2017 Kenworth C500 Problems, Complaints & Recalls
- Compared with other C500 years
- Not enough data 6th of 30 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2017 Kenworth C500 so far. There are 4 safety recalls covering this model year.
- 0owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2017 Kenworth C500 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Service brakes, air:supply:reservoir/tank
Problem: PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Risk: Insufficient air volume can reduce braking performance and increase the risk of a crash.
Fix: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.
Engine and engine cooling:engine:diesel
Problem: PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Risk: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Fix: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
Electrical system:wiring; engine and engine cooling:engine:diesel
Problem: PACCAR Incorporated (PACCAR) is recalling certain 2016-2019 Kenworth C500, T660, T800, and W900 vehicles, equipped with 1.9M ISX15 engines. The engine harnesses may have been manufactured without check engine light (CEL) and stop engine light (SEL) circuits, preventing the driver from being warned of a serious engine problem.
Risk: If the driver is not warned of a serious engine problem, the engine may unexpectedly fail, increasing the risk of a crash.
Fix: PACCAR will notify owners, and dealers will inspect or test the ISX15 engine harness, and install an overlay jumper harness to supply the missing CEL and SEL circuits, free of charge. The recall began November 30, 2018. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWE.
Electrical system:ignition:module
Problem: PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.
Risk: An engine stall can increase the risk of a crash.
Fix: Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Kenworth C500 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 C500 | 0 | 1 |
| 2023 C500 | 0 | 1 |
| 2022 C500 | 0 | 1 |
| 2021 C500 | 0 | 1 |
| 2020 C500 | 0 | 1 |
| 2019 C500 | 0 | 4 |
| 2018 C500 | 0 | 5 |
| 2017 | 0 | 4 |
| 2016 C500 | 0 | 3 |
| 2015 C500 | 0 | 3 |
| 2014 C500 | 0 | 4 |
| 2013 C500 | 0 | 2 |
| 2012 C500 | 1 | 3 |
| 2011 C500 | 0 | 6 |
| 2010 C500 | 1 | 4 |
| 2009 C500 | 0 | 5 |
| 2008 C500 | 0 | 9 |
| 2007 C500 | 1 | 6 |
| 2006 C500 | 1 | 5 |
| 2005 C500 | 0 | 5 |
| 2004 C500 | 0 | 4 |
| 2003 C500 | 0 | 3 |
| 2002 C500 | 0 | 2 |
| 2001 C500 | 0 | 4 |
| 2000 C500 | 0 | 7 |
| 1999 C500 | 1 | 7 |
| 1998 C500 | 0 | 3 |
| 1997 C500 | 0 | 3 |
| 1996 C500 | 0 | 4 |
| 1995 C500 | 0 | 1 |
See all Kenworth C500 problems by year, every Kenworth model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2017 Kenworth C500?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2017 Kenworth C500?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Kenworth C500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other C500 model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.