Jeep Cherokee Visibility Problems
Owners have filed 136 complaints with NHTSA about visibility problems on the Jeep Cherokee across 14 model years. The 1999 model year has the most (36). The words owners use most often: “power window” (7% of reports).
- 136visibility complaints
- —median miles at failure
- 4mention a crash
- 5mention an injury
- 2related recalls
- 57%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Power window: mentioned in 10 of 136 complaints (7%)
- Windshield wiper: mentioned in 9 of 136 complaints (7%)
At what mileage do visibility problems happen?
Based on 50 complaints that reported the odometer reading.
How serious are the reports?
Of 136 complaints, 4 mention a crash, 3 a fire, 5 an injury.
Jeep Cherokee visibility complaints by model year
| Model year | Visibility complaints | Share of that year | Median miles |
|---|---|---|---|
| 2021 Cherokee | 1 | 1% | 14,074 |
| 2020 Cherokee | 2 | 1% | 37,100 |
| 2019 Cherokee | 4 | 0% | 62,000 |
| 2016 Cherokee | 2 | 0% | 59,500 |
| 2015 Cherokee | 3 | 0% | 59,202 |
| 2014 Cherokee | 15 | 1% | 12,250 |
| 2006 Cherokee | 6 | 35% | 23,354 |
| 2001 Cherokee | 9 | 4% | 51,661 |
| 2000 Cherokee | 9 | 2% | 80,000 |
| 1999 Cherokee | 36 | 10% | 65,000 |
| 1998 Cherokee | 16 | 4% | 41,000 |
| 1997 Cherokee | 10 | 3% | 87,000 |
| 1996 Cherokee | 16 | 4% | 175,138 |
| 1995 Cherokee | 7 | 1% | 110,000 |
When owners reported it
Related recalls (2)
Visibility:windshield wiper/washer
Model years: 2014
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Risk: BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Fix: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Electrical system: instrument cluster/panel; equipment:other:labels; visibility:rearview mirrors/devices; visibility:power window devices and controls; exterior lighting; fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Model years: 1995, 1996, 1997, 1998
Problem: U.s. Drive right is recalling 107 my 1994-1998 right hand drive, 4-wheel drive jeep cherokee vehicles. These vehicles fail to comply with the requirements of fmvss no. 101, 'controls and displays;' no. 108, 'lamps, reflective devices and associated equipment;' no. 111, 'rearview mirror;' no. 114, 'theft protection;' no. 115, 'vehicle identification number;' no. 118, 'power window system;' no. 120, 'tire selection and rims for motor vehicles other than passenger cars;' no. 208, 'occupant crash protection;' and no. 301, 'fuel system integrity.'
Risk: These vehicles do not meet the required standards.
Fix: U.s. Drive right will make all the required modifications. A representative will travel to the customer's location and make the modifications on site. The recall will be performed on a regional basis beginning march 2008. Owners may contact u.s. Drive right at 1-888-632-5936.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2020 Jeep Cherokee. The contact stated that while driving at 55 MPH, the contact noticed an abnormally loud sound. The contact stated that the rear sunroof panel fractured without impact, and the shattered glass fell all over the interior of the vehicle. The vehicle was not…
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the parking brake independently activated. In addition, the contact stated that the failure had occurred twice. The contact stated that during the second failure, the parking brake independently…
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into gear properly with the check engine warning light illuminated. The contact also stated that the vehicle jerked while the accelerator was depressed, and the vehicle…
The contact owns a 2019 Jeep Cherokee. The contact stated that while his wife was reversing, the backup camera failed to operate, and as a result, the driver crashed into another vehicle. The rear glass shattered on impact. The rear bumper was damaged. There were no warning lights illuminated…
The contact owns a 2019 Jeep Cherokee. The contact stated while driving 65 MPH, there was an abnormal popping sound coming from the vehicle. The contact pulled over to the side of the road to inspect the vehicle and discovered that the sunroof had shattered without impact. The contact stated that a…
Frequently asked questions
Do all Jeep Cherokees have visibility problems?
No. NHTSA has 136 owner complaints about visibility for the Jeep Cherokee. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Jeep Cherokee visibility?
Yes: 2 safety recalls list visibility. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about visibility problems on the Jeep Cherokee?
The most frequent phrase is “power window”, in 10 of 136 complaints, followed by “windshield wiper” (9).
Other Jeep Cherokee problems
- Power Train problems (5,522)
- Electrical System problems (2,257)
- Engine problems (2,188)
- Vehicle Speed Control problems (691)
- Service Brakes problems (647)
- Steering problems (598)
- Service Brakes, Hydraulic problems (574)
- Structure problems (522)
See all Jeep Cherokee problems.