2017 RAM Promaster City Problems, Complaints & Recalls
- Compared with other Promaster City years
- Far more complaints than other years 3rd of 8 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 19 complaints with NHTSA about the 2017 RAM Promaster City. That ranks 3rd out of 8 Promaster City model years for complaints. The most reported problem area is engine (8 complaints, 42%), typically at around 30,000 miles. Complaints mention 1 fire. There are 3 safety recalls covering this model year.
- 19owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 RAM Promaster City problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 8 | 42% | 30,000 | — | — |
| Unknown or Other | 5 | 26% | 23 | — | — |
| Electrical System | 4 | 21% | 16 | — | — |
| Visibility/wiper | 3 | 16% | 45 | — | — |
| Exterior Lighting | 2 | 11% | 7,523 | — | — |
| Fuel System, Gasoline | 1 | 5% | 57,930 | — | — |
| Lane Departure | 1 | 5% | — | — | — |
| Structure | 1 | 5% | 550 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 RAM Promaster City recalls (3)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Equipment:other:labels
Problem: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Air bags:side/window
Problem: Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
Risk: If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.
Fix: Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle is failing oil consumption test at 97,571 miles. They are saying itâs burning excessive oil due to failed piston which ran had an open recall for . Iâd like my vehicle to be considered for oil consumption test and possible motor replacement.
The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the…
It is consuming a lot of oil after 5 thousand miles went from 5.5 quarts to 3.4 quarts
The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that while attempting to accelerate, the vehicle briefly lost motive…
Oil consumption issue with the engine: there was an extended warranty on the engine but it apparently expired July of last year. I bought the vehicle in April, but the warranty did not show up under any recalls or Carfax report. I discovered the oil consumption problem at the end of July and have…
Other RAM Promaster City years
← 2016 Promaster City · 2018 Promaster City →
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Promaster City | 2 | 0 |
| 2021 Promaster City | 5 | 3 |
| 2020 Promaster City | 1 | 2 |
| 2019 Promaster City | 5 | 1 |
| 2018 Promaster City | 16 | 2 |
| 2017 | 19 | 3 |
| 2016 Promaster City | 25 | 3 |
| 2015 Promaster City | 27 | 3 |
See all RAM Promaster City problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
Embed this 2017 RAM Promaster City badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2017 RAM Promaster City?
Owners most often report engine, unknown or other, electrical system problems. The top one, engine, accounts for 8 complaints.
Was there a recall on the 2017 RAM Promaster City?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 RAM Promaster City a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster City model years, the 2017 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.