2019 Ford Flex Back Over Prevention Problems

Source: NHTSA · Updated Oct 9, 2026 · 143 complaints analyzed

Owners have filed 143 complaints with NHTSA about back over prevention problems on the 2019 Ford Flex, 56% of all complaints for this model year. Half of the reports with a mileage happened before 50,000 miles. The words owners use most often: “rearview camera” (30% of reports).

143back over prevention complaints
50,000median miles at failure
1mention a crash
0mention an injury
2related recalls

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

Rearview camera: mentioned in 43 of 143 complaints (30%)
Rear view: mentioned in 37 of 143 complaints (26%)
Prevention structure: mentioned in 25 of 143 complaints (17%)
Notifications numbers: mentioned in 23 of 143 complaints (16%)

At what mileage do back over prevention problems happen?

Based on 87 complaints that reported the odometer reading.

Under 10k miles2 · 2%

10k–25k miles4 · 5%

25k–50k miles34 · 39%

50k–75k miles25 · 29%

75k–100k miles14 · 16%

100k–150k miles8 · 9%

150k+ miles0 · 0%

How serious are the reports?

Of 143 complaints, 1 mention a crash.

Ford Flex back over prevention complaints by model year

Peak: 2019, with 143 complaints

n = 234 complaints · Source: NHTSA

Model year	Back Over Prevention complaints	Share of that year	Median miles
2019 Flex	143	56%	50,000
2018 Flex	14	21%	101,500
2017 Flex	7	17%	87,500
2016 Flex	26	27%	74,500
2015 Flex	32	28%	99,000
2014 Flex	7	3%	120,000
2013 Flex	5	1%	85,000

When owners reported it

Peak: 2025, with 56 complaints

n = 143 complaints · Source: NHTSA

Related recalls (2)

Back over prevention: sensing system: cameraOct 13, 2025 · NHTSA campaign 25V695000 · 1,448,655 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Back over prevention: sensing system: cameraDec 20, 2024 · NHTSA campaign 24V951000 · 30,715 vehicles

Problem: Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.

Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera displayed an upside-down image and occasionally the rear-view camera displayed an image with lines. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts…
Received Oct 5, 2026 · NHTSA complaint 11768930

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rear-view camera displayed a blank screen or a distorted image. The contact then received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do…
Received Oct 1, 2026 · NHTSA complaint 11768298

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for…
Received Sep 29, 2026 · NHTSA complaint 11767728

Frequently asked questions

Do all 2019 Ford Flexs have back over prevention problems?

No. NHTSA has 143 owner complaints about back over prevention for the 2019 Ford Flex (56% of the 254 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2019 Ford Flex back over prevention?

Yes: 2 safety recalls list back over prevention. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do back over prevention problems start?

The median reported mileage is 50,000 miles: half of the reports with a mileage came before that.

What do owners say about back over prevention problems on the 2019 Ford Flex?

The most frequent phrase is “rearview camera”, in 43 of 143 complaints, followed by “rear view” (37).