Chevrolet Impala Latches/locks/linkages Problems

Source: NHTSA · Updated Oct 15, 2026 · 119 complaints analyzed

Owners have filed 119 complaints with NHTSA about latches/locks/linkages problems on the Chevrolet Impala across 17 model years. The 2008 model year has the most (48). The words owners use most often: “door locks” (28% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Door locks: mentioned in 33 of 119 complaints (28%)
  • Lock unlock: mentioned in 16 of 119 complaints (13%)
  • Rear doors: mentioned in 10 of 119 complaints (8%)
  • Child safety: mentioned in 9 of 119 complaints (8%)

At what mileage do latches/locks/linkages problems happen?

Based on 95 complaints that reported the odometer reading.

Under 10k miles8 · 8%
10k–25k miles6 · 6%
25k–50k miles27 · 28%
50k–75k miles31 · 33%
75k–100k miles10 · 11%
100k–150k miles10 · 11%
150k+ miles3 · 3%

How serious are the reports?

Of 119 complaints, 1 mention a crash, 1 a fire, 2 an injury.

Chevrolet Impala latches/locks/linkages complaints by model year

Peak: 2008, with 48 complaints
1995: 1199512000: 552001: 1200112002: 442003: 122003122004: 332005: 2200522006: 992007: 6200762008: 48482009: 222009222010: 112011: 1201112014: 112016: 1201612017: 112018: 120181

n = 119 complaints · Source: NHTSA

Model yearLatches/locks/linkages complaintsShare of that yearMedian miles
2018 Impala12%40,400
2017 Impala11%72,000
2016 Impala11%160
2014 Impala10%40,000
2011 Impala10%42,000
2010 Impala10%90,000
2009 Impala223%41,000
2008 Impala486%56,000
2007 Impala61%71,554
2006 Impala92%70,000
2005 Impala20%33,050
2004 Impala30%60,000
2003 Impala122%46,450
2002 Impala41%56,430
2001 Impala10%90,000
2000 Impala51%50,200
1995 Impala12%—

When owners reported it

Peak: 2014, with 21 complaints
1995: 119952000: 12002: 220022003: 32004: 420042005: 62006: 220062007: 22008: 820082009: 22010: 1020102011: 72012: 1520122013: 142014: 212014212015: 72016: 420162017: 42018: 220182020: 12023: 32023

n = 119 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists latches/locks/linkages for the Chevrolet Impala. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The contact owned a 2017 Chevrolet Impala. The contact stated that while driving at approximately 50 MPH, a tractor-trailer crashed into the front passenger side of the vehicle causing the vehicle to cross two lanes of traffic and collide with a barrier wall. During the crash no air bags deployed…

Received Aug 10, 2023 · NHTSA complaint 11537742

The contact owns a 2009 Chevrolet Impala. The contact stated that upon open or closing the front driver’s side door, he heard an abnormal sound. Additionally, the contact stated that while driving at an undisclosed speed, he heard a howling sound. The vehicle was taken to an independent mechanic…

Received Feb 27, 2023 · NHTSA complaint 11509359

The contact owns a 2014 Chevrolet Impala. The contact stated that while operating the vehicle, the side mirror blind spot detection system malfunctioned, and the warning light blinked constantly and blinked while no oncoming vehicle was present. The contact stated that the failure occurred on both…

Received Feb 27, 2023 · NHTSA complaint 11509323

TL* THE CONTACT OWNS A 2018 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRUNK WAS CLOSED HOWEVER, FAILED TO LATCH SECURELY AND OPENED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CARL BLACK CHEVROLET BUICK GMC (1110 ROBERTS BLVD NW, KENNESAW, GA 30144, [redacted]) TO BE DIAGNOSED…

Received Jun 10, 2020 · NHTSA complaint 11328169

Tl* the contact owns a 2009 chevrolet impala. While attempting to unlock the vehicle, it failed to unlatch. The contact also stated that there was an abnormal burning odor inside the vehicle. The dealer was not contacted. The manufacturer was notified and referred the contact to nhtsa. The vehicle…

Received Sep 25, 2018 · NHTSA complaint 11131129
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all Chevrolet Impalas have latches/locks/linkages problems?

No. NHTSA has 119 owner complaints about latches/locks/linkages for the Chevrolet Impala. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chevrolet Impala latches/locks/linkages?

No recall currently lists latches/locks/linkages for this vehicle.

What do owners say about latches/locks/linkages problems on the Chevrolet Impala?

The most frequent phrase is “door locks”, in 33 of 119 complaints, followed by “lock unlock” (16).

Other Chevrolet Impala problems

See all Chevrolet Impala problems.