2000 Jeep Grand Cherokee Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 6, 2025 · 1,447 owner complaints analyzed

Compared with other Grand Cherokee years
More complaints than other years 7th of 32 for complaints
NHTSA crash rating
Not rated

Owners have filed 1,447 complaints with NHTSA about the 2000 Jeep Grand Cherokee. That ranks 7th out of 32 Grand Cherokee model years for complaints. The most reported problem area is service brakes, hydraulic (418 complaints, 29%), typically at around 26,960 miles. Complaints mention 108 crashes, 18 fires, 93 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 5 defect investigations involving it.

Jeep Grand Cherokee
Jeep Grand Cherokee (WL) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2000 Jeep Grand Cherokee problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes, Hydraulic418 · ~26,960 mi
Seats180 · ~116,250 mi
Engine and Engine Cooling178 · ~91,000 mi
Power Train156 · ~55,500 mi
Visibility120 · ~91,000 mi
Electrical System112 · ~104,000 mi
Latches/locks/linkages78 · ~68,000 mi
Exterior Lighting72 · ~96,025 mi
Air Bags59 · ~103,000 mi
Vehicle Speed Control52 · ~78,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes, Hydraulic problems41829%26,960“brake rotors” (18%)$500
Seats problems18012%116,250“driver seat” (43%)$1,200
Engine and Engine Cooling problems17812%91,000“cooling fan” (21%)$1,850
Power Train problems15611%55,500“park reverse” (9%)—
Visibility problems1208%91,000“cold air” (24%)$1,700
Electrical System problems1128%104,000—$760
Latches/locks/linkages problems785%68,000“door locks” (29%)$680
Exterior Lighting problems725%96,025“brake tail” (8%)—
Air Bags problems594%103,000“air bag” (29%)—
Vehicle Speed Control problems524%78,500“foot brake” (10%)—
Steering483%93,000——
Fuel System, Gasoline433%61,000——
Engine342%146,000——
Structure312%88,100——
Suspension312%78,616——
Equipment282%60,000——
Unknown or Other272%123,000——
Seat Belts161%50,000——
Fuel/propulsion System131%115,900——
Tires121%26,000——
Service Brakes, Air91%30,000——
Service Brakes81%159,000——
Fuel System, Other70%46,715——
Visibility/wiper40%127,500——
Wheels40%116,000——
Electronic Stability Control (esc)30%136,000——
Parking Brake30%80,000——
Equipment Adaptive/mobility10%190,000——
Interior Lighting10%———
Service Brakes, Electric10%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2002, with 197 complaints
2000: 5820002001: 1962002: 19720021972003: 1232004: 12420042005: 522006: 9920062007: 1052008: 10520082009: 782010: 9920102011: 452012: 2620122013: 192014: 2320142015: 392016: 1920162017: 132018: 820182019: 72020: 420202021: 32022: 320222025: 2

n = 1,447 complaints · Source: NHTSA

2000 Jeep Grand Cherokee recalls (6)

Tap a recall to see the problem, the risk and the fix.

Engine and engine cooling:cooling system:fanJun 8, 2006 · NHTSA campaign 06V199000 · 189,479 vehicles

Problem: On certain sport utility vehicles, the plastic blades of the electric motor driven cooling fan may separate and penetrate the shroud.

Risk: If this occurs while the hood is open, a person in the vicinity of the engine could be struck by the blade and injured.

Fix: Dealers will replace the electric cooling fan modules free of charge. The recall began on september 4, 2006. Owners may contact daimlerchrysler at 1-800-853-1403.

Fuel system, gasoline:fuel injection system:injectorsApr 8, 2002 · NHTSA campaign 02V104000 · 1,115,322 vehicles

Problem: On certain sport utility vehicles equipped with a 4.0l engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.

Risk: This could result in a vehicle fire.

Fix: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began may 13, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Fuel system, gasoline:storage:tank assemblyJul 17, 2000 · NHTSA campaign 00V195000 · 1,500 vehicles

Problem: Vehicle description: sport utility vehicles. Some of these vehicles may have been built with fuel tanks with suspect vent tube welds.

