2002 Chrysler Town AND Country Air Bags Problems

Source: NHTSA · Updated Oct 16, 2023 · 67 complaints analyzed

Owners have filed 67 complaints with NHTSA about air bags problems on the 2002 Chrysler Town AND Country, 17% of all complaints for this model year. Half of the reports with a mileage happened before 53,224 miles. The words owners use most often: “air bag” (57% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Air bag: mentioned in 38 of 67 complaints (57%)
  • Clock spring: mentioned in 19 of 67 complaints (28%)
  • Safety should: mentioned in 5 of 67 complaints (7%)
  • Steering column: mentioned in 5 of 67 complaints (7%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical air bags repair on the 2002 Chrysler Town AND Country at $290, and half of them between $230 and $380.

Based on 5 NHTSA complaints about this problem alone that state a repair bill or quote (2005–2011), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do air bags problems happen?

Based on 52 complaints that reported the odometer reading.

Under 10k miles2 · 4%
10k–25k miles5 · 10%
25k–50k miles16 · 31%
50k–75k miles14 · 27%
75k–100k miles7 · 13%
100k–150k miles7 · 13%
150k+ miles1 · 2%

How serious are the reports?

Of 67 complaints, 8 mention a crash, 7 an injury.

Chrysler Town AND Country air bags complaints by model year

Peak: 2008, with 375 complaints
1995: 519951996: 1241997: 8419971998: 451999: 5919992000: 302001: 7220012002: 672003: 2520032004: 142005: 15320052006: 612007: 1520072008: 3753752009: 19120092010: 2692011: 2420112012: 182013: 5020132014: 762015: 3920152016: 16

n = 1,812 complaints · Source: NHTSA

When owners reported it

Peak: 2004, with 13 complaints
2000: 1200012002: 5200252003: 5200352004: 132004132005: 102005102006: 7200672007: 8200782008: 2200822009: 2200922010: 2201022011: 4201142012: 1201212014: 5201452018: 220182

n = 67 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists air bags for the 2002 Chrysler Town AND Country. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Tl* the contact owns a 2002 chrysler town and country. While driving approximately 15 mph, the front driver and passenger air bags deployed without warning or impact. The contact pulled the vehicle over to the side of the road. The police was present and a report was filed. The driver and passenger…

Received Dec 7, 2018 · NHTSA complaint 11156738

Takata recall

Received Sep 13, 2018 · NHTSA complaint 11129344

My wife was turning into our driveway an collided with a snowmobile. The driver side airbag deployed. There was a problem with the inflator (sealed over) and the airbag exploded putting shrapnel into her body. Because of the location of the air bag and the body most of the shrapnel went into her…

Received Dec 20, 2014 · NHTSA complaint 10667409

Frequently asked questions

Do all 2002 Chrysler Town AND Countrys have air bags problems?

No. NHTSA has 67 owner complaints about air bags for the 2002 Chrysler Town AND Country (17% of the 404 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the 2002 Chrysler Town AND Country air bags?

No recall currently lists air bags for this vehicle.

At what mileage do air bags problems start?

The median reported mileage is 53,224 miles: half of the reports with a mileage came before that.

How much does it cost to fix air bags problems on the 2002 Chrysler Town AND Country?

Owners report a typical cost of $290 (half paid between $230 and $380), from 5 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about air bags problems on the 2002 Chrysler Town AND Country?

The most frequent phrase is “air bag”, in 38 of 67 complaints, followed by “clock spring” (19).

Other 2002 Chrysler Town AND Country problems

See all 2002 Chrysler Town AND Country problems or air bags problems across all Town AND Country years.