Cadillac SRX Steering Problems
Owners have filed 129 complaints with NHTSA about steering problems on the Cadillac SRX across 13 model years. The 2004 model year has the most (25). The words owners use most often: “power steering fluid” (7% of reports).
- 129steering complaints
- —median miles at failure
- 15mention a crash
- 7mention an injury
- 2related recalls
- 35%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Power steering fluid: mentioned in 9 of 129 complaints (7%)
At what mileage do steering problems happen?
Based on 88 complaints that reported the odometer reading.
How serious are the reports?
Of 129 complaints, 15 mention a crash, 4 a fire, 7 an injury.
Cadillac SRX steering complaints by model year
When owners reported it
Related recalls (2)
Steering:hydraulic power assist:power steering fluid
Model years: 2010
Problem: General motors is recalling certain model year 2010 cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). Some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line may have damaged the line. If the line was damaged, a power steering fluid leak may develop. If there is a sufficient amount of fluid loss, the driver will hear noise from the power steering pump and increased effort may be required for steering.
Risk: If power steering fluid sprays onto hot engine parts, an engine compartment fire could occur.
Fix: Dealers will inspect and if necessary replace the power steering line free of charge. The safety recall began on november 12, 2010. Owners may contact cadillac at 1-866-982-2339.
Steering:linkages
Model years: 2004
Problem: On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible.
Risk: If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel;s hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash.
Fix: Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not at specification, the dealers will replace the ball stud, the knuckle, and the nut. If the torque is at specification, the dealers will replace the nut/washer assembly only. The recall will begin on august 25, 2004. Owners should contact cadillac at 1-866-982-2339 or chevrolet at 1-800-630-2438.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Abs- traction control- brake- powersteering alarm appears stating to drive with caution- have taken the vechicle in for service and they state they can not repair the alarm- i asked if this would not be considered a recall issue due to saftey issue. As the car states it is not safe to be driven- as…
The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated while driving 55 MPH, the steering wheel began shaking violently and the vehicle fishtailed and failed to steer as intended. The vehicle was steered to the…
While driving steering becomes unresponsive for a few seconds then returns to normal
Addendum to Complaint Number 11691294.
* Component systems ABS, braking, steering, loud noises in rear wheels, grinding, are all malfunctioning. The left rear tire was tited while driving, I was told it was unsafe to drive. It's currently at the dealership. * Safety concerns are in the documentation. There are others in Add. Encl. VI…

Frequently asked questions
Do all Cadillac SRXs have steering problems?
No. NHTSA has 129 owner complaints about steering for the Cadillac SRX. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Cadillac SRX steering?
Yes: 2 safety recalls list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about steering problems on the Cadillac SRX?
The most frequent phrase is “power steering fluid”, in 9 of 129 complaints.
Other Cadillac SRX problems
- Exterior Lighting problems (1,562)
- Electrical System problems (375)
- Suspension problems (259)
- Power Train problems (249)
- Engine problems (185)
- Service Brakes problems (172)
- Structure problems (122)
- Electronic Stability Control (esc) problems (112)
See all Cadillac SRX problems.