2024 Jeep Grand Cherokee Problems, Complaints & Recalls
- Compared with other Grand Cherokee years
- Far fewer complaints than other years 27th of 32 for complaints
- Safety recalls
- 16 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 249 complaints with NHTSA about the 2024 Jeep Grand Cherokee. That ranks 27th out of 32 Grand Cherokee model years for complaints. The most reported problem area is electrical system (115 complaints, 46%), typically at around 14,000 miles. Complaints mention 10 crashes, 2 injuries. There are 16 safety recalls covering this model year.
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- 249owner complaints
- 16safety recalls
- 0NHTSA investigations
- 10complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Jeep Grand Cherokee problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 115 | 46% | 14,000 | “fire risk” (16%) | — |
| Engine problems | 107 | 43% | 16,750 | “fire risk” (17%) | — |
| Fuel/propulsion System | 43 | 17% | — | — | — |
| Forward Collision Avoidance | 31 | 12% | 200 | — | — |
| Unknown or Other | 31 | 12% | — | — | — |
| Power Train | 30 | 12% | 15,000 | — | — |
| Service Brakes | 17 | 7% | 1,000 | — | — |
| Exterior Lighting | 16 | 6% | 1,000 | — | — |
| Lane Departure | 10 | 4% | 8,000 | — | — |
| Vehicle Speed Control | 10 | 4% | 54,130 | — | — |
| Steering | 8 | 3% | 55,000 | — | — |
| Suspension | 6 | 2% | 74,265 | — | — |
| Back Over Prevention | 4 | 2% | 3,173 | — | — |
| Seats | 4 | 2% | 8,000 | — | — |
| Visibility/wiper | 4 | 2% | — | — | — |
| Air Bags | 1 | 0% | — | — | — |
| Engine and Engine Cooling | 1 | 0% | 100,000 | — | — |
| Equipment | 1 | 0% | — | — | — |
| Latches/locks/linkages | 1 | 0% | 14,225 | — | — |
| Seat Belts | 1 | 0% | — | — | — |
| Structure | 1 | 0% | — | — | — |
| Tires | 1 | 0% | 3,000 | — | — |
| Wheels | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Jeep Grand Cherokee recalls (16)
Tap a recall to see the problem, the risk and the fix.
Tires:pressure monitoring and regulating systems
Problem: Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Risk: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Fix: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
Power train:automatic transmission:gear position indication (prndl)
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Air bags: air bag/restraint control module:software
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Electrical system:propulsion system:traction batteryPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Electrical system:propulsion system
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Seats:mid/rear assembly:head restraint
Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Back over prevention:software
Problem: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
Structure:frame and members; fuel system, gasoline; engine and engine cooling:cooling system:radiator assembly
Problem: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Risk: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Fix: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
Air bags:side/window
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Electrical system:instrument panel:speedometer/odometer
Problem: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Risk: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Fix: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
Child seat:vehicle tether anchor
Problem: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk: A child that is not properly restrained during a crash can have an increased risk of injury.
Fix: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
Air bags:frontal; structure:body:bumpers
Problem: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Fix: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
Exterior lighting:headlights; electrical system:body control module:software
Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Fix: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
Steering:linkages:knuckle:spindle:arm
Problem: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
Visibility:defroster/defogger/hvac system
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I own a 2024 Jeep Grand Cherokee 4xe that has experienced a recurring safety issue involving unexpected deceleration and loss of acceleration while driving. The vehicle unexpectedly slows down and will not accelerate beyond approximately 60 mph, creating a potentially dangerous situation…
Vehicle experienced a sudden loss of motive power at highway speeds without warning. The vehicle lost total propulsion at 60mph with zero dashboard error text or warning lights. Driver pressed fully on gas pedal to avoid activating the regenerative braking system. Driver pumped gas pedal but no…
Full body electrical was replaced. System completely failed 2nd time leaving me stranded at work. First time it failed was at the car was Tiger Express Mt [XXX]. The vehicle eventually came back up after 8hrs of being stranded at the car wash for 2 days later the vehicle wouldn't start at all 11pm…
The car has died 5 times in the past two years. It was bought brand new off the lot. Dealership says it is always an electrical/battery issue and then the car dies again. The car gets towed to the dealership each time and full inspections done. The car has been unusable for 20+ days out of 2 years.
Statement of Complaint: I am writing to file an official consumer protection complaint regarding a 2024 Jeep Cherokee 4xe that I recently leased. Throughout the duration of my lease possession, the vehicle suffered from persistent safety defects and unresolved manufacturer recalls that severely…
Other Jeep Grand Cherokee years
← 2023 Grand Cherokee · 2025 Grand Cherokee →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Grand Cherokee | 25 | 6 |
| 2025 Grand Cherokee | 76 | 4 |
| 2024 | 249 | 16 |
| 2023 Grand Cherokee | 397 | 21 |
| 2022 Grand Cherokee | 264 | 13 |
| 2021 Grand Cherokee | 409 | 12 |
| 2020 Grand Cherokee | 240 | 3 |
| 2019 Grand Cherokee | 370 | 7 |
| 2018 Grand Cherokee | 855 | 10 |
| 2017 Grand Cherokee | 364 | 5 |
| 2016 Grand Cherokee | 311 | 8 |
| 2015 Grand Cherokee | 1,366 | 9 |
| 2014 Grand Cherokee | 2,381 | 18 |
| 2013 Grand Cherokee | 804 | 9 |
| 2012 Grand Cherokee | 1,644 | 10 |
| 2011 Grand Cherokee | 1,640 | 6 |
| 2010 Grand Cherokee | 118 | 5 |
| 2009 Grand Cherokee | 138 | 2 |
| 2008 Grand Cherokee | 734 | 4 |
| 2007 Grand Cherokee | 1,108 | 5 |
| 2006 Grand Cherokee | 1,280 | 4 |
| 2005 Grand Cherokee | 2,051 | 3 |
| 2004 Grand Cherokee | 1,295 | 8 |
| 2003 Grand Cherokee | 762 | 4 |
| 2002 Grand Cherokee | 1,476 | 10 |
| 2001 Grand Cherokee | 883 | 4 |
| 2000 Grand Cherokee | 1,447 | 6 |
| 1999 Grand Cherokee | 1,638 | 4 |
| 1998 Grand Cherokee | 1,028 | 4 |
| 1997 Grand Cherokee | 991 | 5 |
| 1996 Grand Cherokee | 893 | 6 |
| 1995 Grand Cherokee | 719 | 4 |
See all Jeep Grand Cherokee problems by year, every Jeep model, or the Jeep VIN decoder.
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Frequently asked questions
What are the most common problems with the 2024 Jeep Grand Cherokee?
Owners most often report electrical system, engine, fuel/propulsion system problems. The top one, electrical system, accounts for 115 complaints.
Was there a recall on the 2024 Jeep Grand Cherokee?
Yes, 16 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Jeep Grand Cherokee a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee model years, the 2024 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.