Chrysler Pacifica Suspension Problems

Source: NHTSA · Updated Oct 13, 2026 · 489 complaints analyzed

Owners have filed 489 complaints with NHTSA about suspension problems on the Chrysler Pacifica across 14 model years. The 2005 model year has the most (187). The words owners use most often: “engine cradle” (35% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Engine cradle: mentioned in 172 of 489 complaints (35%)
  • Sub frame: mentioned in 65 of 489 complaints (13%)
  • Rusted through: mentioned in 39 of 489 complaints (8%)
  • Oil change: mentioned in 38 of 489 complaints (8%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical suspension repair on the Chrysler Pacifica at $4,050, and half of them between $2,750 and $4,900.

Based on 17 NHTSA complaints about this problem alone that state a repair bill or quote (2008–2026), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do suspension problems happen?

Based on 384 complaints that reported the odometer reading.

Under 10k miles25 · 7%
10k–25k miles11 · 3%
25k–50k miles24 · 6%
50k–75k miles35 · 9%
75k–100k miles62 · 16%
100k–150k miles168 · 44%
150k+ miles59 · 15%

How serious are the reports?

Of 489 complaints, 8 mention a crash, 1 a fire, 4 an injury.

Chrysler Pacifica suspension complaints by model year

Peak: 2005, with 187 complaints
2004: 12520041252005: 18720051872006: 862006862007: 212007212008: 9200892016: 1201612017: 252017252018: 202018202019: 5201952020: 4202042021: 2202122022: 1202212023: 2202322026: 120261

n = 489 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2026 Pacifica19%1,173
2023 Pacifica21%2,500
2022 Pacifica10%—
2021 Pacifica21%20,000
2020 Pacifica42%33,000
2019 Pacifica52%100,000
2018 Pacifica202%9,078
2017 Pacifica252%36,000
2016 Pacifica150%12,733
2008 Pacifica99%110,000
2007 Pacifica216%42,250
2006 Pacifica8612%108,936
2005 Pacifica18715%113,324
2004 Pacifica12514%110,000

When owners reported it

Peak: 2014, with 111 complaints
2003: 120032005: 52006: 520062007: 92008: 920082009: 102010: 820102011: 152012: 1720122013: 382014: 11120141112015: 922016: 3720162017: 272018: 2920182019: 242020: 1120202021: 92022: 320222023: 102024: 620242025: 82026: 52026

n = 489 complaints · Source: NHTSA

Related recalls (1)

Suspension:front:control arm:lower armFeb 28, 2019 · NHTSA campaign 19V143000 · 47,771 vehicles

Model years: 2018

Problem: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

Risk: A control arm separation could increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The vehicle has had a suspension problem since purchasing the dealership has not been able to determine the issue after replacing the axle,struts, low arm control,motor mount now the state the steering wheel rack

Received Aug 4, 2026 · NHTSA complaint 11754828

My 2018 Chrysler Pacifica Hybrid has developed a progressively worsening creaking noise from the front left suspension. It began two years ago occurring only occasionally when accelerating from a full stop or exiting a driveway, and has since become constant under most normal driving conditions…

Received Jul 16, 2026 · NHTSA complaint 11750884

My 2018 Pacifica Hybrid suffered a catastrophic suspension separation while driving—the exact failure described in Safety Recall V15. The driver fortunately arrived at home safely only seeing smoke coming out form the tire rubbing against the wheel hood. Although my VIN isn't showing as 'active,'…

Received Apr 21, 2026 · NHTSA complaint 11732649

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was an abnormal rattling sound coming from the wheel well or near the front underbody near the air dam, as if there was a piece of ice stuck in the air dam. The vehicle was taken to the…

Received Feb 10, 2026 · NHTSA complaint 11716949

Front subframe is completely corroded and rusted out. Engine is no longer safely supported. Problem has been confirmed by dealer. Manufacturer has been aware of this issue caused by substandard uncoated and unprotected steel used in the front subfram01e

Received Feb 9, 2026 · NHTSA complaint 11716842

Frequently asked questions

Do all Chrysler Pacificas have suspension problems?

No. NHTSA has 489 owner complaints about suspension for the Chrysler Pacifica. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chrysler Pacifica suspension?

Yes: 1 safety recall list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

How much does it cost to fix suspension problems on the Chrysler Pacifica?

Owners report a typical cost of $4,050 (half paid between $2,750 and $4,900), from 17 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about suspension problems on the Chrysler Pacifica?

The most frequent phrase is “engine cradle”, in 172 of 489 complaints, followed by “sub frame” (65).

Other Chrysler Pacifica problems

See all Chrysler Pacifica problems.