Cadillac SRX Structure Problems
Owners have filed 122 complaints with NHTSA about structure problems on the Cadillac SRX across 13 model years. The 2011 model year has the most (26). The words owners use most often: “rear hatch” (15% of reports).
- 122structure complaints
- —median miles at failure
- 20mention a crash
- 18mention an injury
- 0related recalls
- 30%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Rear hatch: mentioned in 18 of 122 complaints (15%)
At what mileage do structure problems happen?
Based on 97 complaints that reported the odometer reading.
How serious are the reports?
Of 122 complaints, 20 mention a crash, 2 a fire, 18 an injury.
Cadillac SRX structure complaints by model year
When owners reported it
Related recalls (0)
No safety recall lists structure for the Cadillac SRX. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Valentine day a car side swiped me on the 91 freeway my car went out of control but I was able to get control of the vehicle driver side got banged up from the back bumper all the way to the driver side front fender.
Vehicle Body Exterior Paint Coating Peeling I am reporting widespread paint delamination/clear coat failure on my 2016 Cadillac SRX. The paint began peeling and flaking across multiple panels including the hood, roof, and additional body panels. The vehicle has been well maintained and has never…
The contact owns a 2012 Cadillac SRX. The contact stated that the vehicle was having a failure with the drains for the sunroof. The contact stated that water was draining directly into the driver's and passengerâs side footwells. The contact stated that there was water saturating the carpet…
Transmission cable and roll away not right gear
The trunk which operates by key fob only is no longer remaining open as it should. Instead the trunk will immediately upon opening begin to lower as very quickly. Once the automatic lowering hits the half way point, it will quickly close shut. This a liftgate issue/failure that has great potential…

Frequently asked questions
Do all Cadillac SRXs have structure problems?
No. NHTSA has 122 owner complaints about structure for the Cadillac SRX. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Cadillac SRX structure?
No recall currently lists structure for this vehicle.
What do owners say about structure problems on the Cadillac SRX?
The most frequent phrase is “rear hatch”, in 18 of 122 complaints.
Other Cadillac SRX problems
- Exterior Lighting problems (1,562)
- Electrical System problems (375)
- Suspension problems (259)
- Power Train problems (249)
- Engine problems (185)
- Service Brakes problems (172)
- Steering problems (129)
- Electronic Stability Control (esc) problems (112)
See all Cadillac SRX problems.