2004 Dodge RAM 2500 Problems, Complaints & Recalls
- Compared with other RAM 2500 years
- Far more complaints than other years 3rd of 18 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 582 complaints with NHTSA about the 2004 Dodge RAM 2500. That ranks 3rd out of 18 RAM 2500 model years for complaints. The most reported problem area is steering (140 complaints, 24%), typically at around 90,340 miles. Complaints mention 49 crashes, 7 fires, 14 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 8 defect investigations involving it.
- 582owner complaints
- 6safety recalls
- 8NHTSA investigations
- 49complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Dodge RAM 2500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering problems | 140 | 24% | 90,340 | “death wobble” (24%) | — |
| Power Train problems | 110 | 19% | 26,200 | “automatic transmission” (19%) | — |
| Suspension problems | 106 | 18% | 65,000 | “front end” (43%) | — |
| Air Bags problems | 90 | 15% | 130,000 | “takata air bags” (18%) | — |
| Electrical System | 47 | 8% | 84,000 | — | — |
| Structure | 35 | 6% | 75,000 | — | — |
| Exterior Lighting | 26 | 4% | 109,000 | — | — |
| Engine and Engine Cooling | 24 | 4% | 25,650 | — | — |
| Visibility | 18 | 3% | 80,000 | — | — |
| Vehicle Speed Control | 17 | 3% | 90,000 | — | — |
| Engine | 13 | 2% | 116,000 | — | — |
| Fuel System, Diesel | 13 | 2% | 71,163 | — | — |
| Visibility/wiper | 13 | 2% | 120,000 | — | — |
| Wheels | 13 | 2% | 90,348 | — | — |
| Fuel/propulsion System | 11 | 2% | 71,741 | — | — |
| Service Brakes | 10 | 2% | 37,717 | — | — |
| Unknown or Other | 9 | 2% | 120,000 | — | — |
| Tires | 8 | 1% | 109,500 | — | — |
| Latches/locks/linkages | 7 | 1% | 120,000 | — | — |
| Service Brakes, Hydraulic | 6 | 1% | 74,000 | — | — |
| Fuel System, Gasoline | 5 | 1% | 75,024 | — | — |
| Fuel System, Other | 4 | 1% | 51,594 | — | — |
| Electronic Stability Control (esc) | 2 | 0% | 120,126 | — | — |
| Equipment | 2 | 0% | 7,000 | — | — |
| Service Brakes, Electric | 2 | 0% | 77,643 | — | — |
| Back Over Prevention | 1 | 0% | 24,333 | — | — |
| Equipment Adaptive/mobility | 1 | 0% | 137,000 | — | — |
| Seat Belts | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Dodge RAM 2500 recalls (6)
Tap a recall to see the problem, the risk and the fix.
Air bags
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengerÂs frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Steering:linkages:tie rod assembly
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Fix: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
Steering:linkages:tie rod assembly
Problem: Chrysler is recalling certain model year 2008-2011 dodge ram 2500/3500 4x4, manufactured from february 14, 2008, through march 28, 2011; model year 2008-2011 dodge ram 3500 cab chassis 4x2, manufactured from february 14, 2008, through march 28, 2011; and model year 2008 dodge ram 1500 mega cab 4x4, manufactured from february 14, 2008, through august 15, 2008, because the left tie rod ball stud may fracture. This condition tends to occur during low speed parking lot type maneuvers when the customer is making a tight turn. Additionally, model year 2003-2008 dodge ram 2500/3500 vehicles may have received the affected tie rod assembly as a replacement part during normal service.
Risk: This condition could result in the potential loss of directional stability in the left hand front wheel, increasing the risk of a crash.
Fix: Dealers will inspect the tie rod ends for relative orientation and replace the left outer tie rod as required and perform a front end toe alignment as needed. This service will be performed free of charge. The safety recall began on october 3, 2011. Owners may contact chrysler at 1-800-853-1403.
Power train:automatic transmission:lever and linkage:column shift
Problem: On certain pickup trucks equipped with diesel engines and automatic transmissions, in an attempt to exit the vehicle quickly without shutting off the engine and removing the key, the driver may inadvertently leave the automatic transmission shift control in indicated reverse.
Risk: This error is an unintended action that may result in a lack of transmission park pawl engagement and possibly delayed rearward movement of the vehicle.
