Cadillac SRX Structure Problems

Source: NHTSA · Updated Oct 11, 2026 · 122 complaints analyzed

Owners have filed 122 complaints with NHTSA about structure problems on the Cadillac SRX across 13 model years. The 2011 model year has the most (26). The words owners use most often: “rear hatch” (15% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rear hatch: mentioned in 18 of 122 complaints (15%)

At what mileage do structure problems happen?

Based on 97 complaints that reported the odometer reading.

Under 10k miles15 · 15%
10k–25k miles10 · 10%
25k–50k miles20 · 21%
50k–75k miles24 · 25%
75k–100k miles15 · 15%
100k–150k miles12 · 12%
150k+ miles1 · 1%

How serious are the reports?

Of 122 complaints, 20 mention a crash, 2 a fire, 18 an injury.

Cadillac SRX structure complaints by model year

Peak: 2011, with 26 complaints
2004: 112004112005: 4200542006: 2200622007: 5200752008: 6200862009: 1200912010: 242010242011: 262011262012: 192012192013: 9201392014: 5201452015: 7201572016: 320163

n = 122 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2016 SRX32%40,500
2015 SRX72%47,500
2014 SRX51%60,000
2013 SRX92%25,095
2012 SRX195%60,000
2011 SRX266%50,000
2010 SRX245%47,000
2009 SRX14%41,000
2008 SRX613%9,364
2007 SRX510%76,300
2006 SRX23%41,815
2005 SRX43%109,916
2004 SRX115%69,227

When owners reported it

Peak: 2016, with 19 complaints
2004: 120042005: 12007: 120072008: 22009: 320092010: 32011: 820112012: 42013: 820132014: 122015: 1220152016: 19192017: 920172018: 72019: 620192020: 102022: 520222023: 32024: 320242025: 22026: 32026

n = 122 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists structure for the Cadillac SRX. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Valentine day a car side swiped me on the 91 freeway my car went out of control but I was able to get control of the vehicle driver side got banged up from the back bumper all the way to the driver side front fender.

Received Jun 22, 2026 · NHTSA complaint 11745817

Vehicle Body Exterior Paint Coating Peeling I am reporting widespread paint delamination/clear coat failure on my 2016 Cadillac SRX. The paint began peeling and flaking across multiple panels including the hood, roof, and additional body panels. The vehicle has been well maintained and has never…

Received May 14, 2026 · NHTSA complaint 11737967

The contact owns a 2012 Cadillac SRX. The contact stated that the vehicle was having a failure with the drains for the sunroof. The contact stated that water was draining directly into the driver's and passenger’s side footwells. The contact stated that there was water saturating the carpet…

Received Apr 7, 2026 · NHTSA complaint 11729757

Transmission cable and roll away not right gear

Received Dec 26, 2025 · NHTSA complaint 11707162

The trunk which operates by key fob only is no longer remaining open as it should. Instead the trunk will immediately upon opening begin to lower as very quickly. Once the automatic lowering hits the half way point, it will quickly close shut. This a liftgate issue/failure that has great potential…

Received Dec 26, 2025 · NHTSA complaint 11707076
Cadillac SRX
2010 Cadillac SRX - Great Style Review and Photo Gallery stradaautostore.squarespace.com/reviews/2010/4/9/2010-cad... 2010 Cadillac SRX - Le Grand Style Essai R. Representative photo; appearance varies by model year. Photo: Tino Rossini from Toronto, Canada, CC BY 2.0, via Wikimedia Commons.

Frequently asked questions

Do all Cadillac SRXs have structure problems?

No. NHTSA has 122 owner complaints about structure for the Cadillac SRX. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Cadillac SRX structure?

No recall currently lists structure for this vehicle.

What do owners say about structure problems on the Cadillac SRX?

The most frequent phrase is “rear hatch”, in 18 of 122 complaints.

Other Cadillac SRX problems

See all Cadillac SRX problems.