Ford Flex Electrical System Problems
Owners have filed 396 complaints with NHTSA about electrical system problems on the Ford Flex across 11 model years. The 2013 model year has the most (201). The words owners use most often: “door ajar” (30% of reports).
- 396electrical system complaints
- —median miles at failure
- 8mention a crash
- 2mention an injury
- 1related recalls
- $560typical repair cost reported by owners
- 31%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Door ajar: mentioned in 118 of 396 complaints (30%)
- Goes off: mentioned in 27 of 396 complaints (7%)
- Doors lock: mentioned in 21 of 396 complaints (5%)
- Rear passenger: mentioned in 21 of 396 complaints (5%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical electrical system repair on the Ford Flex at $560, and half of them between $430 and $810.
Based on 15 NHTSA complaints about this problem alone that state a repair bill or quote (2009–2021), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do electrical system problems happen?
Based on 258 complaints that reported the odometer reading.
How serious are the reports?
Of 396 complaints, 8 mention a crash, 6 a fire, 2 an injury.
Ford Flex electrical system complaints by model year
When owners reported it
Related recalls (1)
Electrical system:starter assembly; electrical system:alternator/generator/regulator
Model years: 2019
Problem: Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
Fix: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Rear View camera image is upside down / distorted. Looks to be acknowledged by Ford and NHTSA as a recall yet Ford Dealers are making me pay to have it fixed.
UNKNOWN So we bought the car used from the dealer exactly how they received it, and it was working normally but then a few weeks or a month or two we were going somewhere and one of the headlights would go out and we'd have to turn the switch off and back on to get it to turn back on, and it was…
I own a 2018 Ford Flex, VIN [redacted], with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829). My rear view camera has been completely inoperative for two years â it has not worked at all since mid-2024. On 7/12/2024 a Ford…
Radio making crackling noises, screen goes blank, cannot control a/c from touch screen and causes the a/c not to work on front vents. Vehicle inside died while the engine was still running in traffic and was unable to start/stop vehicle from running, a/c ran hot then vehicle stop running.
Rear view camera under recall. Told by Ford for 3 months in a row that should receive paper in mail for recall repair. Have not received paper. Very dangerous backing up.
Frequently asked questions
Do all Ford Flexs have electrical system problems?
No. NHTSA has 396 owner complaints about electrical system for the Ford Flex. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Flex electrical system?
Yes: 1 safety recall list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix electrical system problems on the Ford Flex?
Owners report a typical cost of $560 (half paid between $430 and $810), from 15 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about electrical system problems on the Ford Flex?
The most frequent phrase is “door ajar”, in 118 of 396 complaints, followed by “goes off” (27).
Other Ford Flex problems
- Steering problems (381)
- Back Over Prevention problems (234)
- Structure problems (192)
- Engine problems (183)
- Fuel/propulsion System problems (165)
- Suspension problems (107)
- Power Train problems (105)
See all Ford Flex problems.