2019 Chrysler Pacifica Problems, Complaints & Recalls
- Compared with other Pacifica years
- More complaints than other years 8th of 18 for complaints
- Safety recalls
- 7 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 314 complaints with NHTSA about the 2019 Chrysler Pacifica. That ranks 8th out of 18 Pacifica model years for complaints. The most reported problem area is electrical system (98 complaints, 31%), typically at around 18,179 miles. Complaints mention 11 crashes, 3 fires, 3 injuries. There are 7 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 314owner complaints
- 7safety recalls
- 2NHTSA investigations
- 11complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Chrysler Pacifica problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 98 | 31% | 18,179 | “start stop” (14%) | — |
| Engine problems | 82 | 26% | 21,700 | “head gasket” (18%) | — |
| Power Train problems | 74 | 24% | 16,350 | “head gasket” (9%) | — |
| Service Brakes problems | 55 | 18% | 29,000 | “brake booster” (36%) | — |
| Unknown or Other | 51 | 16% | 4,200 | — | — |
| Steering | 43 | 14% | 26,926 | — | — |
| Forward Collision Avoidance | 10 | 3% | — | — | — |
| Fuel/propulsion System | 10 | 3% | 1,800 | — | — |
| Structure | 10 | 3% | 8,000 | — | — |
| Vehicle Speed Control | 10 | 3% | 1,674 | — | — |
| Back Over Prevention | 8 | 3% | 50,000 | — | — |
| Suspension | 5 | 2% | 100,000 | — | — |
| Lane Departure | 4 | 1% | — | — | — |
| Service Brakes, Hydraulic | 4 | 1% | 58,000 | — | — |
| Air Bags | 3 | 1% | 31,800 | — | — |
| Seats | 3 | 1% | 6,190 | — | — |
| Visibility/wiper | 3 | 1% | 1,700 | — | — |
| Electronic Stability Control (esc) | 2 | 1% | 20,506 | — | — |
| Engine and Engine Cooling | 2 | 1% | 114,485 | — | — |
| Hybrid Propulsion System | 2 | 1% | 48,000 | — | — |
| Latches/locks/linkages | 2 | 1% | 100,000 | — | — |
| Seat Belts | 2 | 1% | 11,098 | — | — |
| Tires | 1 | 0% | — | — | — |
| Visibility | 1 | 0% | 186,000 | — | — |
| Wheels | 1 | 0% | 13,800 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Chrysler Pacifica recalls (7)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical system:wiring:connectors/plugs/receptacles; hybrid propulsion system: inverter
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Back over prevention: sensing system: camera; equipment:electrical:radio/tape deck/cd etc.
Problem: Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Electrical system:12v/24v/48v battery
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Electrical system:wiring:front underhood
Problem: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of motive power due to an internal wiring connector short. (RQ24004) — opened Feb 27, 2024, still open.
- Transmission fault leading to loss of motive power (PE22008) — opened Jul 22, 2022, closed Mar 27, 2024, led to recall 23V010.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I am reporting repeated electrical failures affecting my 2019 Chrysler Pacifica Touring, including recurring auxiliary battery failures, stop/start warnings, dashboard malfunctions and electronic shifter faults. Despite multiple dealership repairs, the problem continues. August 22, 2023: Auxiliary…
Steering wheel sticks when slightly turning either direction and when you apply force to unstick over corrects making it very dangerous and a safety issue especially on highways. Researching shows this is pretty common in this year and model
We are on a 5th! Auxiliary battery since purchasing the vehicle new in 2019. It fails every 1-2 years and it causes the main battery to drain as a result of it which means replacing both batteries on average every 18 months.
My 2019 Chrysler Pacifica experienced repeated electrical/network communication failures. The first sign was erratic dashboard behavior and a check-engine light in our resort parking lot. We drove to Pep Boys, where it was evaluated and we were told it was okay to drive. We then drove to…
The transmission has a very abrupt slamming or violent jerk around 45 mph. This has been since we bought the vehicle. Even with consistent routine maintenance this slamming has gotten worse. I believe this to be a manufacturer defect in the transmission that will cause premature failure. We have…
Other Chrysler Pacifica years
← 2018 Pacifica · 2020 Pacifica →
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Pacifica | 1 | 1 |
| 2026 Pacifica | 11 | 5 |
| 2025 Pacifica | 29 | 9 |
| 2024 Pacifica | 45 | 11 |
| 2023 Pacifica | 155 | 14 |
| 2022 Pacifica | 215 | 10 |
| 2021 Pacifica | 375 | 7 |
| 2020 Pacifica | 170 | 5 |
| 2019 | 314 | 7 |
| 2018 Pacifica | 880 | 12 |
| 2017 Pacifica | 1,531 | 11 |
| 2016 Pacifica | 2 | 0 |
| 2008 Pacifica | 102 | 0 |
| 2007 Pacifica | 326 | 0 |
| 2006 Pacifica | 726 | 1 |
| 2005 Pacifica | 1,244 | 2 |
| 2004 Pacifica | 896 | 2 |
| 2003 Pacifica | 1 | 0 |
See all Chrysler Pacifica problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2019 Chrysler Pacifica?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 98 complaints.
Was there a recall on the 2019 Chrysler Pacifica?
Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Chrysler Pacifica a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pacifica model years, the 2019 has more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.