Mazda CX-5 Visibility/wiper Problems

Source: NHTSA · Updated Oct 15, 2026 · 165 complaints analyzed

Owners have filed 165 complaints with NHTSA about visibility/wiper problems on the Mazda CX-5 across 14 model years. The 2014 model year has the most (61). The words owners use most often: “crack windshield” (10% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Crack windshield: mentioned in 17 of 165 complaints (10%)
  • View mirror: mentioned in 9 of 165 complaints (5%)
  • Heard loud: mentioned in 9 of 165 complaints (5%)

At what mileage do visibility/wiper problems happen?

Based on 110 complaints that reported the odometer reading.

Under 10k miles57 · 52%
10k–25k miles31 · 28%
25k–50k miles14 · 13%
50k–75k miles5 · 5%
75k–100k miles2 · 2%
100k–150k miles1 · 1%
150k+ miles0 · 0%

How serious are the reports?

Of 165 complaints, 1 a fire.

Mazda CX-5 visibility/wiper complaints by model year

Peak: 2014, with 61 complaints
2013: 5201352014: 612014612015: 102015102016: 422016422017: 122017122018: 3201832019: 9201992020: 4202042021: 4202142022: 3202232023: 5202352024: 2202422025: 2202522026: 320263

n = 165 complaints · Source: NHTSA

Model yearVisibility/wiper complaintsShare of that yearMedian miles
2026 CX-5319%—
2025 CX-527%—
2024 CX-524%—
2023 CX-558%—
2022 CX-535%—
2021 CX-543%2,700
2020 CX-544%6,800
2019 CX-593%23,000
2018 CX-531%1,000
2017 CX-5128%34,750
2016 CX-5428%6,000
2015 CX-5108%5,763
2014 CX-56116%12,000
2013 CX-553%6,100

When owners reported it

Peak: 2014, with 36 complaints
2012: 1201212013: 332014: 362014362015: 25252016: 172016172017: 772018: 9201892019: 552020: 9202092021: 12122022: 7202272023: 772024: 142024142025: 442026: 920269

n = 165 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists visibility/wiper for the Mazda CX-5. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

the windshield would not defrost causing visibility issues that was extremely hazardous. mazda found the cause as a evaporator core temperature sensor mazda had a tsb(07004213830) nhtsa id number (10202689) regarding this known defect that they continued to install for 2+years in new vehicles. they…

Received Oct 9, 2026 · NHTSA complaint 11770176

Have a cracked windshield from a chip near the wiper area Mazda says needs to be replaced But they are on National back order Was told that when the windshield caves in or collapses Then an emergency order can be put in

Received Aug 7, 2026 · NHTSA complaint 11755455

The windshield of my 2026 Mazda CX-5 suddenly fractured and developed a severe crack without any external road hazard or heavy stone impact. Under micro-photography, the root of the crack presents as a smooth, continuous stress fracture ("white line") with no physical crater or concentric…

Received Jun 29, 2026 · NHTSA complaint 11747280

About a week ago, a "telematics error" message displayed, a single red light on the SOS button turned on, and it started beeping loudly. This has repeated multiple times. In this state the vehicle cannot automatically summon emergency help following a crash, and I cannot manually trigger an SOS…

Received Jun 17, 2026 · NHTSA complaint 11744809

Read windshield just shattered while driving down the highway. No object hit the windshield. On I-95 near PHL airport, near exit for Rt 420

Received Jun 8, 2026 · NHTSA complaint 11742819
Mazda CX-5
Mazda_CX-5_(KI) at Auto Zuerich 2025. Representative photo; appearance varies by model year. Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all Mazda CX-5s have visibility/wiper problems?

No. NHTSA has 165 owner complaints about visibility/wiper for the Mazda CX-5. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Mazda CX-5 visibility/wiper?

No recall currently lists visibility/wiper for this vehicle.

What do owners say about visibility/wiper problems on the Mazda CX-5?

The most frequent phrase is “crack windshield”, in 17 of 165 complaints, followed by “view mirror” (9).

Other Mazda CX-5 problems

See all Mazda CX-5 problems.