Dodge Journey Exterior Lighting Problems
Owners have filed 140 complaints with NHTSA about exterior lighting problems on the Dodge Journey across 13 model years. The 2010 model year has the most (37). The words owners use most often: “turn signals” (6% of reports).
- 140exterior lighting complaints
- —median miles at failure
- 1mention a crash
- 1mention an injury
- 1related recalls
- 38%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Turn signals: mentioned in 9 of 140 complaints (6%)
- Rear wiper: mentioned in 7 of 140 complaints (5%)
- Wiring harness: mentioned in 7 of 140 complaints (5%)
At what mileage do exterior lighting problems happen?
Based on 77 complaints that reported the odometer reading.
How serious are the reports?
Of 140 complaints, 1 mention a crash, 3 a fire, 1 an injury.
Dodge Journey exterior lighting complaints by model year
| Model year | Exterior Lighting complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Journey | 5 | 8% | — |
| 2019 Journey | 8 | 8% | 48,024 |
| 2018 Journey | 27 | 11% | 35,784 |
| 2017 Journey | 5 | 3% | 57,000 |
| 2016 Journey | 9 | 2% | 48,000 |
| 2015 Journey | 5 | 1% | 58,000 |
| 2014 Journey | 5 | 1% | 57,273 |
| 2013 Journey | 5 | 1% | 55,000 |
| 2012 Journey | 12 | 3% | 80,295 |
| 2011 Journey | 8 | 5% | 105,300 |
| 2010 Journey | 37 | 4% | 74,140 |
| 2009 Journey | 12 | 1% | 100,000 |
| 2008 Journey | 2 | 25% | 105,000 |
When owners reported it
Related recalls (1)
Exterior lighting
Model years: 2017, 2018
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Fix: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Technician notes exterior headlight assembly is defective and not reflecting bright.
First Complain is that I was driving my 2018 Dodge Journey SE 2.4L across the interstate in [XXX]. My friend was sitting in the Passenger's seat when all of a sudden a loud popping noise happened and the airbag in the headrest popped out and almost hit my friend in the head. The second issue is…
On two separate occasions my doors have locked on there own while I was inside the car and I was not able to open the doors or manually unlock the door. My front lock levers are long enough that you can get a decent grip to pull them up and in normal cases they unlock pretty easy. But when they…
Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit…
If you turn the air or heat off it turns itself back on. Sometimes none of the botton on the dash responds to any command including turning the radio air or anything off or on.
Frequently asked questions
Do all Dodge Journeys have exterior lighting problems?
No. NHTSA has 140 owner complaints about exterior lighting for the Dodge Journey. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Dodge Journey exterior lighting?
Yes: 1 safety recall list exterior lighting. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about exterior lighting problems on the Dodge Journey?
The most frequent phrase is “turn signals”, in 9 of 140 complaints, followed by “rear wiper” (7).
Other Dodge Journey problems
- Electrical System problems (2,089)
- Engine problems (949)
- Service Brakes problems (677)
- Air Bags problems (638)
- Power Train problems (497)
- Steering problems (339)
- Seats problems (307)
- Service Brakes, Hydraulic problems (282)
See all Dodge Journey problems.