Mazda CX-5 Visibility/wiper Problems
Owners have filed 165 complaints with NHTSA about visibility/wiper problems on the Mazda CX-5 across 14 model years. The 2014 model year has the most (61). The words owners use most often: “crack windshield” (10% of reports).
- 165visibility/wiper complaints
- —median miles at failure
- 0mention a crash
- 0mention an injury
- 0related recalls
- 65%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Crack windshield: mentioned in 17 of 165 complaints (10%)
- View mirror: mentioned in 9 of 165 complaints (5%)
- Heard loud: mentioned in 9 of 165 complaints (5%)
At what mileage do visibility/wiper problems happen?
Based on 110 complaints that reported the odometer reading.
How serious are the reports?
Of 165 complaints, 1 a fire.
Mazda CX-5 visibility/wiper complaints by model year
When owners reported it
Related recalls (0)
No safety recall lists visibility/wiper for the Mazda CX-5. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
the windshield would not defrost causing visibility issues that was extremely hazardous. mazda found the cause as a evaporator core temperature sensor mazda had a tsb(07004213830) nhtsa id number (10202689) regarding this known defect that they continued to install for 2+years in new vehicles. they…
Have a cracked windshield from a chip near the wiper area Mazda says needs to be replaced But they are on National back order Was told that when the windshield caves in or collapses Then an emergency order can be put in
The windshield of my 2026 Mazda CX-5 suddenly fractured and developed a severe crack without any external road hazard or heavy stone impact. Under micro-photography, the root of the crack presents as a smooth, continuous stress fracture ("white line") with no physical crater or concentric…
About a week ago, a "telematics error" message displayed, a single red light on the SOS button turned on, and it started beeping loudly. This has repeated multiple times. In this state the vehicle cannot automatically summon emergency help following a crash, and I cannot manually trigger an SOS…
Read windshield just shattered while driving down the highway. No object hit the windshield. On I-95 near PHL airport, near exit for Rt 420

Frequently asked questions
Do all Mazda CX-5s have visibility/wiper problems?
No. NHTSA has 165 owner complaints about visibility/wiper for the Mazda CX-5. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Mazda CX-5 visibility/wiper?
No recall currently lists visibility/wiper for this vehicle.
What do owners say about visibility/wiper problems on the Mazda CX-5?
The most frequent phrase is “crack windshield”, in 17 of 165 complaints, followed by “view mirror” (9).
Other Mazda CX-5 problems
- Engine problems (594)
- Electrical System problems (459)
- Power Train problems (283)
- Service Brakes problems (236)
- Exterior Lighting problems (224)
- Structure problems (141)
- Vehicle Speed Control problems (119)
- Fuel/propulsion System problems (110)
See all Mazda CX-5 problems.