2011 Chrysler Town AND Country Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 20, 2026 · 773 owner complaints analyzed

Compared with other Town AND Country years
More complaints than other years 5th of 24 for complaints
NHTSA crash rating
Not rated

Owners have filed 773 complaints with NHTSA about the 2011 Chrysler Town AND Country. That ranks 5th out of 24 Town AND Country model years for complaints. The most reported problem area is electrical system (523 complaints, 68%), typically at around 73,996 miles. Complaints mention 10 crashes, 12 fires, 20 injuries. There are 3 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2011 Chrysler Town AND Country problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System523 · ~73,996 mi
Engine107 · ~84,250 mi
Fuel/propulsion System106 · ~95,000 mi
Unknown or Other58 · ~83,038 mi
Service Brakes51 · ~30,400 mi
Power Train39 · ~49,145 mi
Structure37 · ~35,000 mi
Air Bags24 · ~83,000 mi
Steering21 · ~79,949 mi
Electronic Stability Control (esc)18 · ~76,500 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System problems52368%73,996“fuel pump” (14%)$1,800
Engine problems10714%84,250“fuel pump” (20%)—
Fuel/propulsion System problems10614%95,000“fuel pump” (62%)—
Unknown or Other588%83,038——
Service Brakes problems517%30,400“rear brakes” (24%)$500
Power Train395%49,145——
Structure375%35,000——
Air Bags243%83,000——
Steering213%79,949——
Electronic Stability Control (esc)182%76,500——
Exterior Lighting172%50,000——
Vehicle Speed Control162%69,000——
Visibility122%11,850——
Seats91%47,750——
Seat Belts81%13,000——
Suspension81%16,563——
Visibility/wiper71%93,500——
Wheels61%23,800——
Back Over Prevention51%23,316——
Engine and Engine Cooling51%1,000——
Service Brakes, Hydraulic51%32,000——
Equipment41%19,297——
Fuel System, Gasoline41%84,000——
Equipment Adaptive/mobility30%32,000——
Lane Departure30%60,000——
Latches/locks/linkages30%30,000——
Tires30%3,500——
Forward Collision Avoidance10%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2015, with 233 complaints
2011: 212011212012: 32322013: 262013262014: 97972015: 23320152332016: 83832017: 502017502018: 67672019: 652019652020: 35352021: 242021242022: 12122023: 102023102024: 10102025: 5202552026: 33

n = 773 complaints · Source: NHTSA

2011 Chrysler Town AND Country recalls (3)

Tap a recall to see the problem, the risk and the fix.

Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:Dec 17, 2025 · NHTSA campaign 25V876000 · 86 vehicles

Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Electrical systemMay 7, 2014 · NHTSA campaign 14V234000 · 644,757 vehicles

Problem: Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Risk: An overheated switch may result in a vehicle fire.

Fix: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Steering:columnJun 8, 2011 · NHTSA campaign 11V315000 · 11,096 vehicles

Problem: Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.

Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.

Fix: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
  • Totally Integrated Power Module Failure (DP14004) — opened Sep 25, 2014, closed Jul 24, 2015.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Odometer Fraud. The contact purchased a 2011 Chrysler Town and Country. The contact stated that the vehicle was purchased from the Facebook Marketplace. The vehicle was taken to the DMV to be titled, and it was discovered that the title had been altered. The odometer reading was scratched off the…

Electrical System · received Mar 20, 2026 · NHTSA complaint 11725873

The tipm fuel pump relay is faulty causing the car to start intermittently. It also stalled on a main road without any warning with my kids in the car. Luckily I was able to put the flashers on and drift to the side and others were able to get around without any accident. However they came close to…

Fuel/propulsion System · received Feb 22, 2026 · NHTSA complaint 11719679

It stalls to turn on even when I changed everything from, fuel pump, fuel pump relay, heater pumps, alternator, new battery. And it still won’t turn on it’s been happening for 4 months now. And I changed things that were recommended. I do my oil change every time I need as well.

Electrical System · received Feb 5, 2026 · NHTSA complaint 11715742

The contact owns a 2011 Chrysler Town and Country. The contact stated that while attempting to start the vehicle, the ABS module and Service Brake warning lights illuminated. The contact stated that the gear shift indicator also failed to operate as needed. A dealer was contacted. The vehicle was…

Service Brakes, Hydraulic · received Sep 4, 2025 · NHTSA complaint 11685104

The contact owns a 2011 Chrysler Town and Country. The contact stated while at a complete stop on several occasions, the vehicle stalled. The vehicle was able to restart on some occasions; however, the vehicle failed to restart on other occasions and was towed. The vehicle was taken to the dealer…

Electrical System · received Jul 15, 2025 · NHTSA complaint 11673674

Other Chrysler Town AND Country years

← 2010 Town AND Country · 2012 Town AND Country →

See all Chrysler Town AND Country problems by year, every Chrysler model, or the Chrysler VIN decoder.

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Frequently asked questions

What are the most common problems with the 2011 Chrysler Town AND Country?

Owners most often report electrical system, engine, fuel/propulsion system problems. The top one, electrical system, accounts for 523 complaints.

Was there a recall on the 2011 Chrysler Town AND Country?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2011 Chrysler Town AND Country a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Town AND Country model years, the 2011 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.