Fix: Dealers will perform a software modification to equip these vehicles with an out-of-park alarm. Owners may contact daimlerchrysler at 1-800-853-1403.
Equipment:other:labels
Problem: The vehicle certification label on some pickup trucks lists incorrect tire, wheel, and recommended inflation pressure information which does not conform to the requirements of federal motor vehicle safety standard no. 120, 'tire selection and rims for vehicles other than passenger cars.'
Risk: Installing the incorrect tire/rim sizes and loading the vehicle to the weights shown on the label can cause tire failure and result in a crash without warning.
Fix: Owners will be provided with vehicle certification label overlays containing the corrected information relative to vehicle tire and rim size, and recommended inflation pressure. This recall began on may 5, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Power train:automatic transmission
Problem: On certain pickup trucks, the transfer case to transmission attaching fasteners may not be tightened correctly. This could cause the transmission adapter or transfer case housing to crack and leak fluid.
Risk: Continued operation can result in propeller shaft separation and damage to fuel system components, which could lead to a fuel leak. Fluid and/or fuel leakage in the presence of an ignition source can cause an underbody fire.
Fix: Dealers will retighten the transfer case to transmission fasteners. Owner notification began on december 22, 2003. Owners should contact daimlerchrysler at 1-800-992-1997.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Air Bag Inflator Rupture (EA15001) — opened Feb 24, 2015, still open, led to recall 14V668.
- Chrysler's execution of 13V-528 & 529 (AQ14003) — opened Oct 20, 2014, closed May 16, 2016.
- Air Bag Inflator Rupture (PE14016) — opened Jun 11, 2014, closed Mar 2, 2015, led to recall 13V172000.
- Clutch Interlock Switch Malfunction (PE14013) — opened May 19, 2014, closed Dec 23, 2014, led to recall 14V795000.
- Engine stall (EA05018) — opened Nov 2, 2005, closed Aug 29, 2007.
- Engine stall (PE05027) — opened May 16, 2005, closed Nov 3, 2005.
- False park (EA04025) — opened Aug 26, 2004, closed Dec 22, 2005, led to recall 05V462000.
- False park (PE04039) — opened Apr 13, 2004, closed Aug 26, 2004.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was unavailable. The contact was unable to renew the registration with the unrepaired recall. The manufacturer was contacted by phone…
In the past 6 months my steering and suspension components failed causing me to wreck and also somehow my engine bay deteriorated in turn having started a fire
The contact owns a 2004 Dodge Ram. The contact received notification of NTHSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
The contact owns a 2004 Dodge Ram. The contact was informed that the vehicle had four notifications of NHTSA Campaign Numbers: 13V528000 (STEERING), 16V352000 (AIR BAGS), 15V313000 (AIR BAGS) and 09E001000 (STEERING). However, the parts to do the recall repairs for both air bags are not available…
The contact owns a 2004 Dodge Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering) and 16V352000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
Other Dodge RAM 2500 years
← 2003 RAM 2500 · 2005 RAM 2500 →
| Year | Complaints | Recalls |
|---|---|---|
| 2012 RAM 2500 | 283 | 4 |
| 2011 RAM 2500 | 298 | 4 |
| 2010 RAM 2500 | 236 | 4 |
| 2009 RAM 2500 | 214 | 5 |
| 2008 RAM 2500 | 317 | 7 |
| 2007 RAM 2500 | 361 | 8 |
| 2006 RAM 2500 | 670 | 6 |
| 2005 RAM 2500 | 422 | 6 |
| 2004 | 582 | 6 |
| 2003 RAM 2500 | 661 | 6 |
| 2002 RAM 2500 | 155 | 0 |
| 2001 RAM 2500 | 469 | 1 |
| 2000 RAM 2500 | 211 | 1 |
| 1999 RAM 2500 | 313 | 0 |
| 1998 RAM 2500 | 225 | 0 |
| 1997 RAM 2500 | 213 | 0 |
| 1996 RAM 2500 | 291 | 0 |
| 1995 RAM 2500 | 267 | 0 |
See all Dodge RAM 2500 problems by year, every Dodge model, or the Dodge VIN decoder.
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Frequently asked questions
What are the most common problems with the 2004 Dodge RAM 2500?
Owners most often report steering, power train, suspension problems. The top one, steering, accounts for 140 complaints.
Was there a recall on the 2004 Dodge RAM 2500?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Dodge RAM 2500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RAM 2500 model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.