2015 Dodge Journey Seats Problems
Owners have filed 89 complaints with NHTSA about seats problems on the 2015 Dodge Journey, 16% of all complaints for this model year. Half of the reports with a mileage happened before 68,000 miles. The words owners use most often: “headrest deployed” (36% of reports).
- 89seats complaints
- 68,000median miles at failure
- 1mention a crash
- 14mention an injury
- 0related recalls
- 26%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Headrest deployed: mentioned in 32 of 89 complaints (36%)
- Head rest: mentioned in 18 of 89 complaints (20%)
- Passenger seat: mentioned in 13 of 89 complaints (15%)
- Popped open: mentioned in 6 of 89 complaints (7%)
At what mileage do seats problems happen?
Based on 50 complaints that reported the odometer reading.
How serious are the reports?
Of 89 complaints, 1 mention a crash, 1 a fire, 14 an injury.
Dodge Journey seats complaints by model year
| Model year | Seats complaints | Share of that year | Median miles |
|---|---|---|---|
| 2019 Journey | 4 | 4% | — |
| 2018 Journey | 14 | 6% | 10,536 |
| 2017 Journey | 21 | 11% | 74,000 |
| 2016 Journey | 36 | 9% | 67,500 |
| 2015 Journey | 89 | 16% | 68,000 |
| 2014 Journey | 43 | 10% | 69,494 |
| 2013 Journey | 58 | 16% | 94,271 |
| 2012 Journey | 10 | 3% | 68,750 |
| 2011 Journey | 2 | 1% | 55,249 |
| 2010 Journey | 24 | 2% | 89,000 |
| 2009 Journey | 6 | 0% | 6,000 |
When owners reported it
Related recalls (0)
No safety recall lists seats for the 2015 Dodge Journey. A pattern of complaints does not always lead to a recall.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
[XXX]: Driving down a city street, had not braked or slowed down when I heard a loud bang behind me and something hit me in the back of the head. My son was in the car with me and said the headrest had exploded. I had nausea and a headache for a couple of days, which indicates a slight concussion…
Driver side headrest deployment while parked without collision
My daughter sat inside the passenger seat while the car was parked, and the passenger headrest deployed onto the back of her head.
Frequently asked questions
Do all 2015 Dodge Journeys have seats problems?
No. NHTSA has 89 owner complaints about seats for the 2015 Dodge Journey (16% of the 553 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2015 Dodge Journey seats?
No recall currently lists seats for this vehicle.
At what mileage do seats problems start?
The median reported mileage is 68,000 miles: half of the reports with a mileage came before that.
What do owners say about seats problems on the 2015 Dodge Journey?
The most frequent phrase is “headrest deployed”, in 32 of 89 complaints, followed by “head rest” (18).
Other 2015 Dodge Journey problems
See all 2015 Dodge Journey problems or seats problems across all Journey years.