2004 Chrysler Pacifica Problems, Complaints & Recalls
- Compared with other Pacifica years
- Far more complaints than other years 3rd of 18 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 896 complaints with NHTSA about the 2004 Chrysler Pacifica. That ranks 3rd out of 18 Pacifica model years for complaints. The most reported problem area is structure (323 complaints, 36%), typically at around 109,740 miles. Complaints mention 32 crashes, 30 fires, 29 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
- 896owner complaints
- 2safety recalls
- 3NHTSA investigations
- 32complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Chrysler Pacifica problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure problems | 323 | 36% | 109,740 | “engine cradle” (34%) | $5,000 |
| Engine problems | 141 | 16% | 120,000 | “engine cradle” (45%) | — |
| Suspension problems | 125 | 14% | 110,000 | “engine cradle” (40%) | $4,200 |
| Engine and Engine Cooling problems | 117 | 13% | 79,000 | “engine cradle” (29%) | — |
| Electrical System problems | 109 | 12% | 82,000 | “motor mount” (6%) | — |
| Power Train problems | 96 | 11% | 75,000 | “automatic transmission control” (8%) | — |
| Steering problems | 50 | 6% | 73,000 | “engine cradle” (30%) | — |
| Fuel System, Gasoline | 42 | 5% | 57,000 | — | — |
| Fuel/propulsion System | 41 | 5% | 143,000 | — | — |
| Unknown or Other | 41 | 5% | 128,450 | — | — |
| Vehicle Speed Control | 33 | 4% | 85,903 | — | — |
| Visibility | 28 | 3% | 31,000 | — | — |
| Air Bags | 25 | 3% | 78,000 | — | — |
| Seats | 24 | 3% | 22,472 | — | — |
| Exterior Lighting | 19 | 2% | 80,950 | — | — |
| Tires | 16 | 2% | 58,724 | — | — |
| Equipment | 11 | 1% | 44,100 | — | — |
| Fuel System, Other | 10 | 1% | 71,000 | — | — |
| Service Brakes, Hydraulic | 10 | 1% | 46,200 | — | — |
| Wheels | 9 | 1% | 68,000 | — | — |
| Electronic Stability Control (esc) | 6 | 1% | 115,000 | — | — |
| Service Brakes | 6 | 1% | 130,000 | — | — |
| Latches/locks/linkages | 5 | 1% | 12,191 | — | — |
| Equipment Adaptive/mobility | 4 | 0% | 95,500 | — | — |
| Seat Belts | 4 | 0% | 17,500 | — | — |
| Visibility/wiper | 3 | 0% | 150,000 | — | — |
| Child Seat | 2 | 0% | — | — | — |
| Parking Brake | 1 | 0% | 42 | — | — |
| Service Brakes, Electric | 1 | 0% | 78,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Chrysler Pacifica recalls (2)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission:control module (tcm/pcm/tecm)
Problem: On certain sport utility vehicles equipped with a ngc-1 powertrain control module, the software protocole used to test the vehicle exhaust gas recirculation (egr) system may lead to engine stalling under certain operating conditions.
Risk: This could cause a crash without warning.
Fix: Dealers will reprogram the powertrain control module software. Owner notification began on march 15, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Problem: On certain sport utility vehicles, the chassis fuel supply tube may have been incorrectly manufactured.
Risk: Under certain engine and vehicle dynamic conditions, the fuel line may separate, resulting in a fuel leak and an increased risk of a vehicle fire.
Fix: Dealers will install a secondary retention clip to the fuel line quick connect. Owner notification began on december 15, 2003. Owners should contact daimlerchrysler at 1-800-992-1997.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Fuel tank punctures (EA06010) — opened Jun 15, 2006, closed Oct 11, 2007.
- Engine stalling (RQ06002) — opened Feb 27, 2006, closed Jun 22, 2006.
- Fuel tank punctures (PE06009) — opened Feb 22, 2006, closed Jun 15, 2006.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Subframe/Engine Cradle failed due to rust. Subframe is available for inspection upon request. My safety or the safety of others is put at risk due to the failed (rusted, corroded, rotted) subframe/engine cradle. Vehicleâs engine is at risk of falling through the vehicleâs frame at any moment…
Tl* the contact's son owns a 2004 chrysler pacifica. The contact stated that while his son was driving at 20 mph, a state trooper had begun to wave his son's vehicle down. The trooper then informed him that the vehicle was on fire. All occupants immediately exited the vehicle and the state trooper…
Driving down interstate when the cruise cut out and the engine skipped. Pulled over to check engine fluids and all were ok. No engine warning lights or any other indication of something being wrong. Continued at approx 70 mph when there seemed to be an internal explosion within the engine causing…
The under carriage that holds engine in place is completely rusted through. I bought brand new tires from belle tire on september 9, 2020. By november 1 2020 i was observing extreme wear on the brand new tires. Went to my mechanic and was told the car is unsafe to drive due to the cradle rust rot…
I was driving on the highway, and my lights all lit up, car stalled, and my dash board said no bus
Other Chrysler Pacifica years
← 2003 Pacifica · 2005 Pacifica →
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Pacifica | 1 | 1 |
| 2026 Pacifica | 11 | 5 |
| 2025 Pacifica | 29 | 9 |
| 2024 Pacifica | 46 | 11 |
| 2023 Pacifica | 155 | 14 |
| 2022 Pacifica | 216 | 10 |
| 2021 Pacifica | 375 | 7 |
| 2020 Pacifica | 171 | 5 |
| 2019 Pacifica | 315 | 7 |
| 2018 Pacifica | 881 | 12 |
| 2017 Pacifica | 1,532 | 11 |
| 2016 Pacifica | 2 | 0 |
| 2008 Pacifica | 102 | 0 |
| 2007 Pacifica | 326 | 0 |
| 2006 Pacifica | 726 | 1 |
| 2005 Pacifica | 1,244 | 2 |
| 2004 | 896 | 2 |
| 2003 Pacifica | 1 | 0 |
See all Chrysler Pacifica problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2004 Chrysler Pacifica?
Owners most often report structure, engine, suspension problems. The top one, structure, accounts for 323 complaints.
Was there a recall on the 2004 Chrysler Pacifica?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Chrysler Pacifica a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pacifica model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.