Jeep Cherokee Seats Problems

Source: NHTSA · Updated Oct 15, 2026 · 111 complaints analyzed

Owners have filed 111 complaints with NHTSA about seats problems on the Jeep Cherokee across 14 model years. The 2000 model year has the most (22). The words owners use most often: “driver seat” (28% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Driver seat: mentioned in 31 of 111 complaints (28%)
  • Frame broke: mentioned in 8 of 111 complaints (7%)

At what mileage do seats problems happen?

Based on 64 complaints that reported the odometer reading.

Under 10k miles6 · 9%
10k–25k miles4 · 6%
25k–50k miles5 · 8%
50k–75k miles10 · 16%
75k–100k miles12 · 19%
100k–150k miles15 · 23%
150k+ miles12 · 19%

How serious are the reports?

Of 111 complaints, 6 mention a crash, 3 a fire, 5 an injury.

Jeep Cherokee seats complaints by model year

Peak: 2000, with 22 complaints
1995: 2199521996: 151996151997: 1199711998: 121998121999: 151999152000: 222000222001: 182001182014: 6201462015: 8201582016: 5201652018: 1201812019: 3201932020: 2202022022: 120221

n = 111 complaints · Source: NHTSA

Model yearSeats complaintsShare of that yearMedian miles
2022 Cherokee12%—
2020 Cherokee21%—
2019 Cherokee30%285
2018 Cherokee10%—
2016 Cherokee50%20,000
2015 Cherokee80%14,044
2014 Cherokee60%8,600
2001 Cherokee188%90,000
2000 Cherokee226%116,000
1999 Cherokee154%133,000
1998 Cherokee123%96,500
1997 Cherokee10%205,000
1996 Cherokee153%127,000
1995 Cherokee20%—

When owners reported it

Peak: 2010, with 12 complaints
1997: 119971998: 21999: 319992000: 32001: 520012002: 62003: 720032004: 72005: 320052006: 12008: 420082009: 92010: 122010122011: 102012: 220122013: 62014: 320142015: 32016: 420162017: 32018: 620182019: 22020: 120202021: 32024: 220242025: 12026: 22026

n = 111 complaints · Source: NHTSA

Related recalls (2)

SeatsMar 28, 2019 · NHTSA campaign 19V248000 · 253 vehicles

Model years: 2019

Problem: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Risk: In the event of a crash, the seat may move, increasing the risk of injury.

Fix: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

Seats:mid/rear assemblyAug 10, 2016 · NHTSA campaign 16V590000 · 1,827 vehicles

Model years: 2014, 2015, 2016

Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Risk: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Fix: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The gas pedal acceleration and a cruise control came on and got stuck between 35 and 45 miles an hour time I hit the other vehicle and laying on the brakes was probably 38 to 40 miles an hour prior that I was doing 72 miles an hour and 40 miles an hour zone. How are you able to get a vehicle…

Received Aug 21, 2026 · NHTSA complaint 11758402

Heated steering wheel suddenly became too hot with no adjustment option. Minor burning on hands. Turned off the function. Driver heated seat suddenly became too hot, turned down to low but still too hot, caused burns requiring medical attention.

Received Jan 4, 2026 · NHTSA complaint 11708613

After an accident occurred the drivers seat moved forward. The incident was a minor collision. During the repair of the vehicle, the body shop stated the seat could not be fixed. Drivers seat may not be moved forward or back now, making the vehicle unsafe to drive for certain people.

Received Aug 3, 2025 · NHTSA complaint 11678107

1. This is not a safety issue. This is a cosmetic issue. 2. Not applicable to warning lights. 3. General Issue: Bottom portion of drivers seat, reported to be leather, is peeling. This peeling is discoloring the seat and shows signs that it will continue over the entire seat. Never before have I…

Received Jul 10, 2024 · NHTSA complaint 11600807

Currently the seats sound like they arnt bolted down correctly. Also recently the key fob is failing to unlock the vehicle and its taking multiple trys of pulling the fob out of the ignition and putting it back into the ignition trying it on different sides buying multiple batteries. Also the the…

Received Mar 19, 2024 · NHTSA complaint 11578297
Jeep Cherokee
26 Jeep Cherokee Limited - Shot at the Arizona International Auto Show in Phoenix AZ. Representative photo; appearance varies by model year. Photo: HJUdall, CC0, via Wikimedia Commons.

Frequently asked questions

Do all Jeep Cherokees have seats problems?

No. NHTSA has 111 owner complaints about seats for the Jeep Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Jeep Cherokee seats?

Yes: 2 safety recalls list seats. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about seats problems on the Jeep Cherokee?

The most frequent phrase is “driver seat”, in 31 of 111 complaints, followed by “frame broke” (8).

Other Jeep Cherokee problems

See all Jeep Cherokee problems.