Chrysler Pacifica Vehicle Speed Control Problems

Source: NHTSA · Updated Oct 15, 2026 · 348 complaints analyzed

Owners have filed 348 complaints with NHTSA about vehicle speed control problems on the Chrysler Pacifica across 14 model years. The 2017 model year has the most (89). The words owners use most often: “cruise control” (12% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Cruise control: mentioned in 43 of 348 complaints (12%)

At what mileage do vehicle speed control problems happen?

Based on 228 complaints that reported the odometer reading.

Under 10k miles44 · 19%
10k–25k miles33 · 14%
25k–50k miles37 · 16%
50k–75k miles45 · 20%
75k–100k miles33 · 14%
100k–150k miles27 · 12%
150k+ miles9 · 4%

How serious are the reports?

Of 348 complaints, 36 mention a crash, 9 an injury.

Chrysler Pacifica vehicle speed control complaints by model year

Peak: 2017, with 89 complaints
2004: 332004332005: 582005582006: 492006492007: 142007142008: 4200842017: 892017892018: 352018352019: 102019102020: 5202052021: 232021232022: 142022142023: 7202372024: 2202422025: 520255

n = 348 complaints · Source: NHTSA

Model yearVehicle Speed Control complaintsShare of that yearMedian miles
2025 Pacifica517%23,000
2024 Pacifica24%—
2023 Pacifica75%—
2022 Pacifica146%41,607
2021 Pacifica236%950
2020 Pacifica53%924
2019 Pacifica103%1,674
2018 Pacifica354%17,951
2017 Pacifica896%17,000
2008 Pacifica44%98,495
2007 Pacifica144%75,000
2006 Pacifica497%60,991
2005 Pacifica585%70,000
2004 Pacifica334%85,903

When owners reported it

Peak: 2010, with 45 complaints
2004: 120042005: 22006: 520062007: 72008: 620082009: 42010: 452010452011: 152012: 1120122013: 122014: 2120142015: 72016: 920162017: 262018: 3620182019: 252020: 1720202021: 112022: 1920222023: 172024: 1720242025: 172026: 182026

n = 348 complaints · Source: NHTSA

Related recalls (1)

Electrical system:software; vehicle speed control:cruise control; electrical system:wiringMay 17, 2018 · NHTSA campaign 18V332000 · 4,815,661 vehicles

Model years: 2017, 2018

Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

While driving on a highway during rush-hour traffic, my car had an alert that said “ stop safely vehicle will shut off soon” I quickly pulled over on the side of the highway and my vehicle completely stopped working within a minute. This all happened in about 30 seconds. I would step on the gas…

Received Oct 3, 2026 · NHTSA complaint 11768737

Around 08/2026, FCA US LLC Dealer performed FCA Safety Recall 52D (NHTSA 26V-362) on my 2021 Chrysler Pacifica Plug-In Hybrid. The recall included a software update to the high-voltage Battery Pack Control Module (BPCM). Before the service, the radio and infotainment system worked normally. Right…

Received Sep 30, 2026 · NHTSA complaint 11768066

I have had this happen twice in the last few months, most recently in the last three weeks. I was driving on a 45 mph highway with the cruise control set at 49 or 50 miles per hour. On the most recent time, I was coming to a red traffic light and applied the break to slow down. However, the van…

Received Aug 13, 2026 · NHTSA complaint 11756799

While I was driving to drop my kids to school My Chrysler Pacifica PHEV dashboard chimed, the check engine light made an appearance, and the screen in my gauge cluster showed a large warning message. “Stop Safely, Vehicle Will Shut Off Soon.” I kept my foot in it and guided the Pacifica Hybrid…

Received Aug 7, 2026 · NHTSA complaint 11755549

Lots of power going up steep hills. Especially while AC is on. Almost complete loss of power yesterday with vehicle behind me.

Received Aug 4, 2026 · NHTSA complaint 11754761

Frequently asked questions

Do all Chrysler Pacificas have vehicle speed control problems?

No. NHTSA has 348 owner complaints about vehicle speed control for the Chrysler Pacifica. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chrysler Pacifica vehicle speed control?

Yes: 1 safety recall list vehicle speed control. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

What do owners say about vehicle speed control problems on the Chrysler Pacifica?

The most frequent phrase is “cruise control”, in 43 of 348 complaints.

Other Chrysler Pacifica problems

See all Chrysler Pacifica problems.