2004 Kenworth C500 Problems, Complaints & Recalls
- Compared with other C500 years
- Not enough data 6th of 30 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2004 Kenworth C500 so far. There are 4 safety recalls covering this model year.
- 0owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2004 Kenworth C500 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission
Problem: On certain trucks, the wiring, parts, or transmission programming required for the auto neutral feature to function as designed were either not installed, connected, or programmed properly.
Risk: If any of these conditions exists, the transmission will not automatically shift into neutral when left in drive with the parking brake set engaged. The vehicle could move without warning increasing the risk of a crash.
Fix: Dealers will inspect the affected vehicles to ensure the auto neutral feature functions properly and, if needed, will make the necessary repairs free of charge. The recall began on may 9, 2007. Owners may contact kenworth at 425-828-5440.
Engine and engine cooling
Problem: On certain tractors equipped with caterpillar diesel engines, the variable valve actuation oil line may wear against the sharp edge of the cylinder head if not positioned correctly.
Risk: The oil line may be cut on the cylinder head causing an oil leak and a possible fire.
Fix: Caterpillar, in conjunction with paccar, will be conducting the owner notification and remedy for this campaign free of charge. Owners may call caterpillar at 309-675-6496, kenworth at 425-828-5440, or peterbilt at 940-591-4201.
Suspension
Problem: On certain heavy duty class 8 trucks, the suspension has transverse beam castings that may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension's transverse beam may drop down low enough to contact the road surface.
Risk: This could cause sparks that could potentially ignite and cause a fire.
Fix: Dealers will inspect and replace the defective transverse beam assemblies free of charge. The recall began on june 10, 2005, with letters being mailed to peterbilt owners; and on june 17, 2005, for kenworth owners. Owners may contact peterbilt at 940-591-4201 or kenworth at 425-828-5440.
Electrical system:wiring
Problem: On certain trucks, the power feed harness p92-1993 terminals were not properly crimped.
Risk: This could lead to intermittent power loss affecting the electrical system and possibly result in a fire.
Fix: Dealers will replace the harness. The recall began january 13, 2005. Owners should contact kenworth at 1-425-828-5440.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Kenworth C500 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 C500 | 0 | 1 |
| 2023 C500 | 0 | 1 |
| 2022 C500 | 0 | 1 |
| 2021 C500 | 0 | 1 |
| 2020 C500 | 0 | 1 |
| 2019 C500 | 0 | 4 |
| 2018 C500 | 0 | 5 |
| 2017 C500 | 0 | 4 |
| 2016 C500 | 0 | 3 |
| 2015 C500 | 0 | 3 |
| 2014 C500 | 0 | 4 |
| 2013 C500 | 0 | 2 |
| 2012 C500 | 1 | 3 |
| 2011 C500 | 0 | 6 |
| 2010 C500 | 1 | 4 |
| 2009 C500 | 0 | 5 |
| 2008 C500 | 0 | 9 |
| 2007 C500 | 1 | 6 |
| 2006 C500 | 1 | 5 |
| 2005 C500 | 0 | 5 |
| 2004 | 0 | 4 |
| 2003 C500 | 0 | 3 |
| 2002 C500 | 0 | 2 |
| 2001 C500 | 0 | 4 |
| 2000 C500 | 0 | 7 |
| 1999 C500 | 1 | 7 |
| 1998 C500 | 0 | 3 |
| 1997 C500 | 0 | 3 |
| 1996 C500 | 0 | 4 |
| 1995 C500 | 0 | 1 |
See all Kenworth C500 problems by year, every Kenworth model, or the VIN decoder.
Similar Kenworth models
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Frequently asked questions
What are the most common problems with the 2004 Kenworth C500?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2004 Kenworth C500?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Kenworth C500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other C500 model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.