2017 Chrysler Pacifica Problems, Complaints & Recalls
- Compared with other Pacifica years
- Far more complaints than other years 1st of 18 for complaints
- Safety recalls
- 11 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 1,531 complaints with NHTSA about the 2017 Chrysler Pacifica. That is the most of any Pacifica model year in the database (18 years). The most reported problem area is engine (523 complaints, 34%), typically at around 18,000 miles. Complaints mention 46 crashes, 10 fires, 37 injuries. There are 11 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
- 1,531owner complaints
- 11safety recalls
- 3NHTSA investigations
- 46complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Chrysler Pacifica problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine problems | 523 | 34% | 18,000 | “head gasket” (16%) | $6,450 |
| Power Train problems | 469 | 31% | 27,000 | “feels like” (9%) | — |
| Electrical System problems | 393 | 26% | 25,500 | “put park” (9%) | — |
| Steering problems | 285 | 19% | 42,000 | “return center” (9%) | $3,650 |
| Unknown or Other | 213 | 14% | 16,980 | — | — |
| Vehicle Speed Control problems | 89 | 6% | 17,000 | “cruise control” (19%) | — |
| Service Brakes problems | 82 | 5% | 15,000 | “brake booster” (16%) | — |
| Fuel/propulsion System problems | 70 | 5% | 20,900 | “shift park” (10%) | — |
| Structure problems | 62 | 4% | 19,050 | “sliding door” (37%) | — |
| Electronic Stability Control (esc) | 27 | 2% | 24,500 | — | — |
| Suspension | 25 | 2% | 36,000 | — | — |
| Forward Collision Avoidance | 16 | 1% | 10,000 | — | — |
| Engine and Engine Cooling | 14 | 1% | 74,000 | — | — |
| Exterior Lighting | 13 | 1% | 50,709 | — | — |
| Air Bags | 12 | 1% | 27,500 | — | — |
| Seat Belts | 12 | 1% | 39,000 | — | — |
| Back Over Prevention | 11 | 1% | 41,371 | — | — |
| Wheels | 10 | 1% | 14,250 | — | — |
| Equipment | 9 | 1% | 50,000 | — | — |
| Seats | 9 | 1% | 21,930 | — | — |
| Visibility/wiper | 8 | 1% | 16,250 | — | — |
| Lane Departure | 7 | 0% | 67,950 | — | — |
| Fuel System, Gasoline | 5 | 0% | 40,200 | — | — |
| Hybrid Propulsion System | 5 | 0% | 95,000 | — | — |
| Latches/locks/linkages | 4 | 0% | 8,400 | — | — |
| Service Brakes, Hydraulic | 3 | 0% | 117,000 | — | — |
| Insert, Padding | 2 | 0% | — | — | — |
| Carry Handle, Shell, Base | 1 | 0% | — | — | — |
| Chest Clip, Buckle, Harness | 1 | 0% | — | — | — |
| Child Seat | 1 | 0% | — | — | — |
| Firerelated | 1 | 0% | — | — | — |
| Parking Brake | 1 | 0% | — | — | — |
| Tires | 1 | 0% | 127,000 | — | — |
| Visibility | 1 | 0% | 20,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2017 Chrysler Pacifica recalls (11)
Tap a recall to see the problem, the risk and the fix.
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical system:wiring:connectors/plugs/receptacles; hybrid propulsion system: inverter
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Electrical system:12v/24v/48v battery
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Electrical system:wiring:front underhood
Problem: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Equipment:electrical:anti-theft devices; electrical system:ignition:anti-theft:control module
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Risk: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Fix: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical system:software; engine and engine cooling:engine
Problem: Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Risk: An engine stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Seat belts:rear/other
Problem: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Risk: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Power train:driveline:differential unit
Problem: Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Risk: A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Fix: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings
Problem: Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk: The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Fix: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Seat belts:rear/other
Problem: Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Risk: If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Fix: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Intermittent Loss of Electric Power Steering (PE25009) — opened Sep 5, 2025, still open.
- Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077) (RQ24001) — opened Jan 16, 2024, still open, led to recall 26V362.
- Stall/Loss of Motive Power (DP17003) — opened Dec 1, 2017, closed Mar 1, 2018, led to recall 18V049000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it…
There was no accident, my power steering on the messenger screen says service power steering and it just started it comes on and off Periodically while I am driving I don't know about anybody else but I see this as a very serious safety issue I would like to report it.
What component or system failed or malfunctioned, and is it available for inspection upon request? Intermittent loss of EPS assist during gradual turns, especially when the steering wheel is near the 11 oâclock or 1 oâclock position. How was your safety or the safety of others put at risk? Not…
Our 2017 Chrysler Pacifica has been experiencing a steering malfunction that appears to be identical to the condition currently under investigation by NHTSA under Action Number PE25009. For the past few months, the steering wheel has intermittently exhibited a sticking or binding sensation while…
Recently, in the last 2 weeks since the writing of this post, I've noticed a sensation when doing a gradual turn anywhere between 20-60 MPH, and the steering wheel is at the 11 or 1 o clock position, the vehicle "sticks". I then have to put force on the steering wheel to get it back to center and…
Other Chrysler Pacifica years
← 2016 Pacifica · 2018 Pacifica →
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Pacifica | 1 | 1 |
| 2026 Pacifica | 11 | 5 |
| 2025 Pacifica | 29 | 9 |
| 2024 Pacifica | 45 | 11 |
| 2023 Pacifica | 155 | 14 |
| 2022 Pacifica | 215 | 10 |
| 2021 Pacifica | 375 | 7 |
| 2020 Pacifica | 170 | 5 |
| 2019 Pacifica | 314 | 7 |
| 2018 Pacifica | 880 | 12 |
| 2017 | 1,531 | 11 |
| 2016 Pacifica | 2 | 0 |
| 2008 Pacifica | 102 | 0 |
| 2007 Pacifica | 326 | 0 |
| 2006 Pacifica | 726 | 1 |
| 2005 Pacifica | 1,244 | 2 |
| 2004 Pacifica | 896 | 2 |
| 2003 Pacifica | 1 | 0 |
See all Chrysler Pacifica problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2017 Chrysler Pacifica?
Owners most often report engine, power train, electrical system problems. The top one, engine, accounts for 523 complaints.
Was there a recall on the 2017 Chrysler Pacifica?
Yes, 11 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Chrysler Pacifica a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pacifica model years, the 2017 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.