Cadillac SRX Service Brakes Problems
Owners have filed 172 complaints with NHTSA about service brakes problems on the Cadillac SRX across 14 model years. The 2012 model year has the most (42). The words owners use most often: “went floor” (9% of reports).
- 172service brakes complaints
- —median miles at failure
- 19mention a crash
- 8mention an injury
- 1related recalls
- 21%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Went floor: mentioned in 16 of 172 complaints (9%)
- Master cylinder: mentioned in 9 of 172 complaints (5%)
- Brake pedal depressed: mentioned in 9 of 172 complaints (5%)
- Brakes failed: mentioned in 9 of 172 complaints (5%)
At what mileage do service brakes problems happen?
Based on 107 complaints that reported the odometer reading.
How serious are the reports?
Of 172 complaints, 19 mention a crash, 2 a fire, 8 an injury.
Cadillac SRX service brakes complaints by model year
| Model year | Service Brakes complaints | Share of that year | Median miles |
|---|---|---|---|
| 2019 SRX | 1 | 100% | 7,000 |
| 2016 SRX | 6 | 4% | 47,000 |
| 2015 SRX | 14 | 3% | 6,600 |
| 2014 SRX | 10 | 3% | 54,500 |
| 2013 SRX | 11 | 3% | 39,971 |
| 2012 SRX | 42 | 10% | 76,000 |
| 2011 SRX | 35 | 8% | 65,000 |
| 2010 SRX | 20 | 4% | 112,000 |
| 2009 SRX | 1 | 4% | 36,399 |
| 2008 SRX | 4 | 9% | 115,500 |
| 2007 SRX | 6 | 12% | 85,000 |
| 2006 SRX | 1 | 1% | 128,000 |
| 2005 SRX | 5 | 4% | 73,000 |
| 2004 SRX | 16 | 7% | 110,500 |
When owners reported it
Related recalls (1)
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Model years: 2004
Problem: On certain passenger vehicles equipped with all wheel drive, the antilock brake system (abs) may improperly temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds.
Risk: This can cause in an increase in braking distance, which could result in a crash.
Fix: Dealers will reprogram the abs traction control system controller. Owner notification began on may 10, 2004. Owners should contact cadillac at 1-866-982-2339.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
ABS module is bad, no ABS braking. Brake light on and ABS light on. Module is no longer produced or available. With this said, I am not going to be able to pass inspection in my state therefore leaving my perfectly good car to sit. As is, I am afraid to drive it due to this braking issue especially…
Abs- traction control- brake- powersteering alarm appears stating to drive with caution- have taken the vechicle in for service and they state they can not repair the alarm- i asked if this would not be considered a recall issue due to saftey issue. As the car states it is not safe to be driven- as…
I was driving and had to hard brake as to not hit a young driver who wasn't paying attention to his driving. The brake pedal went all the way to the floor. There were no warning lights on. I got the car checked out by our local mechanic AND a certified Cadillac dealer. We had a new master cylinder…
BRAKE, ABS, Wrench, check engine lights all began intermittently coming on. Before we could bring it into the dealer, it went into "limp mode" while at a very dangerous time and would not move forward while in "Drive". Had to abandon the car in a roadside parking lot. Finally able to get it to the…
Addendum to Complaint Number 11691294.
Frequently asked questions
Do all Cadillac SRXs have service brakes problems?
No. NHTSA has 172 owner complaints about service brakes for the Cadillac SRX. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Cadillac SRX service brakes?
Yes: 1 safety recall list service brakes. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about service brakes problems on the Cadillac SRX?
The most frequent phrase is “went floor”, in 16 of 172 complaints, followed by “master cylinder” (9).
Other Cadillac SRX problems
- Exterior Lighting problems (1,562)
- Electrical System problems (375)
- Suspension problems (260)
- Power Train problems (249)
- Engine problems (185)
- Steering problems (129)
- Structure problems (122)
- Electronic Stability Control (esc) problems (112)
See all Cadillac SRX problems.