RAM Promaster Power Train Problems
Owners have filed 108 complaints with NHTSA about power train problems on the RAM Promaster across 10 model years. The 2019 model year has the most (24). The words owners use most often: “transmission failed” (7% of reports).
- 108power train complaints
- —median miles at failure
- 6mention a crash
- 0mention an injury
- 6related recalls
- 47%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Transmission failed: mentioned in 8 of 108 complaints (7%)
- Limp mode: mentioned in 7 of 108 complaints (6%)
At what mileage do power train problems happen?
Based on 45 complaints that reported the odometer reading.
How serious are the reports?
Of 108 complaints, 6 mention a crash.
RAM Promaster power train complaints by model year
| Model year | Power Train complaints | Share of that year | Median miles |
|---|---|---|---|
| 2023 Promaster | 4 | 4% | — |
| 2022 Promaster | 2 | 3% | — |
| 2021 Promaster | 13 | 12% | 20,000 |
| 2020 Promaster | 10 | 24% | 69,580 |
| 2019 Promaster | 24 | 40% | 66,500 |
| 2018 Promaster | 7 | 18% | 22,000 |
| 2017 Promaster | 14 | 25% | 32,876 |
| 2016 Promaster | 8 | 24% | 51,300 |
| 2015 Promaster | 12 | 20% | 39,000 |
| 2014 Promaster | 14 | 20% | 69,800 |
When owners reported it
Related recalls (6)
Power train:automatic transmission:internal:park pawl
Model years: 2019, 2020, 2021
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Risk: A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.
Power train:automatic transmission:lever and linkage:column shift
Model years: 2014, 2015, 2016, 2017, 2018, 2019
Problem: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Power train:automatic transmission:lever and linkage:column shift
Model years: 2014, 2015, 2016, 2017, 2018, 2019
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Power train:automatic transmission
Model years: 2015
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Risk: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Fix: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Power train:automatic transmission
Model years: 2016
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Electrical system; power train:automatic transmission:control module (tcm/pcm/tecm)
Model years: 2015, 2016
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Risk: An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S24.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
My 2021 Ram ProMaster experienced transmission failure and became inoperable. It is subject to Safety Recall 44A/NHTSA 23V-301 involving the 62TE transmission. Before going to Ram, an independent repair facility removed the transmission pan and documented burnt fluid and substantial metallic…
I bought a New Dodge Ram 3500 cargo van in 2022. The van currently has 48,000 miles and the steering started violently pulling, almost causing a wreck on a couple of occasions. I took into the dealership and they said the wiring harness for the steering rack is bad and not under warranty. This is a…
The Future CDJR dealership in Concord, CA failed to remedy FCA safety recall ID 61A / NHTSA Campaign 23V-301 defect and instead introduced a new mechanical binding and shifting failure, creating a severe highway breakdown and rollaway risk. The initial recall repair service of replacing a part…
Component/System: Structure â Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between…
Vehicle experienced severe, premature component failures posing direct safety hazards while operating a commercial work van: 1. Parking Brake Seizure (01/25/2025 @ 49,197 miles): The parking brake pivot assembly completely seized, causing the rear brake assembly to lock up and rendering the vehicle…
Frequently asked questions
Do all RAM Promasters have power train problems?
No. NHTSA has 108 owner complaints about power train for the RAM Promaster. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the RAM Promaster power train?
Yes: 6 safety recalls list power train. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about power train problems on the RAM Promaster?
The most frequent phrase is “transmission failed”, in 8 of 108 complaints, followed by “limp mode” (7).
Other RAM Promaster problems
- Electrical System problems (150)
- Engine problems (115)
See all RAM Promaster problems.