2018 RAM Promaster Problems, Complaints & Recalls
- Compared with other Promaster years
- Fewer complaints than other years 9th of 13 for complaints
- Safety recalls
- 10 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 38 complaints with NHTSA about the 2018 RAM Promaster. That ranks 9th out of 13 Promaster model years for complaints. The most reported problem area is electrical system (11 complaints, 29%), typically at around 400 miles. Complaints mention 4 crashes. There are 10 safety recalls covering this model year.
- 38owner complaints
- 10safety recalls
- 0NHTSA investigations
- 4complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 RAM Promaster problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 11 | 29% | 400 | — | — |
| Engine | 11 | 29% | 50,000 | — | — |
| Power Train | 7 | 18% | 22,000 | — | — |
| Unknown or Other | 7 | 18% | 15,000 | — | — |
| Visibility/wiper | 4 | 11% | 55 | — | — |
| Service Brakes | 3 | 8% | — | — | — |
| Steering | 2 | 5% | — | — | — |
| Structure | 2 | 5% | 20,680 | — | — |
| Tires | 2 | 5% | — | — | — |
| Air Bags | 1 | 3% | 7,500 | — | — |
| Electronic Stability Control (esc) | 1 | 3% | 85,000 | — | — |
| Engine and Engine Cooling | 1 | 3% | 32,584 | — | — |
| Exterior Lighting | 1 | 3% | — | — | — |
| Fuel/propulsion System | 1 | 3% | — | — | — |
| Seats | 1 | 3% | 55 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2018 RAM Promaster recalls (10)
Tap a recall to see the problem, the risk and the fix.
Engine and engine cooling:cooling system:radiator assembly
Problem: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Fix: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Power train:automatic transmission:lever and linkage:column shift
Problem: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Power train:automatic transmission:lever and linkage:column shift
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Equipment:appliance:air conditioner; engine and engine cooling:cooling system:fan
Problem: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Risk: An overheated fan motor increases the risk of a fire.
Fix: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Equipment
Problem: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Seats
Problem: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Seats
Problem: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Seats
Problem: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
Electrical system:wiring:front underhood
Problem: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Air bags:side/window
Problem: Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Risk: A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Gas tank connection from fill tube to gas tank has a bust on plastic gasket. Leaks gas near the muffler. No replacement part, only option is a new $1,300 gas tank that is back ordered probably due to this issue. I have two vehicles of the same year that are doing the same thing.
My vehicle is subject to open safety Recall 67C involving the cooling fan module and related fuse protection in the engine compartment. The recall has been open since October 2025. The manufacturer and dealer have confirmed that the remedy/parts are still not available and that there is no ETA for…
My power steering locked up and almost caused an accident. The dealer said they are having trouble with this component (corrosion in plug). I have a fleet of trucks, and I just had the same issue with a 2023 model which I also almost lost control of the vehicle. This is a defect or poor design that…
The contact owns a 2018 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING). The vehicle was started, and there was smoke coming from the exhaust pipe. The contact was unsure if any warning lights were illuminated. The contact took…
See attached document for complaint.
Other RAM Promaster years
← 2017 Promaster · 2019 Promaster →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Promaster | 2 | 5 |
| 2025 Promaster | 6 | 5 |
| 2024 Promaster | 11 | 6 |
| 2023 Promaster | 92 | 6 |
| 2022 Promaster | 67 | 9 |
| 2021 Promaster | 111 | 8 |
| 2020 Promaster | 42 | 5 |
| 2019 Promaster | 60 | 9 |
| 2018 | 38 | 10 |
| 2017 Promaster | 57 | 10 |
| 2016 Promaster | 33 | 14 |
| 2015 Promaster | 61 | 12 |
| 2014 Promaster | 71 | 12 |
See all RAM Promaster problems by year, every RAM model, or the RAM VIN decoder.
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Frequently asked questions
What are the most common problems with the 2018 RAM Promaster?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 11 complaints.
Was there a recall on the 2018 RAM Promaster?
Yes, 10 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 RAM Promaster a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster model years, the 2018 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.