2015 RAM Promaster Problems, Complaints & Recalls
- Compared with other Promaster years
- About as many complaints as other years 5th of 13 for complaints
- Safety recalls
- 12 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 61 complaints with NHTSA about the 2015 RAM Promaster. That ranks 5th out of 13 Promaster model years for complaints. The most reported problem area is electrical system (17 complaints, 28%), typically at around 41,000 miles. Complaints mention 1 crash, 1 fire. There are 12 safety recalls covering this model year.
- 61owner complaints
- 12safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2015 RAM Promaster problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 17 | 28% | 41,000 | — | — |
| Engine | 16 | 26% | 46,292 | — | — |
| Power Train | 12 | 20% | 39,000 | — | — |
| Service Brakes | 10 | 16% | 39,100 | — | — |
| Unknown or Other | 4 | 7% | 50,863 | — | — |
| Engine and Engine Cooling | 3 | 5% | 78,000 | — | — |
| Fuel/propulsion System | 3 | 5% | 34,000 | — | — |
| Vehicle Speed Control | 3 | 5% | 5,211 | — | — |
| Electronic Stability Control (esc) | 2 | 3% | 35,698 | — | — |
| Exterior Lighting | 2 | 3% | 40,000 | — | — |
| Structure | 2 | 3% | 2,475 | — | — |
| Visibility/wiper | 2 | 3% | 22,000 | — | — |
| Wheels | 2 | 3% | 44,190 | — | — |
| Air Bags | 1 | 2% | — | — | — |
| Fuel System, Diesel | 1 | 2% | 60,000 | — | — |
| Steering | 1 | 2% | 20,654 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2015 RAM Promaster recalls (12)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission:lever and linkage:column shift
Problem: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Power train:automatic transmission:lever and linkage:column shift
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Equipment:appliance:air conditioner; engine and engine cooling:cooling system:fan
Problem: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Risk: An overheated fan motor increases the risk of a fire.
Fix: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Seats
Problem: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Seats
Problem: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Equipment
Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Equipment:other:labels
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.
Power train:automatic transmission
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Fix: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Electrical system:software; exterior lighting:brake lights
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
Electrical system; power train:automatic transmission:control module (tcm/pcm/tecm)
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Risk: An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
Electrical system:ignition:switch
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
Risk: An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.
Air bags:side/window
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 214, "Side Impact Protection."
Risk: In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.
Fix: Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R19.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2015 Ram ProMaster 2500. The contact stated that while attempting to drive, the vehicle unexpectedly shut off three times within 30 minutes. The vehicle was restarted after each failure. The vehicle was towed to a local dealer, where it was scheduled for an upcoming diagnostic…
See Attached Letter
While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was in park. The car…
The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was replaced. The failure…
The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LIMP Mode and failed to accelerate above 5 MPH. The vehicle was…
Other RAM Promaster years
← 2014 Promaster · 2016 Promaster →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Promaster | 2 | 5 |
| 2025 Promaster | 6 | 5 |
| 2024 Promaster | 11 | 6 |
| 2023 Promaster | 92 | 6 |
| 2022 Promaster | 67 | 9 |
| 2021 Promaster | 111 | 8 |
| 2020 Promaster | 42 | 5 |
| 2019 Promaster | 60 | 9 |
| 2018 Promaster | 38 | 10 |
| 2017 Promaster | 57 | 10 |
| 2016 Promaster | 33 | 14 |
| 2015 | 61 | 12 |
| 2014 Promaster | 71 | 12 |
See all RAM Promaster problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2015 RAM Promaster?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 17 complaints.
Was there a recall on the 2015 RAM Promaster?
Yes, 12 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2015 RAM Promaster a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster model years, the 2015 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.