2012 Chrysler Town AND Country Problems, Complaints & Recalls
- Compared with other Town AND Country years
- More complaints than other years 9th of 24 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 634 complaints with NHTSA about the 2012 Chrysler Town AND Country. That ranks 9th out of 24 Town AND Country model years for complaints. The most reported problem area is electrical system (395 complaints, 62%), typically at around 77,000 miles. Complaints mention 7 crashes, 16 fires, 24 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 634owner complaints
- 5safety recalls
- 2NHTSA investigations
- 7complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2012 Chrysler Town AND Country problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 395 | 62% | 77,000 | “blind spot” (10%) | $1,900 |
| Engine problems | 100 | 16% | 100,000 | “shuts off” (10%) | — |
| Unknown or Other | 58 | 9% | 64,063 | — | — |
| Fuel/propulsion System problems | 56 | 9% | 101,000 | “fuel pump” (45%) | — |
| Power Train | 36 | 6% | 92,420 | — | — |
| Structure | 33 | 5% | 69,500 | — | — |
| Service Brakes | 20 | 3% | 40,000 | — | — |
| Air Bags | 18 | 3% | 79,500 | — | — |
| Exterior Lighting | 17 | 3% | 51,200 | — | — |
| Steering | 16 | 3% | 53,500 | — | — |
| Visibility/wiper | 16 | 3% | 50,250 | — | — |
| Seats | 12 | 2% | 87,078 | — | — |
| Vehicle Speed Control | 12 | 2% | 62,800 | — | — |
| Electronic Stability Control (esc) | 9 | 1% | 64,500 | — | — |
| Visibility | 9 | 1% | 38,695 | — | — |
| Lane Departure | 8 | 1% | 76,500 | — | — |
| Seat Belts | 7 | 1% | 71,000 | — | — |
| Suspension | 7 | 1% | 46,500 | — | — |
| Wheels | 7 | 1% | 44,000 | — | — |
| Tires | 6 | 1% | 18,000 | — | — |
| Back Over Prevention | 4 | 1% | 65,100 | — | — |
| Engine and Engine Cooling | 4 | 1% | 106,000 | — | — |
| Equipment Adaptive/mobility | 4 | 1% | 45,849 | — | — |
| Equipment | 2 | 0% | 67,000 | — | — |
| Fuel System, Gasoline | 2 | 0% | 92,500 | — | — |
| Latches/locks/linkages | 2 | 0% | 38,000 | — | — |
| Service Brakes, Hydraulic | 2 | 0% | 42,469 | — | — |
| Forward Collision Avoidance | 1 | 0% | 83,000 | — | — |
| Parking Brake | 1 | 0% | 58,143 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2012 Chrysler Town AND Country recalls (5)
Tap a recall to see the problem, the risk and the fix.
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical system
Problem: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Risk: An overheated switch may result in a vehicle fire.
Fix: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
Equipment
Problem: Chrysler is recalling certain model year 2012 town and country and dodge grand caravan vehicles, manufactured from march 9, 2012 through march 12, 2012. Some vehicles may be equipped with a right side liftgate pinch sensor that does not function properly. As a result, increased force may be required in order to stop the power liftgate during final closing stages.
Risk: The power liftgate door may close on an appendage, increasing the risk of injury.
Fix: Chrysler will notify owners, and dealers will inspect and replace the right side liftgate pinch sensors, free of charge. The safety recall began on may 18, 2012. Owners may contact chrysler at 1-800-853-1403.
Suspension:rear
Problem: Chrysler is recalling certain model year 2012 town and country and dodge grand caravan vehicles manufactured from november 15, 2011, through november 21, 2011. Some vehicles may be equipped with right rear hub and bearing assemblies that were not fully machined.
Risk: This could result in a decrease in durability, which may lead to wheel separation, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the right rear hub and bearing assembly, free of charge. The safety recall began on april 27, 2012. Owners may contact chrysler at 1-800-853-1403.
Engine and engine cooling
Problem: Chrysler is recalling certain model year 2012 chrysler vehicles, including 200 and town and country models, dodge vehicles, including charger, durango, grand caravan and journey models and jeep grand cherokee vehicles manufactured from august 31, 2011, through september 13, 2011, that are equipped with 3.6l engines. These engines may experience connecting rod bearing failure due to debris inside the engine block.
Risk: Connecting rod failure may lead to engine seizure which may increase the risk of a crash.
Fix: Chrysler will notify owners and replace the engine free of charge. The safety recall is expected to begin on or about november 18, 2011. Owners may contact chrysler at 1-800-853-1403.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
- Totally Integrated Power Module Failure (DP14004) — opened Sep 25, 2014, closed Jul 24, 2015.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The ignition switch AKA WIN MODULE has to be broken, making it extremely dangerous to drive my vehicle. Any time I go over a bump or the key wiggles slightly the car will turn right off and I lose full control over the car. I have to find a safe place to pull over and restart the car by taking the…
The vehicle caught on fire with my [XXX] and me inside. Its currently located at a tow yard and Chrysler has not inspected the vehicle yet. I have a report from the fire department stating the fire was hotter on the left drive side which directly lines up with the current recall of the drivers side…
The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing…
The contact owns a 2012 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ignition switch malfunctioned, causing the vehicle to turn off. The contact stated that after wiggling the ignition key in the ignition switch, the vehicle started. The cause of the…
Fuel Relay System Failure When searching online apparently this is such an extremely common issue there is a special bypass part that was made, and part of a recall for durangos and jeeps but not the town and country, even though this part is failing all the time in this vehicle as well. Before it…
Other Chrysler Town AND Country years
← 2011 Town AND Country · 2013 Town AND Country →
See all Chrysler Town AND Country problems by year, every Chrysler model, or the Chrysler VIN decoder.
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Frequently asked questions
What are the most common problems with the 2012 Chrysler Town AND Country?
Owners most often report electrical system, engine, unknown or other problems. The top one, electrical system, accounts for 395 complaints.
Was there a recall on the 2012 Chrysler Town AND Country?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2012 Chrysler Town AND Country a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Town AND Country model years, the 2012 has more complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.