Ford Flex Back Over Prevention Problems
Owners have filed 234 complaints with NHTSA about back over prevention problems on the Ford Flex across 7 model years. The 2019 model year has the most (143). The words owners use most often: “rear view” (27% of reports).
- 234back over prevention complaints
- —median miles at failure
- 4mention a crash
- 0mention an injury
- 2related recalls
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rear view: mentioned in 63 of 234 complaints (27%)
- Camera displayed: mentioned in 57 of 234 complaints (24%)
- Prevention structure: mentioned in 32 of 234 complaints (14%)
- Reversing rearview: mentioned in 26 of 234 complaints (11%)
At what mileage do back over prevention problems happen?
Based on 141 complaints that reported the odometer reading.
How serious are the reports?
Of 234 complaints, 4 mention a crash.
Ford Flex back over prevention complaints by model year
When owners reported it
Related recalls (2)
Back over prevention: sensing system: camera
Model years: 2015, 2016, 2017, 2018, 2019
Problem: Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driverâs view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Back over prevention: sensing system: camera
Model years: 2019
Problem: Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Risk: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025. A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S75.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2015 Ford Flex. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank image, a blue image, a distorted image, or the message âCamera Unavailableâ was displayed. The contact received notification of NHTSA Campaign Number: 25V695000…
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera was intermittently inoperable. The dealer…
The contact owns a 2015 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse, the rear-view camera failed to display a clear image…
The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera displayed an upside-down image and occasionally the rear-view camera displayed an image with lines. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts…
The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rear-view camera displayed a blank screen or a distorted image. The contact then received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do…
Frequently asked questions
Do all Ford Flexs have back over prevention problems?
No. NHTSA has 234 owner complaints about back over prevention for the Ford Flex. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Flex back over prevention?
Yes: 2 safety recalls list back over prevention. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about back over prevention problems on the Ford Flex?
The most frequent phrase is “rear view”, in 63 of 234 complaints, followed by “camera displayed” (57).
Other Ford Flex problems
- Electrical System problems (396)
- Steering problems (381)
- Structure problems (192)
- Engine problems (183)
- Fuel/propulsion System problems (165)
- Suspension problems (107)
- Power Train problems (105)
See all Ford Flex problems.