Dodge Journey Seats Problems
Owners have filed 307 complaints with NHTSA about seats problems on the Dodge Journey across 11 model years. The 2015 model year has the most (89). The words owners use most often: “headrest deployed” (28% of reports).
- 307seats complaints
- —median miles at failure
- 2mention a crash
- 41mention an injury
- 0related recalls
- $650typical repair cost reported by owners
- 30%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Headrest deployed: mentioned in 87 of 307 complaints (28%)
- Head rest: mentioned in 59 of 307 complaints (19%)
- Passenger seat: mentioned in 41 of 307 complaints (13%)
- Popped open: mentioned in 22 of 307 complaints (7%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical seats repair on the Dodge Journey at $650, and half of them between $590 and $740.
Based on 9 NHTSA complaints about this problem alone that state a repair bill or quote (2018–2025), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do seats problems happen?
Based on 171 complaints that reported the odometer reading.
How serious are the reports?
Of 307 complaints, 2 mention a crash, 2 a fire, 41 an injury.
Dodge Journey seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2019 Journey | 4 | 4% | — |
| 2018 Journey | 14 | 6% | 10,536 |
| 2017 Journey | 21 | 11% | 74,000 |
| 2016 Journey | 36 | 9% | 67,500 |
| 2015 Journey | 89 | 16% | 68,000 |
| 2014 Journey | 43 | 10% | 69,494 |
| 2013 Journey | 58 | 16% | 94,271 |
| 2012 Journey | 10 | 3% | 68,750 |
| 2011 Journey | 2 | 1% | 55,249 |
| 2010 Journey | 24 | 2% | 89,000 |
| 2009 Journey | 6 | 0% | 6,000 |
When owners reported it
Related recalls (0)
No safety recall lists seats for the Dodge Journey. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The airbag in the passenger headrest has deployed
Headrest popped open on passenger side and car hasn't been in accident since I have had it. Also my backup camera isn't working, it started going blank, and upside down til it doesn't do anything anymore.
On Saturday September 19, 2026, while driving my 2014, Dodge journey without any warning. My driver's seat headset deployed. There was no impact or collision at the time of the incident. Upon deployment of headrest hit my head
The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was parked, the driverâs side headrest exploded. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,490.
On Friday, August 28, 2026, my wife entered our 2014 Dodge Journey and found that the drivers side head rest had burst open. The vehicle was parked in our driveway. Thankfully neither of use were driving the vehicle when this occurred, as this could have caused an accident. There was no warning…
Frequently asked questions
Do all Dodge Journeys have seats problems?
No. NHTSA has 307 owner complaints about seats for the Dodge Journey. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Dodge Journey seats?
No recall currently lists seats for this vehicle.
How much does it cost to fix seats problems on the Dodge Journey?
Owners report a typical cost of $650 (half paid between $590 and $740), from 9 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about seats problems on the Dodge Journey?
The most frequent phrase is “headrest deployed”, in 87 of 307 complaints, followed by “head rest” (59).
Other Dodge Journey problems
- Electrical System problems (2,088)
- Engine problems (949)
- Service Brakes problems (677)
- Air Bags problems (638)
- Power Train problems (497)
- Steering problems (339)
- Service Brakes, Hydraulic problems (282)
- Electronic Stability Control (esc) problems (275)
See all Dodge Journey problems.