Chevrolet Impala Structure Problems

Source: NHTSA · Updated Oct 15, 2026 · 270 complaints analyzed

Owners have filed 270 complaints with NHTSA about structure problems on the Chevrolet Impala across 21 model years. The 2000 model year has the most (31). The words owners use most often: “spare tire” (5% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Spare tire: mentioned in 14 of 270 complaints (5%)

At what mileage do structure problems happen?

Based on 186 complaints that reported the odometer reading.

Under 10k miles21 · 11%
10k–25k miles21 · 11%
25k–50k miles32 · 17%
50k–75k miles28 · 15%
75k–100k miles35 · 19%
100k–150k miles28 · 15%
150k+ miles21 · 11%

How serious are the reports?

Of 270 complaints, 31 mention a crash, 6 a fire, 23 an injury.

Chevrolet Impala structure complaints by model year

Peak: 2000, with 31 complaints
1995: 219951996: 22000: 312000312001: 122002: 1020022003: 152004: 1820042005: 102006: 2520062007: 222008: 312008312009: 192010: 720102011: 72012: 820122013: 32014: 2320142015: 162016: 720162017: 12020: 12020

n = 270 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2020 Impala17%—
2017 Impala11%42,894
2016 Impala76%32,000
2015 Impala165%50,000
2014 Impala234%22,000
2013 Impala31%94,800
2012 Impala83%26,700
2011 Impala71%61,421
2010 Impala72%50,250
2009 Impala192%80,500
2008 Impala314%65,858
2007 Impala224%45,979
2006 Impala255%122,000
2005 Impala102%71,292
2004 Impala182%115,450
2003 Impala152%42,097
2002 Impala101%79,000
2001 Impala122%75,000
2000 Impala314%75,250
1996 Impala22%—
1995 Impala25%—

When owners reported it

Peak: 2014, with 44 complaints
1995: 119951996: 11997: 11999: 119992000: 72001: 122002: 820022003: 52004: 72005: 320052006: 32007: 32008: 1220082009: 112010: 162011: 820112012: 62013: 102014: 442014442015: 252016: 142017: 1320172018: 142019: 142020: 1420202021: 52022: 22023: 520232024: 42025: 1

n = 270 complaints · Source: NHTSA

Related recalls (1)

StructureAug 8, 2014 · NHTSA campaign 14V489000 · 14,940 vehicles

Model years: 2014, 2015

Problem: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

Risk: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Fix: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The unibody of this vehicle has become completely rusted/rotted to where the car is undriveable. This has been inspected by a service center, and I was told it is dangerous and beyond repair. I am sick about this, as there are MANY other makes of vehicles older than mine that do not have this issue.

Received Oct 8, 2025 · NHTSA complaint 11692216

the frame of the car is rusted . in places almost all the way through the frame. this was confirmed by chevy dealer. this car has always kept in a garage. I kept the car clean going through a car was with under wash.

Received Jul 17, 2024 · NHTSA complaint 11603038

The contact owns a 2016 Chevrolet Impala. The contact stated that he noticed that there was water leaking inside the trunk. The vehicle was taken to the dealer, where it was determined that water was leaking through both sides of the trunk lid. The dealer installed a gasket between the spoiler and…

Received Mar 1, 2024 · NHTSA complaint 11574892

The contact owns a 2009 Chevrolet Impala. The contact stated while driving 60 MPH, there was an abnormal sound coming from underneath the vehicle. The traction control, ABS, and check engine warning lights were illuminated. The vehicle was taken to a local mechanic however, a diagnostic test could…

Received Feb 6, 2024 · NHTSA complaint 11570246

The actuators in the air vents are faulty and I've had to have them repla ed multiple times now. They still continue to make clicking noise sounds and blow cold air in winter/hot air in summer. The trunk deck lid paint is bad. The clear coat has been coming off. Paint all over the car's clear coat…

Received Jan 27, 2024 · NHTSA complaint 11568249
Chevrolet Impala
Chevrolet Impala (2014–2020) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Frequently asked questions

Do all Chevrolet Impalas have structure problems?

No. NHTSA has 270 owner complaints about structure for the Chevrolet Impala. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chevrolet Impala structure?

Yes: 1 safety recall list structure. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about structure problems on the Chevrolet Impala?

The most frequent phrase is “spare tire”, in 14 of 270 complaints.

Other Chevrolet Impala problems

See all Chevrolet Impala problems.