Jeep Cherokee Suspension Problems
Owners have filed 317 complaints with NHTSA about suspension problems on the Jeep Cherokee across 17 model years. The 2014 model year has the most (63). The words owners use most often: “front end” (18% of reports).
- 317suspension complaints
- —median miles at failure
- 24mention a crash
- 9mention an injury
- 2related recalls
- 50%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Front end: mentioned in 57 of 317 complaints (18%)
- Death wobble: mentioned in 16 of 317 complaints (5%)
At what mileage do suspension problems happen?
Based on 153 complaints that reported the odometer reading.
How serious are the reports?
Of 317 complaints, 24 mention a crash, 4 a fire, 9 an injury.
Jeep Cherokee suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2022 Cherokee | 2 | 4% | — |
| 2021 Cherokee | 5 | 3% | — |
| 2020 Cherokee | 7 | 2% | 5,098 |
| 2019 Cherokee | 11 | 1% | 40,000 |
| 2018 Cherokee | 9 | 1% | 55,500 |
| 2017 Cherokee | 16 | 1% | 32,000 |
| 2016 Cherokee | 21 | 1% | 39,000 |
| 2015 Cherokee | 38 | 2% | 16,650 |
| 2014 Cherokee | 63 | 2% | 14,150 |
| 2006 Cherokee | 1 | 6% | 35,829 |
| 2001 Cherokee | 22 | 10% | 50,000 |
| 2000 Cherokee | 33 | 9% | 56,450 |
| 1999 Cherokee | 22 | 6% | 76,000 |
| 1998 Cherokee | 18 | 5% | 103,000 |
| 1997 Cherokee | 9 | 2% | — |
| 1996 Cherokee | 31 | 7% | 134,750 |
| 1995 Cherokee | 9 | 1% | 222,500 |
When owners reported it
Related recalls (2)
Suspension:front:control arm:lower arm
Model years: 2021
Problem: Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arms may fracture while driving.
Risk: A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
Fix: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
Suspension:rear:shock absorber
Model years: 2014
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Risk: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 5 MPH, there was an abnormal sound coming from the vehicle and the transmission failed to shift into gear properly. The contact stated that the vehicle nearly stalled. The vehicle was taken to an independent mechanic where…
CRITICAL VEHICLE SYSTEM SAFETY & TELEMATICS FAILURES: 1.ELECTRICAL & ELICTRICAL DEFECTS: The vehicle's primary infotainment and factory navigation display module suffers a total software and hardware failure. module suffers a total software and hardware failure. While operating on public roadway…
4wd and power steering is off due to some recall issue that affects my make/model/year but for some reason my vin# wasnât able to be repaired. Alignment is off and I constantly buy used tires
6 months ago i was driving my jeep home and my service 4 wheel drive light came on. The jeep was running rough but made it home. Had jeep dealer do diagnosic and it said it needed transfer case he said the part was approximately $1600 but would considerably more with labor. I consulted my warranty…
The car continues to have an issue with the same recalls that were priorly fixed but continued to happen after a few years. The last repair for this recall only lasted six months and I now need to replace the exact same parts again. The vehicle is completely faulty. The computer control valve for…
Frequently asked questions
Do all Jeep Cherokees have suspension problems?
No. NHTSA has 317 owner complaints about suspension for the Jeep Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Jeep Cherokee suspension?
Yes: 2 safety recalls list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about suspension problems on the Jeep Cherokee?
The most frequent phrase is “front end”, in 57 of 317 complaints, followed by “death wobble” (16).
Other Jeep Cherokee problems
- Power Train problems (5,516)
- Electrical System problems (2,257)
- Engine problems (2,186)
- Vehicle Speed Control problems (691)
- Service Brakes problems (647)
- Steering problems (598)
- Service Brakes, Hydraulic problems (574)
- Structure problems (522)
See all Jeep Cherokee problems.