2023 RAM Promaster Problems, Complaints & Recalls
- Compared with other Promaster years
- More complaints than other years 2nd of 13 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 92 complaints with NHTSA about the 2023 RAM Promaster. That ranks 2nd out of 13 Promaster model years for complaints. The most reported problem area is steering (38 complaints, 41%), typically at around 36,500 miles. Complaints mention 5 fires. There are 6 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 92owner complaints
- 6safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 RAM Promaster problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering | 38 | 41% | 36,500 | — | — |
| Electrical System | 25 | 27% | 35,000 | — | — |
| Engine and Engine Cooling | 15 | 16% | 83,800 | — | — |
| Engine | 10 | 11% | 31,500 | — | — |
| Forward Collision Avoidance | 7 | 8% | 43,518 | — | — |
| Fuel/propulsion System | 7 | 8% | — | — | — |
| Unknown or Other | 6 | 7% | — | — | — |
| Lane Departure | 4 | 4% | 43,518 | — | — |
| Power Train | 4 | 4% | — | — | — |
| Service Brakes | 4 | 4% | — | — | — |
| Equipment | 1 | 1% | — | — | — |
| Exterior Lighting | 1 | 1% | — | — | — |
| Service Brakes, Hydraulic | 1 | 1% | — | — | — |
| Structure | 1 | 1% | — | — | — |
| Visibility/wiper | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 RAM Promaster recalls (6)
Tap a recall to see the problem, the risk and the fix.
Steering:electric power assist system
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Risk: A loss of power steering assist can increase the risk of a crash.
Fix: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine and engine cooling:cooling system:radiator assembly
Problem: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Structure:body:door; seats:mid/rear assembly; equipment:other:labels
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
Fix: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
Seat belts:front:buckle assembly
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of Power Steering Assist (PE26002) — opened Mar 2, 2026, still open, led to recall 26E067.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Power steering became inoperable requiring force to steer, with pulsing resistance against the direction being turned. Wasn't a large safety concern, as I was trying to maneuver in a parking lot. Happened suddenly.Lights showed power assistant needs serviced. Had it taken to a dealer where it was…
What component or system failed or malfunctioned, and is it available for inspection upon request? The plastic fuel tank failed. It cracked/split open and is actively leaking gasoline. The failure is at or near the filler inlet connection where the filler pipe attaches to the tank. The tank is…
Rear backup camera fails intermittently when shifting into reverse. Failure is a blue screen on the driver display. Seems the same problem is currently under recall for other Ram models.
This vehicle was a rental RV from Roadsurfer in [XXX]. Electronic issues caused a fault in the ABS brake system that eventually damage the front axle assembly, which was replaced during our vacation. The electronic issue was not addressed so the ABS brake problem continued throughout the trip…
The contact owns a 2023 Ram Promaster 3500. The contact stated that while driving 65 MPH, there was smoke coming from under the hood. Additionally, there was an abnormal burning odor inside the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the…
Other RAM Promaster years
← 2022 Promaster · 2024 Promaster →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Promaster | 2 | 5 |
| 2025 Promaster | 6 | 5 |
| 2024 Promaster | 11 | 6 |
| 2023 | 92 | 6 |
| 2022 Promaster | 67 | 9 |
| 2021 Promaster | 111 | 8 |
| 2020 Promaster | 42 | 5 |
| 2019 Promaster | 60 | 9 |
| 2018 Promaster | 38 | 10 |
| 2017 Promaster | 57 | 10 |
| 2016 Promaster | 33 | 14 |
| 2015 Promaster | 61 | 12 |
| 2014 Promaster | 71 | 12 |
See all RAM Promaster problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2023 RAM Promaster?
Owners most often report steering, electrical system, engine and engine cooling problems. The top one, steering, accounts for 38 complaints.
Was there a recall on the 2023 RAM Promaster?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 RAM Promaster a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster model years, the 2023 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.