2019 RAM Promaster City Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 27, 2024 · 5 owner complaints analyzed

Compared with other Promaster City years
Not enough data 5th of 8 for complaints
NHTSA crash rating
Not rated

Owners have filed 5 complaints with NHTSA about the 2019 RAM Promaster City. That ranks 5th out of 8 Promaster City model years for complaints. The most reported problem area is electrical system (2 complaints, 40%), typically at around 225 miles. Complaints mention 1 crash, 2 injuries. There is 1 safety recall covering this model year.

RAM Promaster City
A 2015 Ram ProMaster City Cargo Van in Bright White, interior color B7X9 (poetic), and the 2.4-liter MultiAir inline-four and a nine-speed 948TE automatic trans. Representative photo; appearance varies by model year. Photo: Mr.choppers, CC BY-SA 3.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2019 RAM Promaster City problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System2 · ~225 mi
Air Bags1 · ~2,900 mi
Steering1 · ~3,500 mi
Structure1 · ~20,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System240%225——
Air Bags120%2,900——
Steering120%3,500——
Structure120%20,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2019, with 1 complaints
2019: 1201912020: 1202012021: 1202112022: 1202212024: 120241

n = 5 complaints · Source: NHTSA

2019 RAM Promaster City recalls (1)

Tap a recall to see the problem, the risk and the fix.

Exterior lighting:turn signalSep 21, 2021 · NHTSA campaign 21V728000 · 23,853 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The entire dash went black and is no longer operational.

Electrical System · received Feb 27, 2024 · NHTSA complaint 11574304

The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section…

Structure · received Jun 15, 2022 · NHTSA complaint 11469400

I was descending a steep hill making a left turn first time it happened and i heard a noise and i felt chattering in the steering wheel. Second and third occurred on flat ground making 90 degree turn all three incidents happened on city streets.

Steering · received Apr 26, 2021 · NHTSA complaint 11414003

The speedometer stopped working... *tr

Electrical System · received May 28, 2020 · NHTSA complaint 11326408

I was in a 40 to 50 mph collision on i-880 frw in milpitas, california. Full front impacted/ failure to deploy. Rain , rush hour , traffic , accident, my fault, i changed lane to avoid one accident and smacked into far right slow lane into back of a car. My dodge, promaster-2019 failed to deploy. I…

Air Bags · received Dec 22, 2019 · NHTSA complaint 11290779

Other RAM Promaster City years

← 2018 Promaster City · 2020 Promaster City →

See all RAM Promaster City problems by year, every RAM model, or the RAM VIN decoder.

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Frequently asked questions

What are the most common problems with the 2019 RAM Promaster City?

Owners most often report electrical system, air bags, steering problems. The top one, electrical system, accounts for 2 complaints.

Was there a recall on the 2019 RAM Promaster City?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2019 RAM Promaster City a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster City model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.