1996 Chrysler Town AND Country Air Bags Problems

Source: NHTSA · Updated Aug 1, 2019 · 124 complaints analyzed

Owners have filed 124 complaints with NHTSA about air bags problems on the 1996 Chrysler Town AND Country, 13% of all complaints for this model year. Half of the reports with a mileage happened before 88,000 miles. The words owners use most often: “air bag” (44% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Air bag: mentioned in 54 of 124 complaints (44%)
  • Clock spring: mentioned in 48 of 124 complaints (39%)
  • Cruise control: mentioned in 46 of 124 complaints (37%)
  • Airbag horn: mentioned in 8 of 124 complaints (6%)

At what mileage do air bags problems happen?

Based on 13 complaints that reported the odometer reading.

Under 10k miles0 · 0%
10k–25k miles0 · 0%
25k–50k miles1 · 8%
50k–75k miles3 · 23%
75k–100k miles7 · 54%
100k–150k miles2 · 15%
150k+ miles0 · 0%

How serious are the reports?

Of 124 complaints, 14 mention a crash, 8 an injury.

Chrysler Town AND Country air bags complaints by model year

Peak: 2008, with 375 complaints
1995: 519951996: 1241997: 8419971998: 451999: 5919992000: 302001: 7220012002: 672003: 2520032004: 142005: 15320052006: 612007: 1520072008: 3753752009: 19120092010: 2692011: 2420112012: 182013: 5020132014: 762015: 3920152016: 16

n = 1,812 complaints · Source: NHTSA

When owners reported it

Peak: 2001, with 59 complaints
1996: 2199621999: 6199962000: 9200092001: 592001592002: 302002302003: 8200382004: 6200462005: 2200522006: 1200612007: 120071

n = 124 complaints · Source: NHTSA

Related recalls (1)

Air bags:frontalNov 7, 2002 · NHTSA campaign 02V293000 · 1,500,521 vehicles

Problem: On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.

Risk: This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.

Fix: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

The vehicle was traveling westbound when it hit the left lane guardrail at 65 mph, then spun to the right shoulder lane and hit the other guardrail head on. It then came to a halt upon spinning 180 degrees facing the south part of the highway. *jb

Received Aug 15, 2007 · NHTSA complaint 10199708

The clockspring has failed in my 1996 chrysler town & country rendering the air bag useless, the horn useless and the cruise control useless. I am scared to use this vehicle to transport my family. *nm

Received Mar 30, 2006 · NHTSA complaint 10154149

My specific on the problem is with our 1996 chrysler town & country minivan and specifically airbag light on, horn/cruise not working. In searching the internet, i see that this is indicative of the clockspring being faulty. While i find the chrysler has a program in place to repair minivans with…

Received Sep 25, 2005 · NHTSA complaint 10137537

Frequently asked questions

Do all 1996 Chrysler Town AND Countrys have air bags problems?

No. NHTSA has 124 owner complaints about air bags for the 1996 Chrysler Town AND Country (13% of the 938 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 1996 Chrysler Town AND Country air bags?

Yes: 1 safety recall list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

At what mileage do air bags problems start?

The median reported mileage is 88,000 miles: half of the reports with a mileage came before that.

What do owners say about air bags problems on the 1996 Chrysler Town AND Country?

The most frequent phrase is “air bag”, in 54 of 124 complaints, followed by “clock spring” (48).

Other 1996 Chrysler Town AND Country problems

See all 1996 Chrysler Town AND Country problems or air bags problems across all Town AND Country years.