2016 Chrysler Town AND Country Problems, Complaints & Recalls
- Compared with other Town AND Country years
- About as many complaints as other years 10th of 24 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 527 complaints with NHTSA about the 2016 Chrysler Town AND Country. That ranks 10th out of 24 Town AND Country model years for complaints. The most reported problem area is power train (187 complaints, 35%), typically at around 82,000 miles. Complaints mention 12 crashes, 1 fire, 9 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 527owner complaints
- 5safety recalls
- 2NHTSA investigations
- 12complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 Chrysler Town AND Country problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train problems | 187 | 35% | 82,000 | “transmission pump” (22%) | $5,200 |
| Unknown or Other | 110 | 21% | 55,000 | — | — |
| Electrical System problems | 107 | 20% | 60,500 | “sliding door” (41%) | — |
| Structure problems | 75 | 14% | 60,000 | “sliding door” (63%) | $1,300 |
| Engine problems | 69 | 13% | 82,000 | “oil filter” (10%) | — |
| Seats | 23 | 4% | 64,283 | — | — |
| Air Bags | 16 | 3% | 70,000 | — | — |
| Latches/locks/linkages | 16 | 3% | 76,000 | — | — |
| Vehicle Speed Control | 14 | 3% | 50,000 | — | — |
| Steering | 11 | 2% | 61,000 | — | — |
| Fuel/propulsion System | 9 | 2% | 67,038 | — | — |
| Service Brakes | 4 | 1% | 24,000 | — | — |
| Lane Departure | 3 | 1% | 38,000 | — | — |
| Seat Belts | 3 | 1% | 113,000 | — | — |
| Visibility/wiper | 3 | 1% | 55,000 | — | — |
| Wheels | 3 | 1% | 41,500 | — | — |
| Electronic Stability Control (esc) | 2 | 0% | 32,500 | — | — |
| Engine and Engine Cooling | 2 | 0% | 134,359 | — | — |
| Exterior Lighting | 2 | 0% | 30,000 | — | — |
| Forward Collision Avoidance | 2 | 0% | — | — | — |
| Suspension | 2 | 0% | 76,000 | — | — |
| Visibility | 2 | 0% | 90,350 | — | — |
| Back Over Prevention | 1 | 0% | — | — | — |
| Carry Handle, Shell, Base | 1 | 0% | — | — | — |
| Insert, Padding | 1 | 0% | — | — | — |
| Service Brakes, Hydraulic | 1 | 0% | 125,002 | — | — |
| Tires | 1 | 0% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 Chrysler Town AND Country recalls (5)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Power train:automatic transmission
Problem: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
Seats:mid/rear assembly
Problem: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Risk: If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
Visibility:windshield
Problem: FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
Risk: If the windshield dislodges during a crash, there is an increased risk of occupant injury.
Fix: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
Latches/locks/linkages:hood:latch
Problem: Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Risk: If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Sliding Doors Inoperative (PE21016) — opened Jul 9, 2021, closed Jul 22, 2022.
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was…
The front drivers headrest spontaneously opened up. It was a quick and loud pop. I was not in the seat when it happened but I was getting ready to sit down. If i was sitting down it would have hit the back of my head very hard and could have hurt me. No warning lamps were on at the time and it has…
While driving my 2016 Chrysler Town & Country around 45mph in active traffic, the vehicle suffered a sudden, catastrophic, and complete loss of motor power. The engine remained running, but the transmission completely lost all hydraulic pressure, leaving me unable to accelerate and leaving me…
Was just informed my transmission pump needs to be replaced after hearing an odd humming noise when acceleration occurred. I looked online and saw this was a recall for similar vehicles. Mine did not come up, but it mirrors the same issues that were part of the recall.
The contact owns a 2016 Chrysler Town and Country. While the contactâs spouse was driving, the vehicle stalled in the middle of the road. The vehicle was towed to the dealer, where it was diagnosed with transmission pump failure. The contact was informed that the transmission needed to be…
Other Chrysler Town AND Country years
← 2015 Town AND Country · 2017 Town AND Country →
See all Chrysler Town AND Country problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2016 Chrysler Town AND Country?
Owners most often report power train, unknown or other, electrical system problems. The top one, power train, accounts for 187 complaints.
Was there a recall on the 2016 Chrysler Town AND Country?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Chrysler Town AND Country a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Town AND Country model years, the 2016 has about as many complaints as a typical year, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.