2013 Dodge Journey Seats Problems
Owners have filed 58 complaints with NHTSA about seats problems on the 2013 Dodge Journey, 16% of all complaints for this model year. Half of the reports with a mileage happened before 94,271 miles. The words owners use most often: “side headrest” (29% of reports).
- 58seats complaints
- 94,271median miles at failure
- 0mention a crash
- 8mention an injury
- 0related recalls
- 21%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Side headrest: mentioned in 17 of 58 complaints (29%)
- Head rest: mentioned in 11 of 58 complaints (19%)
- Driver seat: mentioned in 6 of 58 complaints (10%)
- Apparent reason: mentioned in 5 of 58 complaints (9%)
At what mileage do seats problems happen?
Based on 41 complaints that reported the odometer reading.
How serious are the reports?
Of 58 complaints, 8 an injury.
Dodge Journey seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2019 Journey | 4 | 4% | — |
| 2018 Journey | 14 | 6% | 10,536 |
| 2017 Journey | 21 | 11% | 74,000 |
| 2016 Journey | 36 | 9% | 67,500 |
| 2015 Journey | 89 | 16% | 68,000 |
| 2014 Journey | 43 | 10% | 69,494 |
| 2013 Journey | 58 | 16% | 94,271 |
| 2012 Journey | 10 | 3% | 68,750 |
| 2011 Journey | 2 | 1% | 55,249 |
| 2010 Journey | 24 | 2% | 89,000 |
| 2009 Journey | 6 | 0% | 6,000 |
When owners reported it
Related recalls (0)
No safety recall lists seats for the 2013 Dodge Journey. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
On Tuesday, September 16, 2025, at approximately 1:30 PM, the driverâs side headrest, part of my 2013 Dodge Journeyâs AHR (Active Head Restraint) system suddenly exploded for no apparent reason. I was alone in the vehicle, waiting to make a left turn. The sudden loud, sharp sound and impact to…
My headrest randomly deployed/opened. I have contacted the dealership, and spoke directly, with Dodge; still no success. I have been trying to get this issue fixed for over a year; I still have a broken headrest that hurts my neck and makes it uncomfortable to drive. Please RECALL the headrest for…
The driver side seat headrest cushion deployed automatically. There was no car collision. I noticed the seat headrest deployed after returning to the car hours later. I liked into the interior back side of the cushion part and I saw broken pieces inside.
Frequently asked questions
Do all 2013 Dodge Journeys have seats problems?
No. NHTSA has 58 owner complaints about seats for the 2013 Dodge Journey (16% of the 353 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2013 Dodge Journey seats?
No recall currently lists seats for this vehicle.
At what mileage do seats problems start?
The median reported mileage is 94,271 miles: half of the reports with a mileage came before that.
What do owners say about seats problems on the 2013 Dodge Journey?
The most frequent phrase is “side headrest”, in 17 of 58 complaints, followed by “head rest” (11).
Other 2013 Dodge Journey problems
See all 2013 Dodge Journey problems or seats problems across all Journey years.