Chrysler Town AND Country Air Bags Problems

Source: NHTSA · Updated Oct 14, 2026 · 1,812 complaints analyzed

Owners have filed 1,812 complaints with NHTSA about air bags problems on the Chrysler Town AND Country across 22 model years. The 2008 model year has the most (375). The words owners use most often: “air bags electrical” (34% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Air bags electrical: mentioned in 616 of 1,812 complaints (34%)
  • Clock spring: mentioned in 187 of 1,812 complaints (10%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical air bags repair on the Chrysler Town AND Country at $520, and half of them between $390 and $700.

Based on 34 NHTSA complaints about this problem alone that state a repair bill or quote (1999–2020), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do air bags problems happen?

Based on 713 complaints that reported the odometer reading.

Under 10k miles26 · 4%
10k–25k miles33 · 5%
25k–50k miles127 · 18%
50k–75k miles184 · 26%
75k–100k miles143 · 20%
100k–150k miles130 · 18%
150k+ miles70 · 10%

How serious are the reports?

Of 1,812 complaints, 179 mention a crash, 8 a fire, 151 an injury.

Chrysler Town AND Country air bags complaints by model year

Peak: 2008, with 375 complaints
1995: 519951996: 1241997: 8419971998: 451999: 5919992000: 302001: 7220012002: 672003: 2520032004: 142005: 15320052006: 612007: 1520072008: 3753752009: 19120092010: 2692011: 2420112012: 182013: 5020132014: 762015: 3920152016: 16

n = 1,812 complaints · Source: NHTSA

When owners reported it

Peak: 2015, with 522 complaints
1996: 219961997: 11998: 31999: 919992000: 132001: 1122002: 8020022003: 552004: 882005: 4620052006: 372007: 362008: 3420082009: 272010: 472011: 4220112012: 272013: 202014: 6920142015: 5225222016: 2552017: 4220172018: 432019: 592020: 3620202021: 302022: 182023: 2520232024: 112025: 162026: 72026

n = 1,812 complaints · Source: NHTSA

Related recalls (11)

Air bags:frontal:driver side:inflator module; steering: steering wheel/handle barJul 7, 2020 · NHTSA campaign 20V396000 · 925,239 vehicles

Model years: 2008, 2009, 2010

Problem: Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

Risk: Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

Fix: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Air bags:frontalJan 29, 2016 · NHTSA campaign 16V047000 · 110,482 vehicles

Model years: 2008, 2009

Problem: FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

Risk: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.

Air bags; electrical system:ignition:switchJun 26, 2014 · NHTSA campaign 14V373000 · 722,705 vehicles

Model years: 2008, 2009, 2010

Problem: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Fix: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Air bagsJul 2, 2013 · NHTSA campaign 13V291000 · 184 vehicles

Model years: 2013

Problem: Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."

Risk: An air bag that does not deploy, or deploys improperly, may increase the risk of injury.

Fix: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.

Air bags; electrical systemJul 2, 2013 · NHTSA campaign 13V283000 · 224,264 vehicles

Model years: 2013

Problem: Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).

Risk: In the event of a crash, the wrong side airbags could deploy leaving the occupant with no airbag protection at the point of impact, increasing the risk of injury.

Fix: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.

Equipment:appliance:air conditioner; air bags:frontal:sensor/control module-inactiveAug 3, 2011 · NHTSA campaign 11V394000 · 298,949 vehicles

Model years: 2008

Problem: Chrysler is recalling certain model year 2008 chrysler grand voyager, town and country and dodge grand caravan vehicles manufactured from june 24, 2007, through july 30, 2008. These vehicles may experience a heating and air conditioner (hvac) condensate leak from the hvac drain grommet onto the occupant restraint control (orc) module, which can lead to the illumination of the airbag warning light and a potential inadvertent airbag deployment without warning.

Risk: An inadvertent airbag deployment could result in injury to the seat occupant in front of the deploying airbag and/or a vehicle crash.

Fix: Dealers will replace the affected air bag module free of charge. The safety recall began on october 14, 2011. Owners may contact chrysler at 1-800-853-1403.

Air bags:frontal:sensor/control module-inactiveJan 11, 2010 · NHTSA campaign 10V008000 · 308,950 vehicles

Model years: 2005, 2006

Problem: Chrysler is recalling certain model year 2005-2006 dodge caravan, grand caravan and chrysler town & country vehicles originally sold in or currently registered in the states of connecticut, delaware, iowa, illinois, indiana, kansas, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, nebraska, new hampshire, new jersey, new york, north dakota, ohio, pennsylvania, rhode island, south dakota, tennessee, utah, vermont, virginia, west virginia, wisconsin, alaska and the district of columbia. The front crash sensors may crack under certain environmental conditions and allow water to enter into the sensor. This can cause the sensor to become inoperative and illuminate the airbag warning light. These sensors were added to enhance the performance of the airbag system in certain frontal crashes.

