2015 Ford Explorer Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 9, 2026 · 1,806 owner complaints analyzed

Compared with other Explorer years
Far more complaints than other years 5th of 33 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 1,806 complaints with NHTSA about the 2015 Ford Explorer. That ranks 5th out of 33 Explorer model years for complaints. The most reported problem area is structure (410 complaints, 23%), typically at around 90,000 miles. Complaints mention 37 crashes, 1 fire, 98 injuries. There are 8 safety recalls covering this model year. NHTSA has opened 5 defect investigations involving it.

Ford Explorer
A 2025 Ford Explorer Active (facelift) photographed in Fresh Meadows, Queens , New York, USA.. Representative photo; appearance varies by model year. Photo: Kevauto, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2015 Ford Explorer problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure410 · ~90,000 mi
Unknown or Other404 · ~29,000 mi
Steering347 · ~60,000 mi
Engine226 · ~30,156 mi
Back Over Prevention143 · ~100,000 mi
Electrical System93 · ~54,620 mi
Fuel/propulsion System86 · ~30,000 mi
Power Train86 · ~50,000 mi
Air Bags84 · ~65,000 mi
Suspension83 · ~76,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure problems41023%90,000“passenger side” (31%)—
Unknown or Other40422%29,000——
Steering problems34719%60,000“steering assist” (19%)$2,950
Engine problems22613%30,156“exhaust fumes” (16%)$3,800
Back Over Prevention problems1438%100,000“rear view camera” (30%)—
Electrical System problems935%54,620“backup camera” (14%)—
Fuel/propulsion System problems865%30,000“exhaust fumes” (19%)—
Power Train problems865%50,000“transmission park” (12%)—
Air Bags problems845%65,000“air bag” (44%)$1,150
Suspension problems835%76,000“toe link” (14%)—
Engine and Engine Cooling problems664%59,220“exhaust fumes” (33%)—
Seat Belts382%68,000——
Service Brakes271%36,560——
Visibility/wiper261%43,091——
Visibility201%80,000——
Electronic Stability Control (esc)171%50,000——
Exterior Lighting171%29,789——
Seats161%49,451——
Vehicle Speed Control161%79,600——
Wheels151%48,426——
Fuel System, Gasoline80%27,100——
Forward Collision Avoidance60%114,667——
Service Brakes, Hydraulic40%115,000——
Parking Brake30%46,382——
Tires30%500——
Traction Control System20%150,000——
Carry Handle, Shell, Base10%———
Equipment10%10,000——
Equipment Adaptive/mobility10%4,514——
Lane Departure10%———
Latches/locks/linkages10%122,000——
Other/i Am Not Sure10%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 270 complaints
2014: 3201432015: 512015512016: 11920161192017: 27020172702018: 13920181392019: 18320191832020: 12320201232021: 892021892022: 912022912023: 15220231522024: 18120241812025: 25020252502026: 1552026155

n = 1,806 complaints · Source: NHTSA

2015 Ford Explorer recalls (8)

Tap a recall to see the problem, the risk and the fix.

Back over prevention: sensing system: cameraOct 13, 2025 · NHTSA campaign 25V695000 · 1,448,655 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Structure:body:roof and pillarsJan 19, 2024 · NHTSA campaign 24V031000 · 1,889,110 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Risk: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Fix: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Suspension:rearJul 15, 2021 · NHTSA campaign 21V537000 · 631,176 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Risk: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

Fix: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

Suspension:rearMar 12, 2021 · NHTSA campaign 20V675000 · 454,941 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Power train:axle assembly:axle shaftNov 10, 2020 · NHTSA campaign 20V692000 · 15,587 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Risk: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Suspension:rearJun 10, 2019 · NHTSA campaign 19V435000 · 1,194,173 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Suspension:rearApr 26, 2016 · NHTSA campaign 16V245000 · 75,364 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.

Risk: A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.

Parking brakeJul 24, 2015 · NHTSA campaign 15V464000 · 7,165 vehicles

Problem: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Windshield trim molding Item detachment (PE23001) — opened Jan 27, 2023, closed Feb 8, 2024, led to recall 24V031.
  • Exhaust Odor in Passenger Cab (EA17002) — opened Jul 27, 2017, closed Jan 17, 2023.
  • Ford Explorer Exhaust Odor (PE16008) — opened Jul 1, 2016, closed Sep 12, 2017.
  • Front Brake Hose Failure (EA15005) — opened Sep 28, 2015, closed Nov 2, 2018.
  • Front brake hose failure (PE15017) — opened Apr 29, 2015, closed Sep 28, 2015.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2015 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the rear-view camera was intermittently inverted or inoperative. The contact stated that the message "Rear-view Camera Unavailable" was displayed. The contact received notification of NHTSA…

Back Over Prevention · received Oct 9, 2026 · NHTSA complaint 11770143

The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank or distorted screen. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was…

Back Over Prevention · received Oct 9, 2026 · NHTSA complaint 11770207

I had no idea there was a fix for the recall on my a-pillar on my 2015 Ford Explorer. I can't get into most certified dealers for a fix and one has appointments for next year. And yet again, Ford has not sent a letter for the fix which means, my priority was pushed to somewhere at ther end of the…

Unknown or Other · received Oct 9, 2026 · NHTSA complaint 11770250

Nothing has happened yet. Have been waiting 2.5 years for this recall to be fixed and I am afraid to drive my car without it being fixed so basically I am stuck at home and paying car insurance and maintenance on a car I can't drive far.

Visibility/wiper · received Oct 8, 2026 · NHTSA complaint 11769799

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…

Back Over Prevention · received Oct 8, 2026 · NHTSA complaint 11769851

Other Ford Explorer years

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See all Ford Explorer problems by year, every Ford model, or the Ford VIN decoder.

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Frequently asked questions

What are the most common problems with the 2015 Ford Explorer?

Owners most often report structure, unknown or other, steering problems. The top one, structure, accounts for 410 complaints.

Was there a recall on the 2015 Ford Explorer?

Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 Ford Explorer a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Explorer model years, the 2015 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.