Risk: Separation of the vent tube weld could result in a fuel leak. Fuel leakage in the presence of an ignition source could result in a fire.

Fix: Dealers will replace any fuel tanks built in the suspect time period. The vehicle will be inspected and if the bar code on the fuel tank indicates that the tank was built during the suspect period, it will be replaced.

Seat beltsFeb 4, 2000 · NHTSA campaign 00V034000 · 204,000 vehicles

Problem: Vehicle description: passenger vehicles. The seat belt shoulder height adjustable turning loop (atl) top mounting bolt was inadequately manufactured.

Risk: The affected mounting bolts may not withstand sufficient force to function properly in certain impact situations, increasing the risk of injury to a belted occupant.

Fix: Dealers will replace the shoulder belt height adjuster mounting bolts.

Air bags:frontalDec 2, 1999 · NHTSA campaign 99V343000 · 350 vehicles

Problem: Vehicle description: passenger and sport utility vehicles. The passenger air bag inflator assembly contains an incorrect inflator charge amount.

Risk: This condition could increase the risk of a passenger occupant injury under certain accident conditions.

Fix: Dealers will replace the air bag module with a correct module.

Steering:gear box (other than rack and pinion)Nov 4, 1999 · NHTSA campaign 99V312000 · 1,259 vehicles

Problem: Vehicle description: sport utility vehicles. Some steering gear units were assembled with internal end-of-travel-stops that missed the heat treat process, resulting in soft internal travel stops.

Risk: This could result in sticking, binding, or seizing of the steering gear.

Fix: Dealers will replace the steering gear on involved vehicles.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Crash Related Fuel Tank Fires (EA12005) — opened Jun 12, 2012, closed Nov 14, 2014, led to recall 13V252000.
  • Crash Related Fuel Tank Fires (PE10031) — opened Aug 23, 2010, closed Jun 14, 2012.
  • Fuel Storage System Crash Related Fires (DP09005) — opened Nov 6, 2009, closed Aug 23, 2010.
  • Fan blade failure (engine cooling fan) (EA05020) — opened Nov 14, 2005, closed Sep 12, 2006, led to recall 06V199000.
  • Roll-away in reverse when parked (EA01017) — opened Nov 1, 2001, closed Dec 18, 2002, led to recall 02V053000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed

Air Bags · received Dec 6, 2025 · NHTSA complaint 11703445

The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that…

Fuel System, Gasoline · received Sep 9, 2025 · NHTSA complaint 11686127

The contact owns a 2000 Jeep Grand Cherokee equipped with Cooper tires, Tire Line: Discoverer A/T, Tire Size: 225/75R17, and DOT Number: [redacted]. The contact stated that all four tires had cracks along the sidewall. The tire dealer was made aware of the failure and advised the contact to file a…

Tires · received Oct 14, 2022 · NHTSA complaint 11489313

Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.

Seats · received Oct 10, 2022 · NHTSA complaint 11488629

After sending my Jeep Grand Cherokee to Pugh’s Service Center in Greenville, NC, in December 2018, because it would turnover, but not start. They replaced the ECM, but had to be taken to the local Jeep dealership for an OE ECM replacement and a crankshaft sensor, in order to get it to crank. Upon…

Electrical System · received Jul 18, 2022 · NHTSA complaint 11474598

Other Jeep Grand Cherokee years

← 1999 Grand Cherokee · 2001 Grand Cherokee →

See all Jeep Grand Cherokee problems by year, every Jeep model, or the Jeep VIN decoder.

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Frequently asked questions

What are the most common problems with the 2000 Jeep Grand Cherokee?

Owners most often report service brakes, hydraulic, seats, engine and engine cooling problems. The top one, service brakes, hydraulic, accounts for 418 complaints.

Was there a recall on the 2000 Jeep Grand Cherokee?

Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2000 Jeep Grand Cherokee a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee model years, the 2000 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.