1997 Chrysler Town AND Country Air Bags Problems

Source: NHTSA · Updated Jul 13, 2017 · 84 complaints analyzed

Owners have filed 84 complaints with NHTSA about air bags problems on the 1997 Chrysler Town AND Country, 22% of all complaints for this model year. Half of the reports with a mileage happened before 109,000 miles. The words owners use most often: “air bag” (39% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Air bag: mentioned in 33 of 84 complaints (39%)
  • Cruise control: mentioned in 31 of 84 complaints (37%)
  • Clock spring: mentioned in 27 of 84 complaints (32%)
  • Horn work: mentioned in 8 of 84 complaints (10%)

At what mileage do air bags problems happen?

Based on 13 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles0 · 0%
25k–50k miles2 · 15%
50k–75k miles3 · 23%
75k–100k miles1 · 8%
100k–150k miles3 · 23%
150k+ miles4 · 31%

How serious are the reports?

Of 84 complaints, 7 mention a crash, 8 an injury.

Chrysler Town AND Country air bags complaints by model year

Peak: 2008, with 375 complaints
1995: 519951996: 1241997: 8419971998: 451999: 5919992000: 302001: 7220012002: 672003: 2520032004: 142005: 15320052006: 612007: 1520072008: 3753752009: 19120092010: 2692011: 2420112012: 182013: 5020132014: 762015: 3920152016: 16

n = 1,812 complaints · Source: NHTSA

When owners reported it

Peak: 2001, with 34 complaints
1997: 1199711998: 1199811999: 2199922000: 1200012001: 342001342002: 242002242003: 9200392004: 5200452006: 1200612007: 2200722008: 1200812012: 1201212015: 220152

n = 84 complaints · Source: NHTSA

Related recalls (1)

Air bags:frontalNov 7, 2002 · NHTSA campaign 02V293000 · 1,500,521 vehicles

Problem: On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.

Risk: This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.

Fix: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Tl* the contact owns a 1997 chrysler town and country. While the vehicle was parked, the driver and passenger side air bags deployed without warning and smoke filled the vehicle. The contact was able to safely exit the vehicle with minor injuries to the hand. The manufacturer was not notified. The…

Received Jun 8, 2015 · NHTSA complaint 10723945

Tl*the contact owns a 1997 chrysler town and country. The contact stated that while starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact was aware of nhtsa campaign number: 02v293000 (air bags) however, the vin was not included in the…

Received Feb 23, 2015 · NHTSA complaint 10690105

I went to dmv to have my car inspected and was given a report that stated several parts on my vehicle were recalled. I am trying to find out if vehicle can be serviced for free from dealer because of the defects or will i have to pay for them? Parts listed under recall were rc-j25-09 emissions…

Received Sep 15, 2012 · NHTSA complaint 10475511

Frequently asked questions

Do all 1997 Chrysler Town AND Countrys have air bags problems?

No. NHTSA has 84 owner complaints about air bags for the 1997 Chrysler Town AND Country (22% of the 388 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 1997 Chrysler Town AND Country air bags?

Yes: 1 safety recall list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do air bags problems start?

The median reported mileage is 109,000 miles: half of the reports with a mileage came before that.

What do owners say about air bags problems on the 1997 Chrysler Town AND Country?

The most frequent phrase is “air bag”, in 33 of 84 complaints, followed by “cruise control” (31).

Other 1997 Chrysler Town AND Country problems

See all 1997 Chrysler Town AND Country problems or air bags problems across all Town AND Country years.