2014 Jeep Cherokee Suspension Problems

Source: NHTSA · Updated Oct 13, 2026 · 63 complaints analyzed

Owners have filed 63 complaints with NHTSA about suspension problems on the 2014 Jeep Cherokee, 2% of all complaints for this model year. Half of the reports with a mileage happened before 14,150 miles. The words owners use most often: “front end” (13% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Front end: mentioned in 8 of 63 complaints (13%)
  • Behind motorhome: mentioned in 5 of 63 complaints (8%)

At what mileage do suspension problems happen?

Based on 48 complaints that reported the odometer reading.

Under 10k miles19 · 40%
10k–25k miles11 · 23%
25k–50k miles9 · 19%
50k–75k miles4 · 8%
75k–100k miles1 · 2%
100k–150k miles2 · 4%
150k+ miles2 · 4%

How serious are the reports?

Of 63 complaints, 4 mention a crash, 1 a fire, 1 an injury.

Jeep Cherokee suspension complaints by model year

Peak: 2014, with 63 complaints
1995: 9199591996: 31311997: 9199791998: 18181999: 221999222000: 33332001: 222001222006: 112014: 632014632015: 38382016: 212016212017: 16162018: 9201892019: 11112020: 7202072021: 552022: 220222

n = 317 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2022 Cherokee24%—
2021 Cherokee53%—
2020 Cherokee72%5,098
2019 Cherokee111%40,000
2018 Cherokee91%55,500
2017 Cherokee161%32,000
2016 Cherokee211%39,000
2015 Cherokee382%16,650
2014 Cherokee632%14,150
2006 Cherokee16%35,829
2001 Cherokee2210%50,000
2000 Cherokee339%56,450
1999 Cherokee226%76,000
1998 Cherokee185%103,000
1997 Cherokee92%—
1996 Cherokee317%134,750
1995 Cherokee91%222,500

When owners reported it

Peak: 2015, with 19 complaints
2014: 182014182015: 192015192016: 5201652017: 6201762018: 3201832019: 4201942021: 2202122022: 2202222024: 1202412025: 320253

n = 63 complaints · Source: NHTSA

Related recalls (1)

Suspension:rear:shock absorberJul 2, 2014 · NHTSA campaign 14V392000 · 20,347 vehicles

Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Risk: Damage to the tire or reduced braking increases the risk of a vehicle crash.

Fix: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owns a 2014 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway and became aware that the vehicle was stuck in gear, prompting the…

Received Mar 5, 2025 · NHTSA complaint 11646610

When starting again and driving in Slidell Louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting Is loud just went to jeep in Nola jeep Xtreme on 29th all was fine seems as…

Received Feb 2, 2025 · NHTSA complaint 11640244

Started appearing a month ago, complete loss of power on major highways/interstates. The ptu was supposedly already replaced due to 1st recall (prior owner), but still had issues with replacement. I have 2 children and the complete loss of power terrified me. The ptu is a $3,000 repair/replacement…

Received Jan 23, 2025 · NHTSA complaint 11637863
Jeep Cherokee
26 Jeep Cherokee Limited - Shot at the Arizona International Auto Show in Phoenix AZ. Representative photo; appearance varies by model year. Photo: HJUdall, CC0, via Wikimedia Commons.

Frequently asked questions

Do all 2014 Jeep Cherokees have suspension problems?

No. NHTSA has 63 owner complaints about suspension for the 2014 Jeep Cherokee (2% of the 2,650 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2014 Jeep Cherokee suspension?

Yes: 1 safety recall list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do suspension problems start?

The median reported mileage is 14,150 miles: half of the reports with a mileage came before that.

What do owners say about suspension problems on the 2014 Jeep Cherokee?

The most frequent phrase is “front end”, in 8 of 63 complaints, followed by “behind motorhome” (5).

Other 2014 Jeep Cherokee problems

See all 2014 Jeep Cherokee problems or suspension problems across all Cherokee years.