Jeep Cherokee Seats Problems
Owners have filed 111 complaints with NHTSA about seats problems on the Jeep Cherokee across 14 model years. The 2000 model year has the most (22). The words owners use most often: “driver seat” (28% of reports).
- 111seats complaints
- —median miles at failure
- 6mention a crash
- 5mention an injury
- 2related recalls
- 49%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Driver seat: mentioned in 31 of 111 complaints (28%)
- Frame broke: mentioned in 8 of 111 complaints (7%)
At what mileage do seats problems happen?
Based on 64 complaints that reported the odometer reading.
How serious are the reports?
Of 111 complaints, 6 mention a crash, 3 a fire, 5 an injury.
Jeep Cherokee seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2022 Cherokee | 1 | 2% | — |
| 2020 Cherokee | 2 | 1% | — |
| 2019 Cherokee | 3 | 0% | 285 |
| 2018 Cherokee | 1 | 0% | — |
| 2016 Cherokee | 5 | 0% | 20,000 |
| 2015 Cherokee | 8 | 0% | 14,044 |
| 2014 Cherokee | 6 | 0% | 8,600 |
| 2001 Cherokee | 18 | 8% | 90,000 |
| 2000 Cherokee | 22 | 6% | 116,000 |
| 1999 Cherokee | 15 | 4% | 133,000 |
| 1998 Cherokee | 12 | 3% | 96,500 |
| 1997 Cherokee | 1 | 0% | 205,000 |
| 1996 Cherokee | 15 | 3% | 127,000 |
| 1995 Cherokee | 2 | 0% | — |
When owners reported it
Related recalls (2)
Seats
Model years: 2019
Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Risk: In the event of a crash, the seat may move, increasing the risk of injury.
Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Seats:mid/rear assembly
Model years: 2014, 2015, 2016
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Risk: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The gas pedal acceleration and a cruise control came on and got stuck between 35 and 45 miles an hour time I hit the other vehicle and laying on the brakes was probably 38 to 40 miles an hour prior that I was doing 72 miles an hour and 40 miles an hour zone. How are you able to get a vehicle…
Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.
After an accident occurred the drivers seat moved forward. The incident was a minor collision. During the repair of the vehicle, the body shop stated the seat could not be fixed. Drivers seat may not be moved forward or back now, making the vehicle unsafe to drive for certain people.
1. This is not a safety issue. This is a cosmetic issue. 2. Not applicable to warning lights. 3. General Issue: Bottom portion of drivers seat, reported to be leather, is peeling. This peeling is discoloring the seat and shows signs that it will continue over the entire seat. Never before have I…
Currently the seats sound like they arnt bolted down correctly. Also recently the key fob is failing to unlock the vehicle and its taking multiple trys of pulling the fob out of the ignition and putting it back into the ignition trying it on different sides buying multiple batteries. Also the the…

Frequently asked questions
Do all Jeep Cherokees have seats problems?
No. NHTSA has 111 owner complaints about seats for the Jeep Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Jeep Cherokee seats?
Yes: 2 safety recalls list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about seats problems on the Jeep Cherokee?
The most frequent phrase is “driver seat”, in 31 of 111 complaints, followed by “frame broke” (8).
Other Jeep Cherokee problems
- Power Train problems (5,522)
- Electrical System problems (2,257)
- Engine problems (2,188)
- Vehicle Speed Control problems (691)
- Service Brakes problems (647)
- Steering problems (598)
- Service Brakes, Hydraulic problems (574)
- Structure problems (522)
See all Jeep Cherokee problems.