Chrysler Pacifica Steering Problems
Owners have filed 774 complaints with NHTSA about steering problems on the Chrysler Pacifica across 13 model years. The 2017 model year has the most (285). The words owners use most often: “turn steering” (5% of reports).
- 774steering complaints
- —median miles at failure
- 24mention a crash
- 8mention an injury
- 1related recalls
- $4,400typical repair cost reported by owners
- 37%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Turn steering: mentioned in 39 of 774 complaints (5%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical steering repair on the Chrysler Pacifica at $4,400, and half of them between $2,000 and $4,600.
Based on 16 NHTSA complaints about this problem alone that state a repair bill or quote (2007–2026), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do steering problems happen?
Based on 315 complaints that reported the odometer reading.
How serious are the reports?
Of 774 complaints, 24 mention a crash, 5 a fire, 8 an injury.
Chrysler Pacifica steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2024 Pacifica | 2 | 4% | — |
| 2023 Pacifica | 11 | 7% | 2,500 |
| 2022 Pacifica | 12 | 6% | 27,212 |
| 2021 Pacifica | 17 | 5% | 82,970 |
| 2020 Pacifica | 32 | 19% | 48,845 |
| 2019 Pacifica | 43 | 14% | 26,926 |
| 2018 Pacifica | 182 | 21% | 13,650 |
| 2017 Pacifica | 285 | 19% | 42,000 |
| 2008 Pacifica | 10 | 10% | 97,000 |
| 2007 Pacifica | 40 | 12% | 67,933 |
| 2006 Pacifica | 36 | 5% | 85,000 |
| 2005 Pacifica | 54 | 4% | 107,500 |
| 2004 Pacifica | 50 | 6% | 73,000 |
When owners reported it
Related recalls (1)
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Model years: 2023, 2024
Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
This occurred on [XXX]. I was driving with two passengers heading west bound on [XXX] in Ohio and starting to go off an exit ramp. The passenger side power window went down without anyone pressing a button. I pulled up on the driver-controlled passenger window switch to correct the window, and it…
What component or system failed or malfunctioned, and is it available for inspection upon request? Intermittent loss of EPS assist during gradual turns, especially when the steering wheel is near the 11 oâclock or 1 oâclock position. How was your safety or the safety of others put at risk? Not…
There was no accident, my power steering on the messenger screen says service power steering and it just started it comes on and off Periodically while I am driving I don't know about anybody else but I see this as a very serious safety issue I would like to report it.
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving and turning the steering wheel in either direction, the steering wheel was sticking while attempting to return the steering wheel to center. The vehicle was taken to the local dealer. The cause of the failure was not…
The transmission shifts harshly, clunks when shifted into Drive or Reverse, and hesitates before suddenly lurching. Engine RPM rises before the transmission engages, and some describe the resulting jolt as feeling like being hit from behind. The steering wheel locks stiffly during gentle turns to…
Frequently asked questions
Do all Chrysler Pacificas have steering problems?
No. NHTSA has 774 owner complaints about steering for the Chrysler Pacifica. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Chrysler Pacifica steering?
Yes: 1 safety recall list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix steering problems on the Chrysler Pacifica?
Owners report a typical cost of $4,400 (half paid between $2,000 and $4,600), from 16 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about steering problems on the Chrysler Pacifica?
The most frequent phrase is “turn steering”, in 39 of 774 complaints.
Other Chrysler Pacifica problems
- Engine problems (1,915)
- Electrical System problems (1,455)
- Power Train problems (1,425)
- Structure problems (1,078)
- Engine and Engine Cooling problems (496)
- Suspension problems (489)
- Fuel/propulsion System problems (437)
- Vehicle Speed Control problems (348)
See all Chrysler Pacifica problems.