | 1 |
| 2018 Journey | 236 | 6 |
| 2017 | 199 | 2 |
| 2016 Journey | 388 | 4 |
| 2015 Journey | 553 | 6 |
| 2014 Journey | 416 | 7 |
| 2013 Journey | 353 | 4 |
| 2012 Journey | 376 | 6 |
| 2011 Journey | 169 | 4 |
| 2010 Journey | 988 | 3 |
| 2009 Journey | 1,433 | 8 |
| 2008 Journey | 8 | 0 |
| 2007 Journey | 4 | 0 |
See all Dodge Journey problems by year, every Dodge model, or the Dodge VIN decoder.
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Frequently asked questions
What are the most common problems with the 2017 Dodge Journey?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 59 complaints.
Was there a recall on the 2017 Dodge Journey?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Dodge Journey a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Journey model years, the 2017 has fewer complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.