Risk: If the front crash sensors become inoperative, the driver is immediately alerted by illumination of the airbag warning light and the vehicle should be promptly serviced. Until the vehicle is repaired, the airbags may not provide the enhanced protection in the event of a crash.

Fix: Chrysler will replace the front airbag sensors with a new design. This service will be performed free of charge. The safety improvement campaign will begin during june 2010. Owners may contact chrysler at 1-800-853-1403.

Air bags:frontal:sensor/control module-inactiveMay 3, 2007 · NHTSA campaign 07V192000 · 270,958 vehicles

Model years: 2005

Problem: Certain minivans are being recalled that were originally sold in or currently registered in the 27 states plus the district of columbia that use greater amounts of salt for winter road deicing. The up-front (uf) air bag sensors that contain brass bushings installed in these vehicles may corrode and crack allowing water to enter the sensor. These sensors provide enhanced air bag performance in certain types of frontal crashes.

Risk: In one of these crashes, with one or both of the vehicle's uf sensors inoperative, the occupants will not benefit from the enhanced air bag protection that these sensors would provide.

Fix: For vehicles registered in the recall states, dealers will replace the original uf air bag sensors with ones with greater corrosion resistance. Vehicles registered in other states will obtain a lifetime free replacement of any uf sensor that fails. The campaign began on july 2, 2007. Owners may contact daimlerchrysler at 1-800-853-1403.

Air bagsOct 6, 2004 · NHTSA campaign 04V480000 · 955,344 vehicles

Model years: 1998, 1999, 2000

Problem: On certain minivans, the driver's air bag may become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.

Risk: This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.

Fix: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. The recall began on october 12, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.

Air bags:frontalNov 7, 2002 · NHTSA campaign 02V293000 · 1,500,521 vehicles

Model years: 1996, 1997, 1998

Problem: On certain mini vans, the clockspring assembly may have been wound incorrectly during the vehicle assembly process.

Risk: This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.

Fix: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began november 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.

Air bagsMay 6, 1999 · NHTSA campaign 99V113000 · 736,824 vehicles

Model years: 1995

Problem: Vehicle description: mini vans. The wiring that initiates the driver and/or passenger air bag could electrically short circuit to ground. A short circuit to ground that exists immediately after turning the ignition key to the "on" or "start" position can cause the air bag(s) to inadvertently deploy.

Risk: Inadvertent air bag deployment can injure a front seat occupant.

Fix: Dealers will perform an electronic diagnostic check. Any short circuits identified in either the driver's or passenger side air bag initiator wire circuit will be repaired.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Driver side headrest popped out and plastic pieces are broken inside. I believe there is an investigation for this: Active Head Rest Inadvertent Deployment. It randomly happened the other day while vehicle was parked in garage. I’m not sure to get the headrest fixed for safety reasons or leave it…

Received Sep 25, 2026 · NHTSA complaint 11766968

The contact owns a 2010 Chrysler Town and Country. The contact stated that while pulling out of the parking space or while driving at an undisclosed speed, the vehicle started stalling. The contact stated that the ignition key was loose, and whenever the key was jiggled, the vehicle became…

Received Aug 5, 2026 · NHTSA complaint 11754964

When I started my car I heard a “ding” and saw that my airbag light was on. I called the local dealership to ask about it and they said that in the case of a crash that light usually indicates that there is something wrong with the sensors to the airbags and if I was to get into an accident…

Received Jul 25, 2026 · NHTSA complaint 11752768

The contact owns a 2009 Chrysler Town and Country. The contact stated that while the vehicle was parked and unoccupied, the contact became aware that the steering wheel air bag and the front passenger's side air bags had deployed unexpectedly. The contact stated that the windshield was fractured…

Received Jul 22, 2026 · NHTSA complaint 11752235

Driving home from work, went over train tracks and heard a pop from the passenger air bag. It did not deploy all the way, just came open. I looked online for a recall and although its very common, there wasn't one. It's a plastic peice that let go and it needs complete replacement.

Received Jun 22, 2026 · NHTSA complaint 11745788

Frequently asked questions

Do all Chrysler Town AND Countrys have air bags problems?

No. NHTSA has 1,812 owner complaints about air bags for the Chrysler Town AND Country. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Chrysler Town AND Country air bags?

Yes: 11 safety recalls list air bags. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

How much does it cost to fix air bags problems on the Chrysler Town AND Country?

Owners report a typical cost of $520 (half paid between $390 and $700), from 34 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about air bags problems on the Chrysler Town AND Country?

The most frequent phrase is “air bags electrical”, in 616 of 1,812 complaints, followed by “clock spring” (187).

Other Chrysler Town AND Country problems

See all Chrysler Town AND Country problems.