2021 Jeep Grand Cherokee Steering Problems
Owners have filed 102 complaints with NHTSA about steering problems on the 2021 Jeep Grand Cherokee, 25% of all complaints for this model year. Half of the reports with a mileage happened before 19,146 miles. The words owners use most often: “service required” (9% of reports).
- 102steering complaints
- 19,146median miles at failure
- 6mention a crash
- 3mention an injury
- 2related recalls
- 27%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Service required: mentioned in 9 of 102 complaints (9%)
- Lane management: mentioned in 8 of 102 complaints (8%)
- Software update: mentioned in 7 of 102 complaints (7%)
At what mileage do steering problems happen?
Based on 17 complaints that reported the odometer reading.
How serious are the reports?
Of 102 complaints, 6 mention a crash, 3 an injury.
Jeep Grand Cherokee steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Grand Cherokee | 2 | 3% | — |
| 2024 Grand Cherokee | 8 | 3% | 55,000 |
| 2023 Grand Cherokee | 44 | 11% | 23,000 |
| 2022 Grand Cherokee | 23 | 9% | — |
| 2021 Grand Cherokee | 102 | 25% | 19,146 |
| 2020 Grand Cherokee | 13 | 5% | 13,100 |
| 2019 Grand Cherokee | 14 | 4% | 18,000 |
| 2018 Grand Cherokee | 14 | 2% | 14,000 |
| 2017 Grand Cherokee | 18 | 5% | 33,000 |
| 2016 Grand Cherokee | 16 | 5% | 20,000 |
| 2015 Grand Cherokee | 41 | 3% | 25,085 |
| 2014 Grand Cherokee | 81 | 3% | 43,000 |
| 2013 Grand Cherokee | 26 | 3% | 40,500 |
| 2012 Grand Cherokee | 100 | 6% | 60,000 |
| 2011 Grand Cherokee | 86 | 5% | 78,900 |
| 2010 Grand Cherokee | 3 | 3% | 80,000 |
| 2009 Grand Cherokee | 11 | 8% | 54,500 |
| 2008 Grand Cherokee | 24 | 3% | 74,500 |
| 2007 Grand Cherokee | 49 | 4% | 97,600 |
| 2006 Grand Cherokee | 37 | 3% | 83,799 |
| 2005 Grand Cherokee | 64 | 3% | 93,000 |
| 2004 Grand Cherokee | 73 | 6% | 75,500 |
| 2003 Grand Cherokee | 24 | 3% | 105,500 |
| 2002 Grand Cherokee | 41 | 3% | 58,500 |
| 2001 Grand Cherokee | 37 | 4% | 62,000 |
| 2000 Grand Cherokee | 48 | 3% | 93,000 |
| 1999 Grand Cherokee | 53 | 3% | 100,000 |
| 1998 Grand Cherokee | 40 | 4% | 126,000 |
| 1997 Grand Cherokee | 47 | 5% | 141,200 |
| 1996 Grand Cherokee | 67 | 8% | 142,000 |
| 1995 Grand Cherokee | 32 | 4% | 126,050 |
When owners reported it
Related recalls (2)
Suspension:front:control arm:upper ball joint; steering:linkages:knuckle:spindle:arm
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Steering:column
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Fix: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Steering is erratic while driving. Car is shifting left and right by itself while driving down the road feeling like the tires want to go different directions from one another. Steering wheel makes noticeable movement on its own left and right while going down a straight smooth road.
The contact owned a 2021 Jeep Grand Cherokee. The contact stated that while making a left-hand turn, the wheels on the vehicle failed to follow the trajectory of the movement and failed to function as intended, and moved toward the curb. The vehicle came to a stop when it hit the curb. It was…
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the ESC and âService 4WDâ warning lights illuminated, causing the vehicle to shake abnormally. Additionally, the transmission unexpectedly shifted to 4WD Low while driving. The steering…
Frequently asked questions
Do all 2021 Jeep Grand Cherokees have steering problems?
No. NHTSA has 102 owner complaints about steering for the 2021 Jeep Grand Cherokee (25% of the 408 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2021 Jeep Grand Cherokee steering?
Yes: 2 safety recalls list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do steering problems start?
The median reported mileage is 19,146 miles: half of the reports with a mileage came before that.
What do owners say about steering problems on the 2021 Jeep Grand Cherokee?
The most frequent phrase is “service required”, in 9 of 102 complaints, followed by “lane management” (8).
Other 2021 Jeep Grand Cherokee problems
- Electrical System problems (115)
- Engine problems (60)
- Power Train problems (59)
See all 2021 Jeep Grand Cherokee problems or steering problems across all Grand Cherokee years.